MSP level reporting
hi all, I'm wondering what options there are in the roadmap for MSP level reporting. A really useful thing we need to know, for example, is what Services and Processes have been defined for monitoring, across all customers. If we could produce an exportable report, we could then see what service monitors we're missing. Is there a chance of this functionality coming?
Manual Update of Packet Count for Ping Checks
It would be nice to be able to to set the amount of packets we would prefer to set for ping checks. Setting 3 as the default and not giving customers the option to change it creates more work to setup a check that needs more than 3 packets because we have to open a support ticket and wait for Site24x7 to change it. It also creates lots of false positives because failing on one packet automatically breaks the default threshold for ping checks.
Feature Request : Finer grained alert time set ups
We would like to have finer control on when SMS/phone alerts are sent.During the work day we get emails and alerts via Slack, so we don't need the SMS alerts. However, out of hours and weekends we want to have SMS alerts. For example, on a work day (Mon-Fri) we want text alerts out of hours in blocks e.g. from 6 p.m. to 11 p.m., then 6 a.m. to 8 a.m. On a Saturday and Sunday we want SMS alerts from 7 a.m to 11 p.m. Currently you can only have one block of time which applies to all days of the week.
Incorrect credentials. Please check the userID and Authtoken provided
I am trying to generate AuthToken for Web User Expereince Java Script but i am getting the error "Incorrect credentials. Please check the userID and Authtoken provided." I am using the correct login profile. Please assist
Memory and Disk Utilization Performance graph in status page
Currently we can view only the CPU performance graph in the status page.
Can I create a admin and limit the number of montor created by him?
Can I create an admin user and then limit the number of monitors created by this user? For example, to create a admin user "Tom", then limit the maximum number of monitors which Tom can create is up to 5 at most.
Email notification - 3 days graphical performance and availability report where unit of time = Hours
why the alert notification has graphs with unit of time = hours. it confuse the reader, graph don't have a spike but alert says threshold crossed the defined value. can we change the unit of time from hours to RAW in alert notification
Need to add the monitoring servers to the Groups automatically using the name of the server
Dear Team, It would be great if we have a feature like automatically adding a newly added server to the appropriate monitoring group with the help of the monitor name. For example, In Active directory based on WMI filtering, the servers are added to appropriate OU based on the name or few letters of the name. Looking forward for such feature in Site24x7 which will reduce the manual effort of adding the servers to the group.
Seperate alert for Backup and replication jobs
Need seperate alert for Backup and replication jobs in SQL Servers.
Milestones via API
I noticed that we can set Milestone Markers on the monitors in Site24x7, would be nice to be able to set these up via the API so we can automate them via a ConfigDB type system or just any in-house automating system.
Automating Milestone Marker via API
I like that Milestone Markers were introduced, however; it would be nice to be able to mark these via API. This way, when changes are made that affects the monitors, we can automate the milestone creation via an API push without having someone manually logging in and doing it.
RUM Dashboard reports in Email
Do we have an option to forward RUM dashboards as a report to intended administrator emails?
How to change the User-Alert_group of a monitoring
Hi All I just created a new real-browser monitor and in-default it has come with User-alert-group as Admin group, Which i want to change to existing group which i have created early, Tried changing and saving it through the edit tab. But its not saving. Please help. Thanks SC
EC2 System and Instance Checks
In Cloudwatch, you have System and Instance checks. One checks the health of the physical host your EC2 instance is running on, the other checks the health of the EC2 instance itself: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/monitoring-system-instance-status-check.html Last night we had an instance that failed the instance checks, and we were alerted by Cloudwatch itself. We did get an alert that the agent was disconnected, but no instance check failures. Are these metrics being monitored?
Using API to just show status of website?
