Customer Self-Service Portal

Ping Monitor - Trouble, Critical triggers...

Hi,

Currently the Ping monitor Trouble and Critical status are based only on the attributes -

I'm looking to take different automation based on the length of time a Ping is down.

Is it possible you can make it so that a Trouble and Critical and Down status could be based on number of polls that fail?

 

For example - a one minute interval Ping monitor - Trouble (2 missed polls), Critical (10 missed polls) and Down (15 missed polls)

 

I'm looking to take different automation based on the duration of the down time - each action I take will try to fix the problem, if the first one does not fix it, then try the next and so on.

Thanks,

E.