Custom Device Template
Does anyone have a custom device template for a dialogic 2020 ?
Site24x7OnPremisePoller consuming all disk space
Greetings - we're running Site24x7OnPremisePoller on an Ubuntu 17.10 server, and recently have seen the poller start filling up disk space with .hprof files (example: java_pid55384.hprof). The files are located in /opt/Site24x7OnPremisePoller/NetworkPlus/bin, and each one is approximately 1.2GB. Has anyone else encountered this or does anyone have a solution? Thanks! Mike
Tip #48: How to monitor AJAX calls in your traditional web applications
For single-page applications, the performance of AJAX calls is monitored with Site24x7 real user monitoring (RUM) by default. These calls are not monitored by default for traditional web apps. Nevertheless, you can still monitor the performance of AJAX calls in your traditional web applications by including an additional code snippet in your existing RUM code. Here's how you can do it. For traditional applications, every AJAX call is counted as a pageview. You can see the number of pageviews consumed
Feature enhancements: Real User Monitoring
Hello folks, We've enhanced our real user monitoring (RUM) features. Here's a quick sneak peek. 1. Easily analyze the time taken by your front-end resources CSS, images, scripts, XML—we've got it all covered. Identify the top time-consuming resources and their effects on the response time of your webpage. View the time taken by resources based on their corresponding domains. By default, Site24x7's RUM classifies your domains as first party, third party, or CDN. You can see the top resources based
Aggregate checks behind load balancer?
Hello, We have a group of webservers behind a load balancer. Our check is on port 80/tcp and expects a return code or a text. Is there a way to send an alert only if +50% of the checks are failing? We try to avoid getting alerts if only one of the web servers is down. Thanks!
Server agent 19.0 release notes?
I just installed a new server agent and it was version 19.0 but there are no patch notes listed for this version on the patch notes page as the latest version is 18.6.1: www.site24x7.com/help/server-agent-release-notes.html Is there a changelog located somewhere for the 19.0 version?
Status page logos for multiple brands
I am creating status pages for multiple brands. As I see it now, a custom logo is applied across all status pages. Is there a way to set logos per status page?
Per monitor links on status page ( permalinks )
I have our public status page all set up. But I noticed that when I click on a monitor, the URL does not change. And I have no way of linking directly to an individual monitor report. Links on the web are a very basic feature, and I should be able to share a link that loads the status of an individual monitor.
Status page subscriptions
I would like to have an option on the status pages for users to enter their email address and subscribe to any notifications, or even better; the user could select which service(s) they?d like to receive notifications for. If there is an outage, or planned maintenance, the users would be notified via email.
Status Page Maintenance Time Zone
When creating a status page and allowing it to display scheduled maintenance, the time of the scheduled maintenance is displayed but there is no indication of what time zone is associated with the time. With our customers accessing the page from time zones throughout North America and beyond, it would be helpful for it to also indicate the time zone so customers know exactly when the maintenance will occur.
Acknowledge an alert
Hi, Could the following feature be added: The ability to mark an alert as Acknowledged, which would then turn the alert back to green and would only alert again if the status of that alert changed.
SMPP Server Plugin
Please suggest how to monitor SMPP server .
Smaller Icons for Infrastructure Map
One icon on Size 1 (the smallest), is massive and can cover up most countries; 2 icons to cover all of Australia.. Most organisations using this system are global players and frequently will have multiple services in the same city or suburb and should be a quick fix. Please add some smaller sizes, most other systems just require a dot, any other detail you mouse over the node to find out more info.
