Customer Self-Service Portal

Need to know when a monitor does not poll - how?

We had a situation where we have a handful of monitors (7 among two customers so far) that have not polled for up to 4 months.

In two of those cases I know it's legitimate - the customer had issues and the monitor did not trigger.

This is really not cool.  I need to be told when the monitor does not execute when it's supposed to.

Is there a monitor to monitor for when the monitor fails to monitor?  Quis custodiet ipsos custodes?

 

bdunbar

Mission

@missioncloud.com (email id masked by Community Team - GKM).