view support calls logged by me
How can I view support calls logged by me and any updates on those calls?
Total Requests Site24x7 against Gtmetrix
Recently, I did a request in site24x7 to get total of request for determinated web site, for my surprise I get this totals: - In sites24x7 i get 74 requests; - In gtmetrix i get 174 requests. So, my question is: How site24x7 can get this confiability, like gtmetrix do? Or better, there's a way to site24x7 bring the same information?
Site24x7 Seminar in Chennai, August 27th 2019.
Hi All!!! Vanakkam _/\_ I am really excited about our seminar in Chennai. I can promise you that there are a lot of interesting topics to discuss during our seminar. You can get to know more about our tool from our product experts and from its users. I have shared below the agenda of the seminar: How digital transformation has helped the evolution of infrastructure. Various layers to keep in mind while building an application, post-cloud era. The importance of end-user experience and its impact on
Site24x7 Seminar in New Delhi, August 20th, 2019
We're excited to welcome you to our free seminar in New Delhi. We've got an action-packed day of presentations and product demos lined-up, and we're glad to have you as part of the action. In the seminar you'll learn about: How digital transformation has helped the evolution of infrastructure. Various layers to keep in mind while building an application, post-cloud era. The importance of end-user experience and its impact on business. How to improve the efficiency of your web application. Challenges
Site24x7 Seminar in Hyderabad, August 22nd 2019
Hello All, Good Morning!!! We're excited to welcome you to our Seminar in Hyderabad. We've got an action-packed day of presentations and product demos lined-up, and we're glad to have you as part of the action. In the seminar we will discuss the following: How digital transformation has helped the evolution of infrastructure. Various layers to keep in mind while building an application, post-cloud era. The importance of end-user experience and its impact on business. How to improve the efficiency
Implement intelligent AIOps with Anomaly Dashboard
Using sensible thresholds for alerting and investigation is a tricky facet of modern infrastructure monitoring. Since static thresholds can never adapt to a system’s dynamic behavior, they can’t learn what’s normal and what’s not, and they end up generating too many false alarms and missed alarms. At Site24x7, we're pioneering a new era of self-learning monitoring solutions based on artificial intelligence and machine learning algorithms. With the launch of our AI-powered anomaly and outlier detection
Wireless Monitoring
Hi Can anybody help how we can monitor the access point. What configuration are required to add the Access point into the monitoring system. Kind Regards Resham
Custom Time Period and Unit of Time
Hi team, I would like the option to select Unit of Time if I select a Custom Period for Performance Report. Currently for last 30 days/this month the unit of time has options like RAW, Hour, Day, Week. For last month and this year the options are Hour, Day & Week. But the moment you select Custom, Unit of Time option is removed. I guess the logic behind is if someone select a very long before (example number of years) and select the Time of unit as Hour, then it can kill the request. But when I select
Homepage to display monitor trouble or down reason
Hi, Currently the homepage shows the status of monitor with downs first, then troubles and then rest of the monitors, which is perfect. However, it will be great if there is an additional column (in addition to Monitor name, performance and last polled columns) indicating the reason of the monitor down/trouble status e.g. memory utilisation more than 90% or disk space less than 5 % etc, whatever it may be. To find out why a monitor is in trouble I have to click on that monitor and then figure out,
Enhancements in APM Insight and RUM — A sneak peek
We've released several updates in Site24x7 APM Insight and Real User Monitoring (RUM) to enhance your monitoring efforts. Here's a quick overview. Support for anomaly detection in RUM Site24x7's RUM feature now provides anomaly detection. Unusual spikes or abnormalities are detected using AI-powered frameworks. Normal key performance indicators (KPIs) are benchmarked, and whenever there's a deviation from the norm, you'll be notified immediately. Read more. Did you know that we've also added China
Using REST API to produce Availability SLA report
There doesn't seem to be any way to use REST API calls to produce Availability SLA report similar to the GUI method (containing daily Availability history and business hours). Is there a way to produce and export these reports using automation? I am using /reports/availability_summary/{monitor_id}?period=7 Additionally, JSON output from that call is flawed - it contains duplicate items ('totaldowntime' and 'TotalDownTime'), which conflict when used with Powershell: ConvertFrom-Json : Cannot convert
Share a dashboard with domain name like a staus page
The status pages allows for a rebranded URL under the option "Access your service status on your own domain". It would be nice to be able to do this with a custom dashboard as well.