Tip #47: View real-time changes in application response time across geographies
We've enhanced our RUM geographic maps so you can now view the response time of your application across various regions for a chosen time period. Since the RUM maps already show you your application's Apdex score, you can now correlate the changes between Apdex and response time with just a quick glance. Increased response times result in poor Apdex scores and vice versa—knowing the response time and Apdex score of your application helps you enhance the end-user experience. Aside from Apdex scores
Web Transaction Browser - Unsupported Selenium Commands
Hi, The following commands are not supported when importing a selenium IDE (.side) file. - waitForElementPresent - waitForElementVisible Whereas in the documentation of www.site24x7.com/help/admin/adding-a-monitor/advanced-web-script-editing.html the command wait_for_element_presence("identifier","identifier_value",timeout) exists. So, how comes the Site24x7 web transaction browser recorder tool is unable to convert this command ? Is there an alternative command that we can use to wait for the presence
IIS W3C log format problems
The default IIS log file format is W3C which logs in UTC time (no matter what time zone the windows server OS is set to). This causes a huge issue as it appears the Site24x7 log ingestion is performing timestamp corrections to align with the Site24x7 account's time zone. This results in the inability to use AppLogs functions as the ingested IIS W3C logs are adjusted to the incorrect time (and it orphans some log entries as a result). I can not be the only customer with this issue as i am using the
New AWS integration: Elastic Container Service
Amazon's Elastic Container Service (ECS) makes it easy to build, run, and scale all types of containerized applications. Although Amazon ECS eliminates the need to manage and operate the infrastructure underlying your dockerized application, you still need system-level visibility into the various ECS components to effectively model service and task definitions. With the ECS integration, you can now use Site24x7 to get this visibility. For example, you can monitor CPU usage, memory utilization, and
Windows agent to support Docker container monitoring
Hi guys, We are a Windows-centric company only recently wandering into the Docker era. I noticed the Windows server monitor can report on some virtual platforms, so this is just a small suggestion to take Docker into account when you plan :) Thanks Nicolai
User managment and Audio alarm in Site24x7
Dear Team, Site 24 x 7 is very good tool from M/s ZOHO which our organization is using currently. It is very useful tool and very well designed.However some need to be improve a lot in the following aspects. 1. User management . 2. Audio alarm. 1. User Management : Site 24x7 sold with the unlimited users but the design is very pathetic . We can only create two types of users only operators who can view and administrators , who can add , delete , modify etc. for all the modules in the site 24 x 7
Schedule Maintenance for a specific attribute of a monitor.
Hi, Looking for an option to schedule maintenance on an attribute of a monitor, for example, we know that between 1p-3p every day the CPU spikes for x reason, but during that time we don't want to be alerted for the CPU threshold being passed, but we still want to receive alerts for other attributes. Currently only the monitor as a whole can be put in maintenance mode. Thanks.
Graph or Report of Page Views Per day for RUM applications
We require a breakdown of Page Views Per day for RUM monitoring for applications either in a report that can be exported to csv or a visible graph on the site. It is currently going to take me hours to manually pull this data to create a report for the entire year.
Tip #46: How to avoid unnecessary consumption of APM licenses
Did you know that when your APM Insight application is DOWN, it still utilizes a license? Yes, DOWN monitors still consume an APM Insight license. Your application could go DOWN if: Your application's server is down. You've removed the APM Insight agent from your application. For the latter, even if you've removed the APM Insight agent from your application, it will still consume a license. To avoid unnecessary license utilization, you need to either delete or suspend your application. Happy monitoring!
Ability to view monitor sensor notes using iOS app
At this time the iOS app shows an Inventory tab, but not the notes section for the monitors. This makes it challenging to see notes about a monitor using the mobile app. Please include the Notes section with the monitor inventory view in the iOS app.
Create Custom alarm page
Hi, I would be great if we could create and edit custom Alarm pages with specific monitors. Regards, Alan.
Folders or some manner of organization for Custom Dashboards
We use alot of custom dashboards and it is starting to become a little unmanageable as there doesn't seem to be any way to organize them. It would be nice if there were some way we could partition custom dashboards so that they're not all just under the "Custom Dashboard" section.
Tip #45: Actionable items in the APM Insight dashboard
The APM Insight dashboard has a lot more to offer than a view of application statuses. Here are three actionable items designed to make the dashboard easy to use. 1. Did you know that you can customize metrics that appear for each application in your dashboard? In the APM Insight tab, you'll find this icon in the top, right corner. By clicking on this icon, you can choose which metrics (Apdex, average response time, throughput, error, and fatal count) need to be displayed for each application in
Reporting of Agent Versions installed on Servers
Once we do a bulk push to upgrade all of our agents to a newer version - we have no way of generating a report to ensure every server was updated. We will always find one or 2 servers who have to be upgraded manually. Can we have a report where we can see the version of the Agents installed on all of our servers - there are over 150! Thanks
Change system offline alert duration
I'm running Site24x7 on our Zoom rooms and once a week Zoom will schedule a restart of the meeting room controller PC to apply updates or do what ever it needs to do. Currently this results in me getting an outage notification every Sunday saying the room controller was offline for 2mins. I'm wondering if I can adjust this alert so I only get a notification if the PC is offline for say 5mins? I want to be able to do this without changing the polling frequency however as the 1min polling allows me
Alert for drive removed or deleted from server
It would be very useful if the disk monitoring alerted for any drive that may be deleted/removed or taken offline accidentally.
