Receive website performance alerts on your favorite Instant Messenger
We~ have launched support for Instant Messenger alerts. Now~ receive your~ website performance alerts in the chat window of your favorite IM.~ We~ support Gmail, Yahoo and MSN. IM alerts are an additional alerting mechanism to Email, SMS, Voice, RSS, Twitter and push notifications for~ Android and iPhone apps. What will an IM alert tell me? A~ typical IM alert will give you the name of the Monitor, its status~ (down/up/trouble), reason for the change in status, the start time and~ location of an
Why Monitoring Your Application's Performance is the Key to Business Success
Update:~Visualize Web Transactions end to end, with performance metrics of all components starting from URLs to SQL queries with Site24x7 APM Insight Application down-time can be nightmarish Consider you are the owner of an~e-business~portal and due to the slow response time of a search request, a customer decides to move to a competitor's website. That's certainly painful. Just imagine the amount of revenue and goodwill you lose.~Outages~always~have a negative impact on the company.~ The best strategy~to
Set the right escalation mechanism to monitor downtime
Tracking the availability of your website is the first and foremost activity to be performed by IT Administrators for business success. For optimum website monitoring,~it is~not sufficient only~ to have a downtime alerting system.~In such a scenario, the right escalation mechanism is also equally important so that the precise~set~of individuals are notified,~and faster action is initiated.~For~example,~if an~NOC~Operator is not able to close a ticket in time, then the next automatic action would
Persistent Notification: Ensuring Outages Are Recognized and Resolved
The IT team always seems to have their hands full – installing and maintaining servers, monitoring websites and web applications, fielding and resolving issues or taking care of other business activities. In short, people in the IT department are busy. That’s obvious. What’s not so obvious in that sea of activity is any single, specific outage. How do you make sure your team is aware of a particular outage, so it doesn’t get overlooked and lost in the myriad of other routine tasks? How do you ensure
Response Time Graphs, Role based access added in the latest version of Site24x7 iPhone app
Site24x7 app for iPhone lets you to stay current about the status of your Monitors even when you are going places. The app has seen lot of functionality updates and improvements recently. The UI has become more intuitive. And here are the list of updates. Response time graph in monitor details pages - Find out when the response time of your Monitor peak or identify the time periods when it is optimal. The graph can be generated for varying time periods such as a day, a week, a month, 3 months or
We had an unexpected, brief outage today at Site24x7
We faced an unexpected link problem at ISP side today around 12:28 AM PST. Some of the Monitors were incorrectly reported as Down, when this occurred. The issue has been fixed and the system is operating normally now. For our customers who received any false SMS/Voice alerts, we request you to ignore them. We assure you that the credits will be refunded to your account. While what happened was not entirely in our control, we sincerely regret this incident and apologize for any inconvenience caused.
New Monitoring Server Added in Dubai
We have added one more location to our global monitoring network. The newly added location is Dubai. With this addition you can now monitor servers or websites from 43 locations across the globe. The IP address for the Dubai location is 86.96.192.21.
IT Automation- Restart your web server automatically with Invoke URL option
Site24x7 allows you to automate a website restart, initiate an application back up or define a host of other actions via an URL call back action. That is, you can ask Site24x7 to do the next steps when your website or application is detected down. And you as a website owner or IT admin, can avoid that dreaded alert call or message at mid-night that gets you scrambling towards your computer. What is Invoke URL feature? Invoke URL is an 'user defined HTTP call back action' popularly known as a web
This Holiday Season, Smooth Sail Your Online Business with Site24x7
The online season is in full swing, starting with the upcoming Cyber Monday. Studies have indicated that Cyber Monday sees the first spike in online shopping during the start of a long holiday season and slowly increases through mid-December till the end of Christmas holidays. There is no denying the fact that online sales hit hysteric levels on Cyber Monday. Compared to the in-shop frenzy of Black Friday, Cyber Monday is when shoppers take to the world of internet shopping. While this may be the
Inc.com chooses Site24x7 as their ‘top pick’ among website monitoring services
Inc.com is one of the most reputed place for small business ideas and resources for entrepreneurs. Getting featured here goes a long way to say about the credibility of a service. Site24x7 is happy to be chosen as the ‘top-pick’ by Inc. in an article titled “Review: 3 Website Monitoring Services”. A big thank you Inc. The below is an excerpt about Site24x7 from the article. Our top pick, this service can monitor database programs and Web apps. Setup was easy: We simply pasted our site's URL into
Identify database level problems in your website with 'content check'
In Site24x7, availability of a website is determined by checking the HTTP response code we receive from the website. Whenever a standard error code is returned the website will be marked as down. Refer our help guide for a comprehensive list of error codes. But there will be scenarios where the issue will be at the database level and your website or web application might not return the standard error codes. In contrast it might even return a success response code so that the website wont be identified
October Newsletter- Site24x7 Desktop Notification Tool
Now you can free yourself from the routine task of checking your email for any alert messages. DeskApp is a notification tool that lets you receive downtime alerts directly on your desktop. What's more, it even lets you check the performance of your configured monitors via DeskApp. Follow the below steps to download DeskApp. Login to your Site24x7 account and Navigate to Gadgets under the Home tab. Download and install the file. After installing, login to DeskApp using your Site24x7 credentials.