Effective Usage of Site24x7 REST APIs
Site24x7 REST APIs can be used for all your monitoring and reporting needs. You can check your API usage/day in the Site24x7 web client. Log in to Site24x7 and go to Admin > Developer > API > API Calls Usage per Day. This number is collective of the API calls made by all users in an account and is exclusive of the API calls made from the Site24x7 web client and mobile app. The number of API calls that can be made in a day: The number of allowed API calls/day is calculated based on the total monitor
VMware Monitoring
I am currently using windows 10 operating system on which VMware is running. How can i associate site 24x7 to monitor the virtual machine running on VMware.
want to add ip in Display name of server configuration template
Hi Since we are using internal ticket tool and does not have integration with Site 24x7. Can anyone please let me know if we can add IP address in Configuration template in site 24x7
Dashboard drill down
Hi everyone! I'm creating custom dashboards and I'm interested in being able to create a view by environment, and as I need it, to be able to drill down, is it possible? I have tried to introduce an iframe towards the lower level dashboard, but I have already seen that it is not allowed. However, I have managed to make a business view somewhat similar to what I want, but I cannot drill down to reach the subgroup dashboards, for example. That would be perfect.. Thanks in advance,
Ability to determine if SQL Jobs are running longer than normal
Hello, I'd like to request the ability to be notified if specific daily SQL jobs are running significantly longer than normal (perhaps using an average of the last 4 instances of that job's performance over whichever day of the week it is). In DevOps tab for SQL Server we can see the all-up success/failure ratio...but we cannot drill down any further than this to get more relevant information. In addition, I would like to be able to drill down to the task level within the Job itself, and know which
JAVA APM Startup Exception on Tomcat7
com.manageengine.apminsight.agent.exception.FatalException: Collector response code: 900(Delete the agent.). Cannot proceed further. at com.manageengine.apminsight.agent.service.JavaAgentService.parseResponse(JavaAgentService.java:502) at com.manageengine.apminsight.agent.service.JavaAgentService.sendData(JavaAgentService.java:467) at com.manageengine.apminsight.agent.service.JavaAgentService.sendDataToServer(JavaAgentService.java:392) at com.manageengine.apminsight.agent.service.JavaAgentService.connect(JavaAgentService.java:231)
[New Feature] Monitor your SMART Disks with Site24x7!
Greetings, We are glad to announce monitoring support for SMART Disks with the Linux monitoring agent. Install the Linux monitoring agent and get the SMART disks auto-discovered and added for monitoring. Highlights: As of now, we support the vendors TOSHIBA and SEAGATE. Set thresholds and be notified on potential hardware disk failures. Use AI to pinpoint performance bottlenecks and auto-resolve issues using our IT Automation tools. Getting Started: Ensure to have Linux agent version 17.4.5 and above,
Unix/Linux Mounting Point Monitoring
We have several Linux/Unix with Mounting points and we want to monitor the presence of the mounting points
Alerts in Site24x7 for Hardware failures on ESX/ESXi servers
It would be very interesting to be able to create alerts when there is a hardware failure on the ESX / ESXi servers. Currently collect the hardware status information but does not trigger any alerts in case of failure. Thank you
Alerting on down pollers via 3rd party integrations
We currently use internal pollers and started using PagerDuty to page us if something goes down and needs to be looked into quickly. As of right now, the only option for alerting if a poller goes down is email; can we get other methods added for alerting endpoints as the other monitors do? We had one of our pollers die a few days ago and nobody noticed because we got emailed. We did get a PagerDuty alert but because it does not match the rules we use for actual monitors it did not get converted into
Secondary Threshold and Availability for specific hours daily.
On most of my servers, daily they run some back end maintenance jobs nightly. It is expected that the CPU and RAM will be very heavy during this 1 hour window, we do not need to be notified. We do need to be notified if the server or a service is down. The rest of the day, we need the regular Threshold and Availability profile to notify us if the user experience might be suffering due to unexpected CPU or RAM utilization. It would be great if we could assign a second Threshold and Availability profile
site24x7 and Azure
What's the option or process to setup SSO between site24x7 and Azure? Kenn
Create configuration profiles for APM Insight applications
Greetings, Configuration profiles can help edit default agent configurations like threshold values for traces, APDEX, sampling factor and more to suit your monitoring needs. Highlights: You can apply the same configuration profile across multiple applications: You need not create or edit a profile whenever you add a new application. You can use the existing profile for multiple applications. Avoid the hassle of instance-wise configuration: Since configuration profiles are executed at the application
Consolidated view of Resource Check Profile for monitor group and associated Resource Check Profile server monitors
Hi, Currently the Resource Check Profile is only visible when selecting an individual server, but it would be really valuable if I could add the view of the resource check profile to a monitor group, so I can immediately view the status of all resource check profiles associated with servers in the server monitor group. My use case is for a URL check on each server to ensure the service is available, but could extend to port check and directory check. Having this view in the monitor group would be
Threshold and Availability - display number of monitors using it
It will be good to display the number of monitors being by a Threshold and Availability profile, the way you display the number of monitors against an on-site poller. In admin --> Configuration Profiles --> Threshold and Availability Regards, Ash
S.M.A.R.T. Drive Status Monitoring
Add monitoring of S.M.A.R.T. drive status. There was a response to a community post about creating our own plugin for this, but would prefer if this feature was built into the server-site agent. Thanks, Max
Alert escalation - need option for alert medium to notify
Hi, I am not sure if the following is possible using the current product. I don't think it is. It will be good to have these features. 1. Currently when I create a notification profile there is no way I can define in that profile as how I am going to notify the user,/recipient e.g. via email or SMS or both etc for certain monitors. Its all or nothing at this moment. It will be good to have an option for alert medium. 2. There is no way to escalate at multiple levels for an incident. For example for
Need to know when a monitor does not poll - how?
