Meraki device not discovered

Why aren't my Meraki devices being discovered?

If your Meraki devices aren't being discovered, ensure: 

  • The API key is entered correctly. Learn more. 

  • The Meraki API has read-only access to your Site24x7 account to discover devices and organizations.

  • Site24x7's IP range must be added to the allowed list in case there are any IP-based restrictions. Allow all the IP addresses of your respective primary and secondary data centers as per your geolocation. 

  • If your Meraki devices are not discovered after following the previous steps, please check the output of the following APIs: