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Site24x7 prevent AntiVirus product to update it's components while services monitor is activated
Dear all, I saw a system with SOPHOS Intercept X Adanvanced EDR License which cannot update the product when Site24x7 Agent is installed and a service check is added to monitor "Sophos Services" in a "Windows Monitor". After deletion of services check in site24x7.com a product update was successfully. Further an uninstalltion and re-installation of the SOPHOS product is not successfull when Site24x7 check SOPHOS services during the uninstallation an re-installation. You need to stop Site24x7 agent
Recurring monthly maintenance
Hi I wanted to configure a recurring maintenance. For example, I can configure a maintenance on the third tuesday of the month. But I cannot configure one for the thursday following that third tuesday. Use case: We have monthly updates on QA servers on tuesdays and updates on PROD servers later that week. The third thursday is not always following the third tuesday as it is the case in April 2020. Thanks
Troubleshooting complex applications faster
With the advent of the cloud and microservices, application architectures have become complex, and monitoring their performance is critical in protecting your business' bottom line. To troubleshoot performance problems quickly and achieve a reduced mean
Allow more than 100 characters for adding milestones
Hi Site24x7 Team, we using the milestones feature to track our changes via a slack chatbot and our CI/CD toolchain. The current limit of 100 characters is often annoying. Is it possible to increase the current limit of 100 characters to 200 or more? Thanks and regards, Torsten
The role of AIOps in the DevOps story
Beginning with huge systems occupying large physical space, technology has enabled smaller, versatile devices that can be used anywhere at anytime. From the communications and hospitality industries to the public sector, either on-premises, cloud, or hybrid services were employed to make processes cost-effective. With the digitization of IT ushering in innovative ideas in response to societal and technological transitions, developments became faster, requiring businesses to up their game with more
How to attach correct alert monitor with AWS Instances
Hi, We are planning to migrate Datadog to site24x7. We have the following queries. 1. As in our environment, With the new release, we spin up new servers and teardown old servers. So who the monitors and threshold can be attached automatically. 2. how we can filter and separate the resources according to the environment Thanks Ashwani Singh
IPAM Functionality Already Available in Site24x7?
Just wanted to ask this question, since I'm not sure if it would actually be a Feature Request for something that doesn't exist yet. Can the onsite Premise Poller be used to provide some sort of IPAM functionality currently in Site24x7? We haven't been using an IPAM for a few years now (previously had the Solarwinds one but then it stopped working and never was replaced). I understand ManageEngine has an IPAM product, but it would be nice to have it be part of the SaaS Site24x7 product instead. Thank
Adding manually a downtime for a monitor
Hi Site24x7 Team, In our case sometimes a webmonitor does not see that a webpage is down. Because the monitor was testing not the complete situation. It would be helpful to be able to manually add a downtime for a monitor so that reports are more correct. Regards, Torsten
Site24x7 Mobile App now supports APM Insight
Greetings, We're pleased to announce that you can now view and troubleshoot APM monitors with the Site24x7 mobile app. This is supported in the iOS version 3.9.1 and the Android version 4.7.1 operating systems. Here's a quick walk-through of the mobile interface: View APM Insight Applications by clicking on Monitor Types. The monitors in a Down State are indicated with a down arrow symbol under the Monitor Types column. Click on APM Insight Apps to list all applications and all instances. You can
On-call escalation workflow
Hi there, we have a team of 10 people, who take a week in turn to be on-call out of hours, so if anything alerts overnight, it?s their turn to react. Is there any way within the site24x7 config, I can configure the notification profiles to be easily, or preferably dynamically changed to the email address of one of the 10 techs, possibly based on a calendar. I?m sure there must be a way of doing this somehow, so would be interested in any ideas of achieving this?. Many thanks in advance.
Trigger IT automation on a monitoring event
Hi, I am looking for leveraging the IT Automation feature for an auto remediation setup. For that i am looking for the functionality of triggering IT automation automatically on a monitoring event(eg: when disk space utilization more than 90%, auto trigger a IT Automation to clean some log files from the server)
Schedule IT Automation
Hi, we're looking to schedule certain IT Automation Tasks to run at specific times of the days / hourly etc. Can we do this within Site24x7 or do we need to do it via API maybe?
SSH and RDP Login Notifications
A feature that would be really great to have available as part of Basic Server Monitoring, as part of the Agent itself, would be a capacity to monitor logins on various protocols (very similar to the functionality that LFD already provides): docs.danami.com/juggernaut/user-guide/login-failure-daemon On a Linux server I have, which has been hardened and had things added to it like LFD above, it's nice when LFD sends me a quick email letting me know that someone has logged in via SSH into the server
resource size check on media site
Hi, We have around 50 websites we are currently monitoring with SITE24x7. The problem we are having is we need to monitor FILE SIZE of the webpages. Every site has a home page with around 100 new articles per day. With the PAGE SPEED monitor we can only monitor file sizes for 1 URL (does not follow the new ones) and with the RUM, there is no option to monitor resource sizes. How can we accomplish this? Finally, like a year ago we requested the ability to do SAMPLING on the RUM. Is that something
VMware Poll Interval
Is it possible to change the poll interval for vCenter or ESXi Server monitors?
[New Feature] Automate your monitor settings with configuration rules
When you create a new monitor, you manually sort it into a monitor group, add a tag, associate notification profile, threshold profile and create an automation. We feel an automated process would be helpful here, so we're now introducing configuration rules for anything configurable in Site24x7. Please note that we have now deprecated support for Server Configuration Templates. All the attributes present in the configuration template is now migrated to Configuration Rules. Configuration rules These
Automation using the site's 24x7 functions
Hi, Would it be possible to create an automation function that uses, for example, "Poll Now"? Or a kind of waiting for time before classifying it as "Down" Regards, Fernando Oliveira.
