Add to SSL certificate expiration monitor domain with expired certificate
It is impossible to add monitor for the SSL certificate expiration when the SSL certificate is expired. At the moment we realized, that we need such monitor. We have the configuration error, but not the alarm that the SSL is expired (we know it at this moment and need that the site24 will inform us when the certificate will be updated by our technicians, so will send us notification about it)
Acknowledge alerts to respective teams
Dear Concern authority, We are using site24x7 with more than 100 monitors and it is definitely good tool, but one feature i expected is that if we receive any alert and if we could acknowledge it so that team know's who is working on it, they may need not to call/wake up someone to handle the alert as the person got alert already acknowledges alert and inturn it informs to the team. So hope if site24x7 implements this feature definitely helps clients a lot. so kindly consider this feature request
Tip #43: Pinpoint issues in external components with regards to host level details
In general, you can view the time taken by external components using application dependency maps. But did you know you can also find out which specific host an issue is stemming from? Let's analyze the time taken by an external component, MySQL queries, in Zylker. The total response time taken by all the SQL queries is around 1.0 ms. Inspecting further, we find that SQL queries to 10.**.***.**:5080 alone have taken around 5.3 ms. In this case, transactions made by users belonging to this cluster
[Enhancement] Perform synthetic transaction tests on Chrome with the Web Transaction (Browser) Monitor
Since the web is witnessing the adoption of newer and more ingenious scripts and CSS technologies, we've also decided to support these scripts by upgrading our nifty monitoring tools. Today, we’re excited to officially announce Chrome support for our Web Transaction (Browser) Monitor! Since Chrome is the most popular browser on the internet, this will give you insight on the overall experience for the majority of web users. You'll be able to playback and emulate web transactions from 100 global monitoring
[Enhancement] Executive Summary SLA report and API response format changes
As you may be aware, our Executive Summary SLA report lets you gather detailed insights on your overall availability and response time service level agreements (SLAs) of monitors in your group, for a specified period. With our new release, you can now view the average SLA compliance summary data in the report. We've also made some alterations to the JSON response format of the API. Let's delve into these changes in detail. Here's what's new with Executive Summary SLA report The Executive Summary
Tip #42: Avoid having page views consumed by synthetic monitoring in RUM
In synthetic monitoring, you may simulate your application from various browsers and geographic locations to optimize its performance. For instance, let's say you simulate 10 stages of your application from 7 different locations at a 5-minute poll interval. If you're using both synthetic and real user monitoring, you would end up consuming 20k (10x7x12x24) page views per day from your RUM license. In such cases, you can exclude specific user agents. A user agent is a specific piece of software that
Setting server monitors to be in maintenance mode via API
Hi Folks, Can someone point me to instruction about how to set server monitors to be in maintenance mode via the API? This is probably in the documentation somewhere, but searching for it is a bit tricky because it leads to hits on how to monitor APIs themselves, put those monitors in maintenance mode etc. Requirement is that we are turning servers in Azure on and off automatically according to a schedule, and would like to extend that to switch off Site24x7 monitoring before switching them off,
Alert profiles with minimum, maximum?
Greetings. We stumbled upon a pretty basic alert feature that appears to be missing (see #607762). Basically, it should be possible to have more than one alert profile per metric. For example, I'd like to be alerted if there are > 15k messages in a Rabbit Queue... that would indicate a problem. It would also indicate a problem if there are <10 messages in that same queue. With your present offering, I have to choose only one. Is this a feature you could possibly add? My workaround has been to add
Web Transaction (browser) monitor not running when scheduled.
