Perfromance reports using APIs
Hi All, We are using API calls to generate the performance reports. On the console we have the memory values but when we are dowloading report file or doing it using performance API we are not getting the Memory utilisation even though we installed server monitor agent. Please suggest any other way to get these details.
Log4j 2 Maven dependency issues
I am trying update log4j version to 2.x. But the spring platform-bom is already using managed log4j of 1.2.x. I commented out the existing log4j and tried using the following <!-- https://mvnrepository.com/artifact/org.apache.logging.log4j/log4j-core --> <dependency> <groupId>org.apache.logging.log4j</groupId> <artifactId>log4j-core</artifactId> <version>2.11.2</version> </dependency> But on server startup I get the following error nested exception is com.google.inject.internal.util.$computationException:
Not getting sql statements in Node.js traces
Hi Team, Unable to get SQL queries while monitoring node.js APM Can you please tell me how can I get SQL Statements in Traces.
SQL Script
Has anyone create a VB script plugin with a SQL (MSSQL) script? We currently use OpMan but am in the process of moving everything into Site24x7. I'd like to collect some SQL metrics specific to our system. Example is replication transactions... Here is what OpMan runs: TAB = chr(9) Const adOpenStatic = 3 Const adUseClient = 3 Set objConn = WScript.CreateObject("ADODB.Connection") Set objRS = WScript.CreateObject("ADODB.Recordset") objConn.CommandTimeout =300 strConn = "Data Source=A_NAME;Initial
Plugins stopped polling
After an auto upgrade of the agents on the servers we have noticed a load of our plugins have stopped working. They are set to be monitored every 1 min, so the fact that they have not been polled for 16 days is a real concern for us. Why when there is a discrepancy between the polling setting and the actual time between getting polled data is so large are we not notified or something highlighted? Also if the auto upgrade ofccurs and everything does not work as before, why is this not rolled back?
SAML SSO with zoho and Moodle
Hi, I am trying to implement sso between Moodle and zoho CRM, but I am stuck as to what things i need to configure on Moodle end and what things to provide to the zoho app. Can anyone help? Thanks, Surendra Prasad
DNS Domain Zone Transfer Monitoring
Hi, Zone Transfer allows the all DNS Records in a domain, to be "copied" out. In security point of view, of course public Zone Transfer should be disabled. Can Site24x7 monitors whether a specific Domain DNS Server has enabled the Zone Transfer publicly or not? Thanks.
Signals Slack subscription
Signals looks great but we would like to send status changes to a Slack channel. Any plans for a native Slack integration? Thanks Phil
Free Ping Monitor Tool
Zoho's ManageEngine offers a PING tool that can be used for free, would be nice is Site24x7 had something similar but for Linux. https://www.manageengine.com/free-ping-tool/free-ping-tool-index.html
3 simple questions regarding the use of server monitoring
Hi everyone, for my bachelor thesis I'm working on a mobile frontend for a server monitoring system. If you're working with (or have worked with) a server monitoring system, I would really appreciate it if you could answer some questions for me :) How (and how often) do you interact with the server monitoring system? (Push, email, app, web, console, ...) During your interaction with the system, what works good for you and how could the interaction be improved? How many people are using the server
Change Banner colors in Down, UP, and Root Cause Analysis email alerts
I've had several users report that it is confusing for the Down and Root Cause Analysis banners being Red as they think that the monitor has gone down again. It would be great to be able to modify the color of at least the Root Cause Analysis report to avoid confusion, or at least have it modified permanently on your end.
MS Teams Alerting
The new Critical status is a great addition, is there any plans to introduce more flexibility on what alerts are received through a 3rd party integration? For background, we use MS Teams integration but would only like to receive Critical and Down notifications and no trouble alerts but there is no options for this in the integration. Whereas if I look at user & alerts I can choose to receive alerts for specific scenarios. If you could add the below options to 3rd part integrations it would be awesome.
