Where are Site24x7's physical data storage regions located?
Site24x7's integrated Data Centers are located in the USA, European Union, China, and India. All Site24x7 customer-related data are stored in these physical storage regions.
Data retention in Real User Monitoring (RUM).
The following table explains the data retention period of real user monitoring data that are being stored by Site24x7. S.No Data type Retention period 1 JS errors One week 2 Filterable performance and user sessions One month 3 Performance metrics ...
Troubleshooting steps if the data collection stops for a network device
Data collection issues could be due to any of the following reasons: The On-Premise Poller is Down. The Network Module is Disabled. The Network Module is Down or Initializing. The device hasn't been recently polled. Unable to fetch proper ...
Site24x7 Real User Monitoring (RUM) - Data Collection
When you include Site24x7 RUM beacon script in your web pages, the following data is collected. All data that's being collected is in accordance with GDPR compliance. Performance details of web page load time - Metrics like response time of web page ...
Changes to the On-Premise Poller when the account is migrated to a different data center
When an account is migrated to another data center, the Device Key of the account also changes. Because of this, the Device Key needs to be updated in the On-Premise Poller config file to ensure uninterrupted monitoring. You can find the new Device ...
Data retention period for APM metrics
The table below explains the data retention period for APM metrics data stored by Site24x7. Data type Retention period Traces 7 days Raw data or other metrics 30 days Reports 5 years Related Articles: Data retention for logs Data retention in Real ...