I haven't seen a wider communication on this, so I wanted to make everyone aware. Web Transaction monitors across the board are not running within their scheduled intervals. We run ours every 5 minutes, however they are all running from 15 to 25 minutes between checks. If you are dependent on your monitoring as we are to check and alert in a timely manner, you should look into how this will affect you. We personally had one issue that did not alert for 45 minutes due to this (set to alert on the
Tip #41: Understanding traces: Un-instrumented blocks of code
In APM Insight, slow transactions are displayed as a list with their corresponding trace. By inspecting the transaction trace, we can find out the total number of methods tracked by the agent as well as the time taken by the individual methods. By default, the APM Insight agent tracks known frameworks and methods. However, in the case of user-defined classes or frameworks, the agent classifies them as "un-instrumented blocks of code." So, how is this useful for debugging? Let's use the transaction
New Service View for your AWS integration
Hey folks, Today, we're introducing a new Service View to make it easier for you to visualize the current state of your AWS integration. The Service View provides a user interface to access information about what is being monitored and displays the monitor count summary across active AWS integrations in a compact card format. This view also prioritizes the cards, first sorting them by monitor count and then by integration state. You can click on the card of a service you're already monitoring to
Web Transaction Browser - Pass through out captcha mechanism
Hi, Suggest a workaround for captcha menanism so that scenario does not block on a page with captcha (do not disturb surveillance) Perform the action even though there is a captcha mechanism on the page where action take place. Regards, Stéphane
Increase amount of Widgets possible on Dashboard
Today it is being limited to 24 widgets per dashboard, however, we have a cluster with a number close to 35. I would like to create a dashboard where i can analyze in a macro environment, which instance is consuming more memory. Attachment print screen od another solucion we use and would like to do the same with Site24x7
Show 99 percentile, and also 99.9 percentile values for KPIs in graph
Currently a few graphs on the web app and mobile app show the line for the 95% percentile. This is very useful! but we are missing an even more interesting metric the 99% percentile, and also 99.9. How would it be possible to see those two new lines 99 percentile and 99.9 percentile on graphs? this will really help us understand how fast our services are for most customers and help us improve speed and reliability. Learn more: www.dynatrace.com/news/blog/why-averages-suck-and-percentiles-are-great/
Summary Reports with more details (e.g. windows service descriptions)
It would be beneficial if the scheduled reports would include more details. Right now it seems it's a summarization of uptime for all monitors. What I'd like to see is a break down of *ALL* my active monitors and associated down/uptime. For example including the windows services and processes (the service name of each being monitored), or custom plugins, etc
New AWS integration: Amazon API Gateway
Hey folks, We're adding one more cloud service, Amazon API Gateway, to our growing list of supported AWS integrations (16 in total if you're keeping count). You can now monitor API execution metrics, visualize traffic patterns and processing times, track cache performance, and analyze error rates across all API stages within your deployment. You can also discover the addressable resource paths within an API and monitor API execution metrics for all defined methods. For more details, check out our
Tip #40: Understanding Traces - Timestamp
In APM Insight, every transaction's trace details includes the following information: Timestamp Exclusive time taken Total time taken Timestamp give us the timeline of the entire transaction from the second it begins to the second it's completed. Exclusive time taken is the time taken by the individual method call alone, excluding the method calls nested within and tracked by the agent. Total time taken is the combined time taken by the method call along with its subsequent child method calls. So
Feature Request: Schedule Maintenance on sub-group level
Dear, It would be nice if one could schedule maintenance on sub-group level.
limit the persistent notifications based on alert types
Right now persistent notifications are global across account. There are cases where that doesn't really make sense. For example, a disk alert may be set to notify you at 85% but you wouldn't want to be alerted every 1-5 minutes all day every day. Recommend being able to turn off persistent notifications based on the alert type. Thanks.
Better Maintenance Windows
Would be nice to have a maintenance creator window where we can select multiple time spans for outages on a calendar type window at 15 minute intervals. Something like in this screenshot for repeat weekly setting: Doing something like this would remove the tedious work of creating multiple time windows for the same check. Using the outline above I would have had to manually create about 9 windows.
Tip #39: Identify and troubleshoot instance-specific issues
Applications often have multiple instances, and an increase in response time in one instance can cause an overall spike in your application performance. It's easy to identify the transaction that's responsible for the increase in response time. But how do you identify which instance the transaction stemmed from? In such cases, you can easily track transactions and their traces to their respective instances using APM Insight. Every transaction trace is mapped to its instance and can be viewed under
Exclude monitors from Third Party Integration based on tags
It would be nice if we could add monitors to site24x7, but prevent them from sending alerts. On Third Party Integration level one would be able to set tags that would "mute" certain monitors.
Advanced configurations for your AWS integration: Auto-assign thresholds, create monitor groups, reduce alert fatigue, and more.
Numerous customers have been asking for an improved AWS integration, and today we're happy to oblige with our new Advanced configurations. So without further ado, let's get straight into it. No more late night pages for AWS resource termination Alerts are a great way to stay updated on everything that's happening in your AWS cloud environment. However, there are certain alerts that teams don't want to receive, like alerts on informational or non-actionable events. One example is the AWS resource
BurstBalance monitor
Hi guys, Would it be possible to add monitoring for the EBS BurstBalance metric for EC2 instances? Just like CPU Credits. Thanks! Tom
ssl check support for hosts that use client certs
I noticed that if you try to add an SSL certificate monitor on a host that requires client certificates for a connection, the monitor does not function, instead claiming that SSL is not supported by the host—a configuration error. While it's true that the monitor wouldn't be able to connect to such a host without a client certificate, it should still be able to read server certificate information, and thus fulfill the intent of the SSL certificate monitor. Alternatively, Site24x7 could add a feature
Tip #38: Get deeper visibility in your application performance using custom instrumentation
By default, the APM Insight agent captures pre-defined classes of several web components and frameworks. However, in the case of user-defined frameworks, the agent can't identify such classes by default. This is where custom instrumentation comes in handy. With custom instrumentation, you can track the performance of your methods and classes. Include the specified code at the beginning of your class or method, and the agent will start tracking its performance. Using custom instrumentation, you can
REST API Monitor does not show success, failure or status of service
Greetings, I have created a REST monitor to hit a service from my project, The monitor does not show any error, but it does not show any performance time or any status code. Hence I am unable to understand what is the problem. Could you please provide a guidance of when this happens. www.site24x7.com/app/client#/web/RESTAPI/270385000004789029/Summary Thanks & Regards, Sagar
Android app, let me select "Last 3 months" and/ or "Last 6 months" for my server/web monitors (not just "last 30 days"...)
