Common user management for all Site24x7 products
We want to thank you all for your active participation in helping us fine-tune our product to make your monitoring journey smoother. One such request from a customer who uses multiple products made us ponder and redesign a core feature: our User Management portal. We're happy to introduce centralized user management for Site24x7, CloudSpend, and StatusIQ in response to the request raised in this post. As you know, the Site24x7 platform offers three products, namely Site24x7 for monitoring, StatusIQ
OBJM_54538 - Unable to connect to the repository SQL Server
Hello, I have this issue informatica powercenter Microsft SQL Server Could not execute action... The Service Name_repository could not be enabled due to the following error: OBJM_54538 - Unable to connect to the repository Name_repository on database mailto:DESKTOP-4FVDDK@IPC. Do you help me please?
Error in WinHttpSendRequest 12002
Dear Team, The Agent automatically stops and also domain, IP and port has been whitelisted/open. Also no proxy has been placed in the environment. Kindly guide us for this issue Below given is the logs of Site24x7 Windows Monitoring : 2020/07/28 13:51:43:314 RotateLogger : LoggerMaxFiles 9 2020/07/28 13:51:43:314 RotateLogger : LoggerMaxSize 1000000 bytes . 2020/07/28 13:51:43:317 ServiceMain :: 13:51:43 Site24x7 Agent Service is started successfully2020/07/28 13:51:43:338 MonitoringEnabled :: TRUE
IT Automation - Windows Service Restart
Dears, I am trying to setup IT Automation for a Windows service restart. It successfully stops the service, but it wont start it. Do you have any suggestion? Best regards, Nikola
Monitor unmounted volumes
Is there a way to alert for volumes that are present on a Linux instance, but not used? As in: not mounted anywhere?
timeout value
Hi, From time to time, one of my Web monitors returns "Read time out." In the settings, I found only "Connection timeout" that is (as hint suggests) about the time required to establish a connection. In my case, I doubt this is about establishing a connection, but about a monitoring script takes some time to finish. What is the value for a "read timeout" and where it can be configured? Thank you.
BUG
Is this wrong..? Uh, oh BUG The Possible reasons could be: ???!inactive_user??? Contact admin for further details.
IT Automation - Windows Service restart
Dears, I am trying to setup IT Automation for a Windows service restart. It successfully stops the service, but it wont start it. Not sure why, but I cannot login or attach a file. The error is: Cannot start service on computer At line:1 char:1 +Restart-Service-Force "RaptorProgramOddsCacheService" +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ +CategoryInfo :OpenError:(System.ServiceProcess.ServiceController:ServiceController)[Restart-Service],ServiceCommandException +FullyQualifiedE Do you have any suggestion?
Feature Request for StatusIQ: Response Time by Local inside StatusPage
Inside the Monitor's Page, there's a chart called "Response Time by Local" (my interface is in Portuguese - Brazil, so maybe the name is different in your page), and this chart shows the response time by local, and i can un/check any local I want to show a more precise information. We would like to request a new feature (if possible), to put this chart inside the StatusPage.
Pid file not properly handled
When a server is shutdown or powered down, and the site24x7 daemon does not close properly it will fail to start because there is a pid file still hanging around. On boot site24x7 should handle cleaning up any pid files so it can start cleanly.
Back to work: IT monitoring best practices
Work remains work, regardless of the location. Working remotely has become the new normal, but some organizations have started to return to their office workspaces, albeit with a minimal workforce. Though going back to work may not be as difficult as adapting to remote work instantly, certain operational challenges are unavoidable; for example, monitoring workspace infrastructure is nothing new, but managing different locations simultaneously has yet to become customary. Back to the office Large
Free online training to help you learn more about Site24x7
Hi folks, Have you ever wanted to bump a monitor out of a maintenance window so that you can check its status? Are you familiar with the Snooze Maintenance feature in Site24x7? Head to Home > Schedule Maintenance and click the Monitors under Maintenance link. You can see the monitors that are currently under maintenance. When you select one of them, you'll be able to select the Snooze Maintenance option. Curious to learn more about similar features hiding in plain sight that you may have missed or
Feature Request: Netflow - Stacked Area Chart over time for Traffic Conversation/Application
Hello, we are very happy that you introduced the netflow feature in site24x7. It would be helpful for us if you can show a stacked area chart for selected time range for application/protocols traffic and conversation traffic. And is it also planned to show all network information in the native iOS/Android App? For servers it is already very useful. Our network guys would be very happy if they can see metrics and charts for network devices too. Thanks and regards, Torsten
Is it possible to monitor resource usage on Azure App Service Plan?