GDPR - what data does your software collect from agents
Hi Team, After installing the agent software on both Linux and Windows servers - can you please list ALL data that the software sends to your servers ? I don't just mean the metrics (like CPU usage or memory). For example : on Windows - is every Event Log sent to Site24x7 servers ? Is there a risk that an application might have some personal data within it's logs and you collect them to be stored on your servers ?
Troubleshooting Webpage Speed
Hello, Could you please help me identify the alert file below? Image: <Removed customer sensitive data> Site:<Removed customer sensitive data>
API Request to mark certain kinds of "trouble" outage as maintenance?
Would it be possible to mark only CPU-usage related "trouble" outages as maintenance across all of our Linux machines? We have decided to remove this monitor as the "Load" monitor gives us a better idea of actual CPU stress (based on CPU wait time and actual load on CPU) but it outages from it still remain... Can we mark these as maintenance using the Site24x7 API? We have a lot of Linux machines being monitored and we cannot go through one-by-one and mark as maintenance. Thanks!
can dot net agent monitors below language applications?
Can dot net agent monitors application built on : visual basic 6.0 visual FoxPro visual 2010
widget option is not supported for Active incidents section.
Hi Team, This is very urgent request, please enable the widget option is not supported for Active incidents section. Due to this feature not there, we are not able to Publish the Dashboard to our end users. Thanks Regards Deepesh Sharma BFL
Cloning a server
We have many servers that are cloned from images: install the software (including monitoring) then save to image. As needs dictate, new servers are spawned from this image, given a new hostname and they're in business. We've seen some funky issues with the agents during this process. Does the monitoring agent need any special attention - variables or config files modified to account for a new hostname or IP address?
Anyway to hide the Subscribe button on Signals status page?
Hi, Is there away to hide the Subscribe button, when using the Signals status layout? Thanks, Garry
Notifications Not working
Hi, We have the app installed on two iPhone 8. The notifications worked 100% up to yesterday. Are you aware of any issues from your side? Your urgent feedback will be appreciated. Thanks, Nelis
Behind Proxy Java Code
Hi Team, As I am behind proxy and I am trying to access REST API through java code. Can anybody share the java code for setting proxy. As I have already tried below code // HTTPS System.setProperty("https.proxyHost", "https://proxy.abc.com"); System.setProperty("https.proxyPort", "443"); But I am getting below error : Exception in thread "main" javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:
Issue Identified on Availability report
Urgent Requirement Ask 1) In the report generation around Availability Summary Report, we need the count of no. of maintenance window we had Reports->Monitor Groups->Availability Summary Report Choose a monitor group, Time Period, Exclude Maintenance Period Based on the above criteria, the reports generated with Down Duration and Downtime count is reported, but for Maintenance, only the Maintenance Duration is reported. We need the no. of maintenance window also Ask 2) If we save the above report
Add an option for Slack integration to send alarms with an interactive message button
It would be great if an option exists in the slack integration that allows sending alarms to slack with an interactive message button. For example if Site24x7 sends an alarm to Slack the message has an interactive button to "Acknowledge" the alarm. This would be very helpful for teams. And - if this is also possible - the response goes back to Site24x7 and assigns the technicians to the alarm.
ServiceNow integration via em_event.
Currently Site24x7 integration creates/closes Incidents in ServiceNow. Standard ServiceNow workflow is starting with Events as basic information from the monitoring tools - see www.youtube.com/watch?v=PZ0Iq-hePhQ&list=PLCOmiTb5WX3oSP3EgmRExyi9bm3fqOWVX. With the Incidents we cannot work with any event/alert rules and we cannot see data aggregated from more monitoring tools in the ServiceNow Event Management Dashboard. As we are MSP provider, we are normally sharing those dashboards with our customers.
