Scope of ServiceNow operations for events, incidents, and CMDB

Scope of ServiceNow operations for events, incidents, and CMDB

The tables below outline the required OAuth scopes to perform operations on key ServiceNow resources such as events, incidents, and CMDB.

1. CMDB (Standalone access)

Resource Operations Required scope(s)
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write

2. Events (Standalone access)

Resource
 Operations Required scope(s)
Event
Create and Update
event.write

3. Incidents (Standalone access)

Resource Operations Required scope(s)
Incident
Create and Update
 incident.write

4. Combined access: Events and CMDB

Resource Operations Required scope(s)
Events
Create and Update
event.write
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write

5. Combined access: Incidents and CMDB

Resource
Operations
Required scope(s)
Incidents
Create and Update
incident.write
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write