AWS Tags: offer reverse logic
Right now it is possible to exclude AWS resources based on specific tags. This is great! Would it be possible to offer the reverse logic as well: only include resources with a specific tag?
Feature Request for Email Alerting to Use User Schedule
Support, User defined alerting periods work for both SMS and phone call notifications but the email notifications don't. If an alert is triggered and a user is part of the alerting group and has email selected as a notification type, they will get alerted outside of the alerting period (despite what is selected for the user's alerting period). Can this be fixed so all notification types (SMS, Phone calls, Emails) - all obide by the user's designated alerting period? thanks Rob
ERROR RUM bdcs tem um erro de configuração. Verifique os detalhes de configuração. Site inacessível Ignorar
Fiz a implementação de um script RUM em um servidor e funcionava perfeitamente, porém ele fica dando essa mensagem agora o que pode ser feito para resolver esse problema?
Signals - 24 hour format to maintenance and incidents
Hi, At the moment Maintenance and Incidents are shown in 12 hour format. Please allow for 24 hour format both on webpage and in notifications. Regards Mattias
How to Turn off Redis Monitor
Hi I recently disabled Redis in one of our servers. The monitor on site24x7 shows that the server is down because Redis is no longer running. I tried removing Redis from the following location Admin --> Server Monitor --> configuration template but it still reports that it can't find redis. Is there anywhere else I need to check? Many thanks in advance.
RabbitMQ - Queue Monitoring
The current plugin for rabbitmq does not monitor each queue to allow thresholds at the queue level. Is there another plugging for rabbitmq that will do this.
Monitor group Performance report time attribute
Hi Team, While download website performance report for individual sites we can get trend report with unit of time like(raw,hour,day,week) but when try with download monitor groups performance report we are getting only average values. We need monitor groups performance report of website and web page speed data with unit of time (per hour,day,week).We requires custom period of last 3 days with unit of time as day. Thanks & Regards, Umamaheswari S
alert for Suspended Monitors
I need to get alert for a long time Suspended Monitors, as some times our users suspend monitors for a too long time like ( 13 hours ) I need to get alert for such cases
How 5G can pave the way for emerging technologies
From the discovery of fire to the development of the internet, society’s need to communicate and live as a social unit has inspired endless innovation. Soon we'll be witness to the pinnacle of wireless technology: fifth-generation wireless networks (5G). By allowing users to communicate and share data at breakneck speed, 5G could prove to be a paradigm shift in information consumption and sharing. 5G's impact will be felt in various industries, perhaps not from the get go, but gradually with time.
MSP end-customer Site24x7 app
Currently it's not supported and end-customer need this.
Receiving Continuous Notification
Hi Have more than 50 monitors in site 24x7 portal. and I am continuously receiving notifications in from site 24x7. now it is becoming annoying. Please help me how can I resolve this. I want email alerts not these notifications. Please find the screen shot for the same.
Mail Delivery On-Premise Poller
Is it possible to use Mail Delivery with an on-premise Poller?
[Website Monitor] The request requires user authentication.
We added a url without a user authentication to a website monitor: ourwebsite.azurewebsites.net/api/AvailabilityCheck?code=examplecode== ourwebsite = our subdomain on azurewebsites.net examplecode = unique ID for website we always get an error "the request requires user authentication". Why? Could be the "?code=" or the "==" at the end of the url be a problem to monitor this website? Please help.
How to generate alert from SNMP poll value
I would like to raise an alert based on the value returned by a SNMP poll of one or more OIDs of a network device. Also, potentially store those values for future performance reporting, if possible. I believe that none of the above features are available in site 24x7. Can someone offer any help please? Thanks, Ash
End to end email round trip monitoring
Hello Support, Can I have someone to explain the process of configuring site24x7 for email end to end round trip monitoring? Your feedback will be highly appreciated.
How to add more than two threshold values for eg CPU Utilization under the same threshold profile.
Need to add four threshold values under the same threshold profile for particular OS parameter like CPU utilization under two different notify as heads
Top 5 APM Trends to Watch Out for in 2020
From monolithic architecture to distributed systems and microservices, the art of application development has changed over the years, and the needs for monitoring those applications have evolved with it. Application performance monitoring (APM) solutions
Monitoring SQL SSL Certifications
Hey guys, Any way to monitor Microsoft SQL Server Certificates for expiration? I tried the cert monitor, but after trying every setting, still get a configuration error. Is this possible? They are internal CA certs, but we have a max on how long they can be issued for, and tons of dev, prod instances, littered everywhere. Would be great to monitor select ones. Would need expiration, not validity.
Are there any scripts to mimic If...Else Statement
Hi community Is there any way to mimic the If...Else Statement since the Web Transaction (Browser) Adv. Web Script doesn't support If...Else. For my test case is, if a modal appears, it will click the (X) button to close it. Else, it will ignore the modal and continue on with the next step.
Reporting Upgrades
SIte24x7 needs better reporting functionality. The base reports out of Site24x7 are limited. We should be able to generate a report for Availability (%up %down) down to the hour for a any day of the week.
How to use wait_for_element_visibility
The given examples show: Command: wait_for_element_visibility("identifier","identifier_value",timeout) Example: wait_for_element_visibility("id","country_code","40") So what do I put as "identifier"? I'm using attribute name - attribute value as the identifier - identifier_value and that doesn't seem to work.
How to stop alert storm
We are monitoring a number of services in each server which are related to antivirus, web protection and security. There are altogether 10 + services per server. The issue is whenever there is an update on AV signature or threat database etc, services stop and starts automatically and we do receive 20+ email alert per server - one for each service down and the other for each service up. We are monitoring 400+ servers. You can calculate the number of emails this is generating!! Is there a way to group
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