Customer Self-Service Portal

Dependent on monitor

Hello,

I don't get the dependency working as it should.

We have for example a monitor for our internet-line, and we have a monitor for the switch.  I want to make the switch-monitor dependent of the internet-line-monitor, so i fill in the field 'dependent on monitor' in the switch-monitor, pointing to the internet-line-monitor.

When the internet line goes down, i only expect an alert for that line then. But i still get both alerts, for the line and for the switch.

How can i prevent getting the alerts when a dependent monitor is down?

Best regards,

Ruben