Hi folks, I've been going through the API Guide but I'm stuck and I'm hoping someone on here can help. I have a Monitoring Group (I have the ID) that I want to appear on my website to users after they authenticate to my LDAP (along with other information). I'd like to get this info via JSON API. When I do a GET of the Monitoring Group ID, it doesn't actually tell me the status of the individual monitors. Same goes if I poll the individual Monitor IDs. It gives me info about how it's setup, but not
Report from apm insight
This post was updated by Site24x7 for making this post relevant, on July 18th. Site24x7 does not have an out of the box report for Transactions performance as requested.
Agent Service Randomly Stop
Is there any known issue that causes the agent service to stop? We have monitors on a few of our servers and just randomly they will stop. Most of the time they will start up on their own, but we are currently unable to really pin point any cause down. On one of our servers currently the monitor shows the server itself as up, but still shows SQL and IIS as down.
only alert if both sites are down - asked by support staff to raise
We want to be able to monitor two SMTP services or websites, but only alert if both services are down
Traceroute on Trouble Alerts
When a monitor alerts for high response time, can the trace route information be captured as part of this alert, as this will help with ongoing diagnostics.
Eventlog Summary Report
Hi all, please provide a report for all monitors to see all events from all server eventlogs (Warning, Error) in the complete environment. Classified with a counter which events are errors and most frequentley, which are warnings and also most frequentley in the environment. Top 10 warnings\errors in the environment .... Would help us to know a little bit more about our service quality! Thanks Patrik
allow waterfall capture for partial page load / timeout
We have a few sites that are timing out based on the total page load time, and generating a alert in site24. While it captures a lot of information related to ping, dns, screen capture etc, it does not help in diagnosing a partial page load issue. Ideally it would be great to capture the waterfall of this connection to determine if it is hanging on a specific element or elements or on first byte, etc. If it is too difficult to implement a full waterfall, at least some addtional information to help
User Interface(UI) changes with respect to AWS infrastructure monitoring.
Our today's release not only had feature enhancements, some significant UI behavior changes also accompanied it with respect to AWS monitoring. This post is here to give you an overview about, what came in and what went out. Some notable changes for existing subscription users (Eval/Paid) who are already monitoring their AWS accounts with Site24x7. The Amazon Web Service (AWS) account and the individual AWS resources listing found under the Server tab will be removed permanently. A new AWS product
What's new in AWS monitoring! Dashboards, actions, status checks and a whole lot more.
Hello folks, For the past two months, our development team has been hard at work on a number of new features and other AWS related enhancements. Well, today we are officially making them available to all our users. So without wasting time, let's get into the thick of things. Better visualization AWS infrastructure dashboard Visualize the health and performance of all the supported AWS resources that are currently being monitored in your AWS platform in a single bird's eye view. In our infrastructure
NOC View Representation
in Noc view if we click on any server it was open in same tab our requirement is must be open in new tab If we click on any server in NOC View, it opens in same tab. If you give options like open in new tab/window it's helpful to us.
Support for client certificate authentication in RBM monitoring
Currently there is no way to present a Client Cert with Real Browser Monitoring. Our company has sites where this is a step in the authentication process. By not having the ability to present a cert, something curl is capable of doing, Site 24x7 RBM is limited.
Custom comments are not updated in Site24x7
Currently, comments updated by the user are not displayed in the web console. By default, the comment generated by Site24x7 will be on display. However, user comments should be visible in Site24x7 and also in outage reports. This feature was available in old UI, however without any prior intimation to us, this feature was all of a sudden revoked in new UI.
"maintenance mode" for all monitor in a monitor group with just one click
Hi there when maintaining a set of resources we need to set 'maintenance mode' for all the monitor in a monitor group. It would be handy to do this with just one click instead of going through all the single monitors.
Don't let me add a new monitor when I have none left to use.
I'm using 11/10 monitors right now. If I attempt to add another, I'm prompted to type in all the configuration info (including making new groups), and when I attempt to save the new monitor config it alerts me I have no spots left for a new monitor. I wish the system told me I have no spots left before asking me to type in all the configuration settings.