Hello, To really make the most of our metrics and numbers, please add the last 90 days or last 3 months option in the date range Selector in the mobile app.... we need this information to see whether there is an increase over time or whether it is just a temporary spike over the months. Thanks,
Time based checks
Hi All, Currently we are using Nagios to monitor our infrastructure. And with Nagios you have the possibility to define time based checks. Let's say I can create a 8x5 (office times) group. The services (monitor as you want) will then only be monitored in office times. This is a little showstopper for us now :-( Regards, Rodehoed
Moving away from Web Recorder for Real Browser Tests
Was looking around online at tools and saw that Pingdom has a very intuitive way to setup Synthetic checks. This would an awesome move forward for Site24x7 to move away from the Selenium way to setup tests. This would not only make things easier but improve the setup process for customers looking at moving into the Synthetics. See here for details: www.pingdom.com/resources/tutorials/transaction-monitoring
Plugin Modification of Textual Values
Hello, as Text Attributes cannot be used for thresholds, i'm modifying the iDrac_powersupply.py original plugin to return a value instead of text. I did a sequence of if's that upon a string received, I put on a number instead. Nevertheless it is perceived as text. I tried to add Units to it but cannot change its nature. Any help to convert this into numeric would be very appreciated. The objective is to set up alarm based on power supply failure. Thank you very much David #!/usr/bin/env python import
Mute a monitor or alert
Sometimes when a server or monitor is producing alerts and you want it to continue to monitor it. You don't want to suspend or place the monitor in maintenance. It would be nice to have a "mute" for a monitor or a "silence monitor for x minutes" option in the app and web. Thanks Eric
Proposed Feature Development Roadmap
This is a proposed feature development roadmap HIGH PRIORITY FEATURE REQUESTS Server Hardware monitoring – Server hardware such as Dell servers (iDRAC) and HP server (iLO) all have SNMP capabilities to monitor hardware elements such as disk status, Write speeds (IOPS), Fan speeds, NIC status, Pretty much all the information that SNMP will provide. Storage Hardware monitoring – Storage Hardware such as Dell Compellent, QNAP, NetApp SANs all provide SNMP and we would be interested in monitoring all
Azure Web App APM monitoring
Hi, We have several Azure Web App deployments and would like to use Site24x7 APM monitoring. Any plans to support Web Apps Extensions like several of your competitors (Newrelic, Stackify) have Ps: Azure VM or Azure Service Deployment is not an option since these are pure Web apps deployments. Can we make this a feature request? Thanks.
Custom reports for plugin monitors
Hi, we've written a PowerShell script and created a custom plugin monitor for the multiple hosts that will retrieve some software versions. But we cannot get version information of all hosts from the plugin reports in the way you can get information via custom reports for normal monitors. We really need something like that: hostname software version hostname1 software version1 Regards
Tip #37: Easily monitor your AJAX calls using real user monitoring (RUM)
In single-page applications (SPAs), most web transactions are UI driven, and every web page consists of multiple AJAX calls. For every state change, the web page is dynamically loaded with the help of asynchronous calls; the response time taken by the asynchronous calls impacts the overall response time of your SPA. This is why it's important to monitor the performance of AJAX calls. With Site24x7 RUM, you can monitor the count, response time, throughput, and HTTP error codes of every AJAX call during
Ability to have Site24x7 monitor whether a .csv file is generated in specific folder, by a certain time
I would like to request a feature which will allow Site24x7 to be used to check for the existence of .csv files (with a specific supplied name or fits in certain naming criteria, preferably) in a specific folders, by a certain time. If the file is not present by configured time, then notification should be sent which will alert this condition being present. This feature would greatly impact the value of Site24x7 to my organization. Thank you!
Mapping Layer 2 with Site24x7
At Site24x7, we know how cumbersome it can be to manually track devices as your network grows. What you need is a network monitoring tool that has an automatic discovery and mapping feature that tracks new devices in your network. With network admins
Bulk Delete Network Devices
I just peformed a network discovery. It found 15 of the devices I want to monitor and another 150 devices (workstations) I don't want to monitor. I've been deleting those one by one but it's taking forever. Is there a bulk delete option for network devices?
chained thresholds and IT automations
Hi folks, has anyone set up a "chained" or "escalating" responses to, let's say, an outage? You can set up multiple automations, but I want them to occur in a waterfall fashion. For example: -- If apache fails (threshold), then start apache service (IT automation) -- -- If that doesn't succeed, then restart the server (IT automation) -- -- -- If that doesn't succeed, then restart AWS EC2 instance (IT automation) Anyone set something like this up? Can you share your setup? Or, where do I start? Thanks!
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