Introducing Hyper-V monitoring
We are happy to announce the release of Microsoft Hyper-V monitoring. Gather metrics on hypervisor, VMs, processor, network, storage and more for both your host server and VMs. Choose to get alerted on the status of your VM or when your memory/CPU usage starts to spike. Related Articles: Add a Hyper-V server Performance metrics for Hyper-V Add a Windows server Know more about server monitoring
Increase Threshold Profile Monitor Time
Right now the current limit is "Please Enter a number between 1-20 for count, 1-120 for time" - maximum of 2 hours. Can this be increased to be at least 6 hours? Thank you
Keep Alive monitoring
Hi, I would like to see if we can have a monitor added. Here's my scenario and the need. We have customers with multiple VPC VPN Tunnels. AWS shuts down a tunnel if it detects 10 or more seconds of inactivity. The solution is to set a keep alive or a ping that will ping the tunnel IP every 5 seconds. Currently the ping monitor limits the ping interval to 1 min. I would like to see if it can be changed to 5 seconds. Thanks, Concerned AWS Engineer....
Important! Changes to Microsoft Office 365 Monitoring
Following Microsoft's announcement on deprecating their PowerShell cmdlets within the Office 365 Reporting Web Services (effective from October 1, 2017), we now support monitoring of your Office 365 services using Microsoft Graph APIs and Service Communication APIs. Major Highlights of this Change: Authorization via Microsoft OAuth is mandatory to monitor your Office 365 servers Reports are populated using Graph APIs (Beta*) instead of PowerShell cmdlets Mail Traffic, Client Browser and Quarantined
Send custom notes with monitor alerts
I'm surprised that Site24x7 nor Pager Duty already do this but can we get a feature added to Site24x7 that will allow custom notes to be added to monitor alerts and have that also get passed along with the alerts to third party tools like Pager Duty? The basis for this is when a team has a monitor setup and want to add steps for triage or maybe a link that goes to a page with resolution steps for their support or operation teams. Ex: Say server X is running a web server and that web server goes down
2 Status Page questions regarding domain and SSL certificate
Hi, I have just signed up on a trial and have 2 questions regarding to the Status Page; 1. On the Status Page I see it is possible to use your own domain name, can this be a subdomain for example: 'status.domain.com'? 2. I was also wondering is it possible to get an SSL certificate for the Status Page and if so is there a charge for that? Regards, Gaz
Sorting of customers in Customer Health View on MSP Dashboards page
Is there a way to sort the customers that appear in the Customer Health View on the MSP Dashboards page? They currently seem to be randomly sorted.
Ordering of Customers Account Details page on MSP Dashboard
When I add a new customer to our MSP account, there does not seem to be any particular sorting of the customers on the Customers Account Details page. Can this page be sorted alphanumerically by customer name?
Tip #44: Capturing stack traces for SQL queries
In general, whenever a transaction exceeds the specified threshold limit, its trace is captured. SQL queries involved in the corresponding transactions are also captured by default. However, to pinpoint the exact line of code causing a problem, you need the stack trace of SQL queries. You can get the stack trace by configuring the threshold value of SQL queries in the transaction trace. By default, the threshold value of SQL queries in the transaction trace is set to three seconds. You can change
Change Network Card Colours on Widget
Please add customization to widget clours and text, so we can pair Cluster Nodes widget colors and Cluster Shared Volumes names. imgur.com/a/GOSXzeh Thanks!
web page speed (browser)
I have setup my website under web page speed (browser) monitoring and it was detected down/unavaiable but it the website is accessible at all time and response was immediate. Can someone share the mechanics in determining down or up?
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