October Newsletter: Watch your DNS -The GoDaddy learning
Watch your DNS-The GoDaddy learning GoDaddy, the world's largest domain registrar and web hosting company recently suffered service outage, taking down thousands of websites across the world. According to technology website TechCrunch, "the failure is being caused by the inaccessibility of GoDaddy’s DNS servers — specifically CNS1.SECURESERVER.NET, CNS2.SECURESERVER.NET, and CNS3.SECURESERVER.NET are failing to resolve." Monitor your DNS and identify issues as it develops Domain Name Servers are
New Monitoring Server Added in South Africa Location
We are adding one more server in South Africa location. The new server will be located in Johannesburg and the IP for the new server is 196.38.40.223. This is in addition to our already existing server in Cape Town-South Africa. We request you to white list the above IP if you have enabled monitoring from South Africa location. For any clarifications contact us at support@site24x7.com.
Ban on bulk SMS for India region till 1st of September 2012
Department of Telecommunications, Govt of India has issued a ban on all bulk promotional SMS (more than 5 messages) with immediate effect from 17/08/12 for all operators across India until 1st of September 2012. Customers who are using Clickatell as their SMS provider for India region might not receive SMS alerts from Site24x7 during this time period. We apologize for the inconvenience, but this is unfortunately beyond our control. Please contact support@site24x7 for any clarifications.
Site24x7 having network problem
We are experiencing performance problem in Site24x7 right now (as of 6:30 AM Pacific Time). We are working on this right now, and will post updates as soon as we have additional information. Update : We are experiencing packet loss on our network access paths, and we are working on it right now. Update 2 9:13 AM PST: We have brought down the degree of packet loss, but still due to intermittent packet loss services are slow. We are working on it. Update 3: As of 9:30 AM PST packet loss has been reduced
Announcing launch of our iPhone app!
The much awaited Site24x7 app for iPhone is launched and is available in the app store. You can now keep track of your monitors from the convenience of your iPhone anywhere, anytime and respond to unplanned downtimes and performance issues real time before it affects your end users. Do go through our webpage https://www.site24x7.com/server-monitoring-iphone-app.html to see how this free iPhone app can make your work easier. Try it out and do let us know your comments. And don’t forget to read Site24x7
Site24x7 Newsletter - Measure your end-user satisfaction levels with new Apdex performance index
What's New | Comment on Facebook | Customer Testimonials Measure your end-user satisfaction levels with new Apdex performance index. Ever wished for a simple rating scale to check customer satisfaction amidst the myriad of website/application performance metrics? Well, consider that your wish has been granted with the new Apdex performance scores from Site24x7. Apdex is a simple and easy to decipher end-user experience rating that lets you check how satisfied your customer is with your website or
Latest Release: Updates to Server Monitoring, Web Page Analyzer
We are adding a host of new enhancements to our existing monitoring capabilities. Enhancement to server monitoring, improvements to Web Page Analyzer monitor, ability to configure site24x7 monitoring to use your own name servers for website monitoring
Site24x7 @ HostingCon 2012
Site24x7 Monitoring Server Update: New server added in Tokyo
We have added one more monitoring server in Japan. The new server is located in Tokyo and this is in addition to our already existing node in Nagano. This new addition will help our customers to monitor the availability and performance of their websites or servers from one of the busiest and most important hub in Japan. The IP address for Tokyo location is 54.248.99.81. Please white-list this IP if you plan to use Tokyo as your monitoring location. For any clarifications, you can send an email to
Site24x7 Newsletter- Introducing Site24x7 App for Android
Track availability and performance Now easily track the availability and performance of your websites from multiple locations across the globe. Identify performance issues faster and take corrective actions before it affects your customers. Get instant alerts via Push Notification Receive instant alerts on your Android phone via push notification. All you have to do is register for push notification and receive instant alerts for any perfromance or downtime issue. Analyze downtime via Root Cause
New Load Balancing Server Added in London Location
We are adding a new load balancing server in the London location. The new server will go live on April 16, 2012 and will help us to handle the huge traffic from this location efficiently. The IP for the new server in London is 80.76.218.60. We request you to white list the above IP if you have enabled monitoring from London location. For any clarifications contact us at support@site24x7.com.