Take the grunt out of JSON and JS - Minifiers, Beautifiers and Formatter tools
Being a web developer is no easy job. From debugging lines of errors to figuring out potential solutions for complex problems, one has to stay cool to get things done. In order to make things easier for you, we've come up with a list of tools that addresses your pain point and saves your time. Read along to learn why JSON minifier , JS minifier , JS beautifier , JSON beautifier and JSON formatters should be inevitable parts of your web development kit. Minifier - Less is more ! Minification is the
OAuth2 Support for API Monitors
Would be nice if there was a way to monitor APIs that are secured by OAuth2. Example: Monitor an API called /Status requires a bearer token in the authorization header which is retrieved from a call to /Auth with a client key and secret. This is the client_credentials flow.
Server Agent on AWS Linux, annoying issues changed API behavior
Hi Site24x7 Team, we discover all of our AWS EC2 automatically, what works fine. Further, we install by automation a Linux Agent on that EC2 machine. Both Monitors are afterwards concluded into one monitor via Server > EC2. So far, so good. Previously, we could during installation add some parameters to the install command in order to get the correct Resource Profile, Configuration Template etc.. Example: ./Site24x7_Linux_64bit.install -i -key=$accesskey -dn=$HOSTNAME -gn=postfix -ct=postfix -rp=postfix
Monitor OAuth 2 secured Websites, API end points, and SOAP Web Services
Hello folks, Over the past few months, it's been our constant endeavor to make continuous improvements to our monitoring suite. We've introduced lot many enhancements over this period which you can learn about by referring our What's New page. Now we're making further strides in this direction by launching our capability to monitor OAuth 2 secured websites, APIs and SOAP web services. What's OAuth 2.0? OAuth 2 is a delegation protocol used by a wide variety of client applications for user authentication
To be able to Pull Reports on servers only associated with a SubGroup
One can pull Server Reports associated with a Group, but one cannot choose the SubGroup
Web Monitor Responsetime Threshold
Are there plans to include Thresholds for response time for web checks? Would be nice to have warning and critical levels. We had a huge spike in response time for a check and no notification got sent out. Would be nice to be able to set these in the check instead of having to create profiles. We have sites that vary in load times so setting profiles would be way too much extra work.
Round Robin Location Checks
It would be nice if you could have website checks occur in a round robin fashion based on locations that you choose. Today it always checks from the primary unless there is an issue. There may however be an issue from a specific location that is never seen because things are working fine for the primary location.
Update most recent system from AD or LDAP to install site 24x7 agent
Hello, I want to do a remote install on 1 system running Windows from the Site 24x7 console. I can see other systems but not the one I want to perform the remote install. while using the remote install option. Please advise the step to update the list from AD or any ldap config. Thanks Rakesh
Disintegrate / de-intergrate EC2 / Agent Monitors function per Account
Hi, As this function can only be done by Support, I would suggest to add this function per Account/ MSP Account: If the AWS Monitor is setup to include EC2 Instances, AND in regard to the stats for the HDD & RAM that the Agent is also installed on the said EC2 Instances, then both Monitors are automatically merged together producing 1 single Monitor but with 2 Pricing Modules. This can only be undone by support on a per account basis. It would be a benefit if the Instance in question that has both
Single Text Message Number For Alerts and add shortcodes
As a user, I would like to only receive Site24x7 Alerts from one number. It would also be incredibly convenient if they were to use shortcodes.
Change monitor action through API
The support level of our EC2 instances is defined by a tag on AWS level. We have 4 different actions defined, one for each support level. What we want is change the defined action based on what support tag is added. So I was thinking a Python script that checks all instances, gets the support tags, and then set the actions attached to those monitors through the API. So the question is: can one change the attached action of a monitor through the API, and how?
Add authentication to custom status pages (currently entirely publicly available..)
I would like to add some type of authentication to custom staus pages that I create. Currently they're all open to the internet.. Auth could through an S24x7 credentials with users given access to specific reports..or LDAPS..or anything you liike! as long as there;s a prompt for a username nad password when trying to access, I dont care how it works! Cheers AJ
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