Scope of ServiceNow operations for events, incidents, and CMDB

Scope of ServiceNow operations for events, incidents, and CMDB

The tables below outline the required OAuth scopes to perform operations on key ServiceNow resources such as events, incidents, and CMDB.

1. CMDB (Standalone access)

Resource Operations Required scope(s)
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write

2. Events (Standalone access)

Resource
Operations Required scope(s)
Event
Create and Update
event.write

3. Incidents (Standalone access)

Resource Operations Required scope(s)
Incident
Create and Update
incident.write

4. Combined access: Events and CMDB

Resource Operations Required scope(s)
Events
Create and Update
event.write
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write

5. Combined access: Incidents and CMDB

Resource
Operations
Required scope(s)
Incidents
Create and Update
incident.write
CMDB
Read, Create, Update, Delete
cmdb.read, cmdb.write



    • Related Articles

    • APM Insight integration for Next.js in Kubernetes

      To integrate the Site24x7 APM Insight Next.js agent into your Kubernetes application using initContainers with the prebuilt agent image, follow the steps below: Prerequisites A Next.js application container image The Site24x7 APM Insight license key ...
    • Compare our various methodologies for Website Monitoring

      Get to know Site24x7 monitors better and choose the one that best fits your monitoring needs. Compare the functionality of the following monitors: Website Monitoring Webpage Speed (Browser) Web Transaction Monitoring Web Transaction (Browser) SSL/TLS ...
    • Difference between a website monitor and a SOAP Web Service monitor

      Website monitor will support monitoring of any web application via POST, GET and HEAD methods of configuration. Learn more on the performance metrics provided for a website monitor. SOAP Web Service monitors , on the other hand, lets you to ...
    • How to configure the NGINX status page for monitoring NGINX performance

      The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...
    • Sync Microsoft Entra ID users to Site24x7 via Zoho Directory

      If you want to sync your user data from Microsoft Azure AD to Site24x7, you can do it with Zoho Directory's conditional assignment feature. Once synced, you can easily add users in Site24x7 without requiring manual intervention. The users added to ...