Site24x7 Monitoring Server Update: New server added in Denmark
We have added one more location to our ever growing global monitoring network. The newly added location is Copenhagen in Denmark. With this addition you can now monitor websites or servers from 41 locations across the globe. Below is the IP address of the Copenhagen location for your reference. Location IP Copenhagen-Denmark 77.66.111.162 If you plan to monitor your websites from this location, ensure that above IP address is white-listed. For any clarifications, send an email to support@site24x7.com.
Site24x7 Monitoring Server Update: Rotterdam (Netherlands) Server IP Change
We have been informed by our ISP at Rotterdam that they are facing some technical difficulties in their data center. Hence they are changing the IP address of our monitoring server. We apologize for the short notice. The new IP details are given in the below table. Location Old IP New IP Rotterdam (Netherlands) 213.163.84.159 213.163.84.160 213.163.84.161 213.163.84.162 134.19.176.30 134.19.176.80 134.19.176.81 134.19.176.82 If you have enabled IP restriction in your server, make sure that you add
Site24x7 Monitoring Server Update: Chennai (India) Server IP Change
The IP address for our Chennai (India) location will change from March 12, 2012. The new IP details are given in the below table. Location Old IP New IP Chennai- India 121.244.182.93 27.251.30.94 We request all our customers to take note of this IP change and white-list the new IP address. If you have any questions or clarifications, do contact us at support@site24x7.com.
How to monitor your Windows servers and desktops using Site24x7 server monitor?
When you run a small business or if you have branch offices having 10—25 servers/desktops, you need a reliable and cost effective solution to ensure server availability. Employing a 'dedicated team' or installing costly software that require another 'dedicated team' to handle that software are certainly not the 'cost-effective' solutions you are looking for. What you need is a simple and easy-to-deploy monitoring software that can keep track of your 'behind-the-scenes' infrastructure. Server monitoring
Our Monitoring Server IP Address List is Now Human + Machine Readable
Yes, you heard it right! We have now provided an easy way for you read our list of monitoring server's IP address. This list will have the latest IP addresses of all our monitoring servers. So, if you are monitoring your website from California or New York and you want to know which IP address to add to your white list, just visit the below webpage and use any one of the machine readable formats to add them to your firewall settings and ensure smooth and continuous monitoring. Global Monitoring Server
Site24x7 Monitoring Server Update:S�o Paulo (Brazil) Server IP Change
We are moving to Amazon Web Services (AWS) for our S�o Paulo (Brazil) monitoring location. The IP address for our S�o Paulo location will change from February 13, 2012. The new IP details are given in the below table. Location Old IP New IP S�o Paulo 200.170.83.170 177.71.177.249 If you have enabled IP restriction in your server, make sure that you white-list the new IP address. If you have any questions, do contact us at support@site24x7.com.
Site24x7 Monitoring Server Update: Hong Kong Server IP Change
We have been informed by our ISP at Hong Kong that they are facing some technical difficulties in their data center. Hence as a result, they are changing the IP address of our monitoring server. We apologize for the short notice. Old IP Address of Hong Kong Monitoring Server 121.54.169.169 New IP Address of Hong Kong Monitoring Server 210.56.51.154 If you have enabled IP restriction in your server, make sure that you add the new IP address into the allowed list. This change is necessary to ensure
Site24x7 Monitoring Server Update: New York Server IP Change
We are changing our ISP from Steadfast to Ubiquity for our New York monitoring location. Hence as a result, the IP address for the New York monitoring server will change. This change will happen from Feb 1st 2012, after which the old IP address for New York server will not be valid. Old IP Address of New York Monitoring Server 67.202.79.132 New IP Address of New York Monitoring Server 173.234.70.166 If you have enabled IP restriction in your server, make sure that you add the new IP address into
First release in 2012! New features added.