Applogs for NGINX not pulling in logs
Hello We are just starting to test out Site24x7 as a monitoring platform. We've set up servers on the site and are getting metrics in. Which is all good but we are having trouble setting up Applogs for NGINX web/error logs. It is worth noting that the syslog data is successfully coming into site24x7 For this server we have configured the log profile as shown below, along with the Applog page in the server tab. I've tried changing the log files permission to 777 but with no luck. I know the file is
Push tag to a server with API
Can someone point me to the right direction to add a tag to a server with API?
Set up Mail Trigger/Alert when Server goes down
Hello All, I am new to site24X7 and I need support from your side. Please help me with the steps to set up mail/Alert whenever the server goes down. Regards, Prabakar
Agent helper service does not start
Hello After a reinstallation of a Windows agent, the service does not start anymore. The service ''Site 24x7 Agent Helper'' remains in ''Starting'' status and nothing happens. Any idea on how to troubleshoot this case ? Thanks in advance
How to set user role "Alert contact (No access to web client)" on MSP
I'm trying to create users with the role "Alert contact", shows as "Alert contact (No access to web client)" in Site24x7. We've previously managed to do this for one user at a MSP Customer, but apperently I can't figure out how we did it. Where can I set user roles for users created on MSP customers? Can I set "Alert Contact" user role for a user at MSP/ "root" level? I've found these docs, but they do not seem to apply for our setup. www.site24x7.com/help/msp/access-permissions.html www.zoho.com/mail/help/adminconsole/roles-privileges.html
DNS Monitor - CAA Record
Has Site 24x7 considered adding the DNS CAA record to the list of question types to be monitored?
3CX Monitoring
Hello Is there any project to monitor 3cx? Regards,
Inconsistent dot net traces
Hi Team, Can you please help to solve this issue. In below screenshot you can see the difference in traces section. I have traverse the same test cases for three time but the count of traces fetched are different every time. As I want all traces instead of slow traces so for that I have also configured transaction traces threshold to the lowest. Basically my requirement is I want all the traces for each transaction.
Where is the feedback button disapear?
Hey guys, In the past we have a feedback button on the left side of the menu bar? I cannot see the button anymore and I appreciate that feature in the past to give the Site24x7 Team fast feedback about bugs and problems.
APM Insight Filter per App Type (Java, .NET, Ruby, etc)
it is hard to find apps on the APM Insight dashboard can we have filters for Application on Java, .NET, Ruby, PHP Linux, PHP Windows, Node js, etc have an option to filter per Application Type
BigIP F5 active sessions
Hi Community Who could help me to define a monitor that will log the active sessions on a BigIP F5. Thanks in advance for your feedback. Nicolas
Unable to see stats between 2 dates
Hi Team, I am not able to see APM stats between 2 dates, for example, I want to see stats between 13th Dec to 23rd Dec. There is an option of custom dates but that is for comparing the stats for 2 dates, but I want to see the stats between 2 dates. Is it possible?
How to customize slack notifications
The slack notification messages are gigantic, I want to trim almost all of the data out but can't find how to do it. My goal is to get one line notifications only from DOWN events, such as "https://example.org/ 8.13.4.256 is Down" - nothing else. How can I make this happen? I want to use slack reactions to see if a certain notification is handled or not. If we would get for example 50 down notifications in a day the flood of messages would make it really hard to actually react to each individual
Failed to Register With DMS :: Error code - 12175
Team, Any idea on this error ? I can only see this error in the logs when Agent is crashing. Regards, Sasi.
Auto CRON monitor creation
Hello, We like the CRON monitor but have found the process of adding 100's of them manually to be time consuming. It would be good if there was either an API to create them which we could call on first setup, or maybe if they auto created on the first push? Is a feature like this planned? Thanks Charles
APM Insight dot net agent traces
Hi Team, I am not getting all traces for whichever requests I hit on browser also fond that agent is not capturing traces consistently. Sometimes I am getting only 2-3 traces or sometimes I am not getting any traces. Can you suggest me best agent configuration for dot net agent so I can get maximum traces for all my classes and methods. PFA configuration screenshot.
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