Open source Linux agent

FAQs related to the open source Linux agent

  1. Where can I install the open source version of the Linux agent?
    You can use the open source Linux agent in machines that use glibc version below 2.5. 
  2. Is there any prerequisite to install the open source agent?
    Yes, ensure Python version 3.0 and higher is installed in user machine. Check out other prerequisites in this article. 
  3. From which Linux agent version do you support open source?
    The open source agent is supported from version 17.0.0
  4. What is the difference between the traditional and the open source agent?
    The open source version is not compiled. Also, the open source version will run as a process in the user's machine, whereas the traditional one runs as a service.
  5. How does the open source agent work?
    The installation script downloads the agent source from our static server and unzips it in the user's machine. Python installed in the user machine is used to run the agent as a process.  
  6. How to install the agent in custom platform/environment?
    Follow the steps given in this article.
  7. How does the installation process differ between the two versions?
    There is no difference in the installation process. Based on a few checks implied in the installation script, the agent will automatically install as either open source or traditional.
  8. Which flavors/OS distributions support the traditional Linux agent?
    Debian, Ubuntu, CentOS, RedHat, Madriva, Fedora, Suse, Amazon Linux, Gentoo, CoreOS support the traditional Linux agent.
  9. Do I have an option to choose between open source and traditional in the Site24x7 web client?
    No, based on the OS/distribution where the agent is installed, it will automatically opt to install as open source or traditional.

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