This is our first release in 2012 and is power packed with two new features; Server monitoring and Root Cause Analysis. Server monitoring is an agent based monitoring solution with which you can monitor internal servers. Hosted server monitoring is an answer to MSPs, large retail chains and IT admins in general, who wish to have a cost effective solution to monitor and manage their internal servers and desktops. You can use server monitor to identify server bottle necks as well as ensure back end
Site24x7 January Newsletter - Monitor Servers from the Cloud and view Root Cause of a Website Downtime
Tweet this | Website Monitoring Features | Success Stories Monitor Servers & End User Experience - From the Cloud Monitor from Cloud | Drill Down Deeper into Performance Issues | Did You Know? Ensure optimum performance and availability of your servers and desktops across branch offices and data centers from the cloud. The Site24x7 Service now brings you server monitoring on the hosted platform. Using Site24x7, you can monitor back-end server performance and front-end user experience of your websites
Site24x7 Monitoring Server Update: IP change for Washington DC location from January 26, 2012.
The IP address for our Washington DC location will change from January 26, 2012. The new IP details are given in the below table. Location Old IP New IP Washington DC 208.43.74.124 72.44.88.143 We request all our customers who use Washington as their monitoring location, to please take note of this IP change and white-list the new IP address. If you have any questions or clarifications, do contact us at support@site24x7.com.
About Today's Unexpected Outage with Site24x7 Service
Today morning (January 20, 2012), we faced an unexpected downtime starting 08:15AM PST to 14:25Pm PST due to a power failure in Equinix, our California data center. Polling did not happen during this time and even our website page was not accessible during this time period. The issue is resolved now and our monitoring services are back to normal. Even though what happened was not in our control, we understand the difficulties it would have put you into. Please accept our sincerest apologies. We hope
Site24x7 Monitoring Server Update: IP change for Seattle and Dallas locations from January 24, 2012.
The IP address for our Seattle and Dallas locations will change from January 24, 2012. The details are given in the below table. Location Old IP New IP Dallas 208.43.202.88 173.234.72.183 173.234.72.184 Seattle 67.228.222.84 173.234.81.165 173.234.81.166 We request all Site24x7 users who use Dallas or Seattle as their monitoring locations, to please take note of this IP change and white-list the new IP addresses. If you have any questions or clarifications, do contact us at support@site24x7.com.
Site24x7 Win an iPad Contest Reminder
Just a quick reminder to all those are still whacking their brains to form an business idea for iPad contest. The contest closes on Jan 4th, 2012 - 3 days from now. So hurry and go to our Facebook page to share your brilliant idea on how to do better business in 2012 . This is your last chance to win an iPad this New Year!
Site24x7 wishes everyone a rocking New Year!!
2011 saw a lot of innovations and advancements in web technology, particularly in cloud services. As you embrace new technology and newer ways to improve your business, we will also fill our arsenals with the services to help you run a smooth business in the coming year. We take this opportunity to thank one and all for patronizing Site24x7. We wish you all a very happy and rocking 2012!!
Site24x7 Monitoring Server Update: Phoenix Monitoring Server IP Change
We would like to inform you that our hosting provider in Phoenix, USA is currently upgrading their servers. Hence, the IP address for this monitoring server will be changed in three (3) day's time. We request you to update your firewall settings by including the new IP address in your white list, so as to ensure that the monitoring from this server continues without any hindrance. Old IP address for Phoenix monitoring server: 184.95.45.48 New IP address for Phoenix monitoring server: 66.85.163.222
Site24x7 network maintenance planned on January 1st 2012 from 7:30 PM PST to 8:00 PM PST
Site24x7 is planning an internal network transition as part of our efforts to improve our infrastructure. This movement will happen on January 1st 2012 from 7:30 PM PST to 8:00 PM PST. Following things will not work during this time window. Site24x7 Login Monitoring will be paused We will take all measures to ensure that the downtime window is kept minimal. We also ask our customers and resellers to plan accordingly. We understand this might cause some inconvenience. Please accept our sincere apologies
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