Customer Self-Service Portal

Sites Down" False Alerts"

we're receiving many times ( down alerts )

for our sites. when were browsing the sites they're up and

accessible without issues. The Alerts still showing sites are down on

multiple locations. what's the best practice for sites configurations. 

i'm using similar to the following:

* Check Frequency= 5min

*Case sensitive = No

 * Http Response Header Severity = Trouble
* Threshold Type= Static Threshold
* Response time threshold for primary monitoring location =  5 Value poll 
* Number of locations to report monitor as down = all selected locations

could help and support with your advice. Regards