We had a situation where we have a handful of monitors (7 among two customers so far) that have not polled for up to 4 months. In two of those cases I know it's legitimate - the customer had issues and the monitor did not trigger. This is really not cool. I need to be told when the monitor does not execute when it's supposed to. Is there a monitor to monitor for when the monitor fails to monitor? Quis custodiet ipsos custodes? bdunbar Mission @missioncloud.com (email id masked by Community Team -
Need help to fetch data using exact timestamp(HH.MM.SS) - Dot net APM
Using below Rest URL I can fetch data based on HH.MM but I need API to fetch exact data based on timestamp such as HH.MM.SS www.site24x7.com/api/apminsight/ins/301907000000028040/tr/list/SD/17.01.2019/11.30/11.32 Please revert.
Allow personal default of setting such as 95%ile
Averages are pretty useless without knowing the spread so alternate defaults would be an improvement such as 95%iles. See below
Groups as dependencies in Monitoring dependencies
Example: I´ve a group for the switches as well as a group for the WiFi APs. I would then connect the dependency of the AP group to the switches so that if the switches group goes down, no alarm mails for the APs would be sent. Because I basically don´t care which AP is connected to which switch in terms of monitoring. When a switch or a whole group of switches is down, I´ll first take care of those. Only after the switches are up again I will look after everything else whether being up again or not
Please provide option to test a monitor before putting it live
When I am adding a new monitor e.g. for a website, there no option to test my checks whether it passes or fails before put into the production mode. To avoid false alerts, it will be good to have an option to validate the current status of a monitor before putting it in active condition. There is no point of adding a monitor if it fails immediately after adding. I rather correct the condition first and then add the monitor. Specifically this will be useful when I am checking rest endpoints or websites
Profiling PHP application
Hello Team, Do Site24x7 support HTTP exit call tracking in PHP web applications. For instance in a Web transaction a PHP web app talks to another PHP web app , will Site24x7 shows the complete path of the transaction? and call stack of both the web apps? If possible please let know the steps to enable that.
Group Monitor Navigation Suggestion
I think it would improve navigation if when viewing Monitor Groups you could drill down to associated monitors without exiting the group monitor view. A pull down for the group members would also improve navigation allowing for the exploration of the different monitors that are members of the group without having to use the browser back functions or using other methods like clicking on "Inventory" then the group name to get back to the group. Even without the pulldown it would aid navigation to be
mongodb monitoring
A monitor for mongo db that we can use to check the status and load of the db. Also maybe queries that are slow.
RegEx in AppLogs search
I would like to be able to use RegEx in my AppLogs searches. For example, I need to create an alert based on the occurrence of "[error]" in my logs, but AppLogs search throws out the special characters and returns all instances of "error". Another example is case-sensitive searching. RegEx would allow us to use this (or not) whenever we want. I could search for "FooBar" and exclude "foobar", etc. There are many, many powerful use cases for RegEx that would really expand the AppLog searching capabilities,
Can Somebody write an asterisk plugin to know when phones go down??
Can Somebody write an asterisk plugin to know when phones go down??
IP addresses of Site24x7 servers that the On-Premise poller may communicate with
I am trying to add the IP addresses of Site24x7 servers to AWS security group(outbound from On-Premise Poller to Site24x7 servers). AWS security groups are not allowed to add DNS names(Only IP addresses). So how can I know all IP addresses (or ranges (CIDRs)) of the Site24x7 servers that the On-Premise poller may communicate with? The following DNS records have been searched by nslookup / dig. dms.zoho.com: 8.39.54.136 plus.site24x7.com: 204.141.43.62 plus2.site24x7.com: 8.40.222.226
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