Part of our usage of Site 24x7 is to monitor the resources on our VMs (Memory, CPU and Disk Space). We have recently started using Azure App Services and would like to monitor the same resources as on the VMs, but on our App Service Plan. We installed the APM insight, but seems like these information are not part of it. Thanks, Marc
Exclude servers by host name
Hi, We recently enabled configuration rules to exclude disks. It's working really well and now we want to configure a rule to exclude servers whose hostname includes test or stg. But we couldn't find anything in the docs, nor in the configuration rules UI, on how to do it. Any suggestions or resources that I can refer to?
Webhook Integration - Trigger for servers in maintenance?
Hello, Using webhooks to trigger my web app to update its server status, currently it appears to only trigger when monitors are in "Critical" or "Trouble" states but not when they are in a "maintenance" state, is there no way of making this also trigger for that state? Cheers, Kris
Enable/Disable Site24x7 in .net core 2.2
I want to how can I enable disable the application inside my .net core application. Below is the response which I got from you technical team but it not working. Regarding the .NET Core agent, you can enable or disable the agent. By default, the agent will be in the enabled state. You can disable the agent using the below steps: Open the <ApplicationPublishPath>/apmapplication.conf (Note: This will be created on start monitoring the application. You can create this file even before starting the .NET
Automate server management with Site24x7-ServiceNow integration
We are glad to add to the existing Site24x7-ServiceNow ticketing integration with the Site24x7 App that will provide in-depth monitoring of servers and applications along with automation capabilities. This integration focuses on understanding the performance of servers and providing automatic fault resolution, thereby accelerating ticket resolution time. Why integrate with Site24x7? The time taken to execute corrective actions and decrease MTTR is paramount when handling 100's of servers and applications.
iframe not loading
Real simple request, I wanted the BBC News in an iframe on the dashboard...but I get a crashed error page and it simple says "bbc.co.uk refused to connect" I started off trying to get another page, it's a custom iframe I built, but have rolled back to simply getting the BBC News to appear...but with no luck! Any pointers? I mentioned the custom iframe so I can make any changes to the html of the iframe holder (wallboard.html) if needed. Thanks in advance.
how to monitor response code "forbidden"
I try to monitor a site that in case of failure responds with "forbidden" In my monitor I have "Accepted HTTP status codes" set to 200. Currently I expect the monitor to show me a failure, as the server answers with a 403 which is not 200... But instead I get no monitoring at all and the message "configuration error: this url is forbidden". How do I configure a monitor for such a forbidden message? Thanks, Tim
How to configure custom instrumentation for .net Core application to get traces for classes and methods
Hi, Right now I am getting traces but it doesn't have classes and methods which is got invoked. Can you help how can I get this. I have checked below doc for custom instrumentation. www.site24x7.com/help/apm/dotnet-agent/dotnet-agent-custom-instrumentation.html I didn't got anything from this doc.
Folder Monitoring : Count files
Hello, It would be great if in the "Checks" part of server monitor, if we could have a count file check. We used to have this functionnality in What's Up Gold and it miss us. In WUG we could set up something like that and it was great : We tried to use the directory size check to compensate for the lack of this functionnality in site24x7 but for some specific case it doesn't work.
Get Current Value of an attribute on a monitor through API?
Hello, So I'm creating a IT board which has a few graphs and other things, I managed to get the graph data over the last 24 hours pretty easily and plotted it. Beneath each graph I'm putting in the "Current Value" which at the moment is just the latest entry in the graph data (Graph Data's unit of time is Raw) so its not actually the current value. Been looking through the API documentation but can't seem to find anyway of getting the current value on a monitors attributes. As an example, one of
APM Feature Request: Java Metric for Connector Threads in use
Hello, thanks again for the new metric of blocking threads in java apm. Further helpful metrics for us are current and busy thread counts for http and ajp connectors if available. We using the apm in our tomcat installations and this metrics can be very helpful in analysis. Thanks and regards, Torsten
Web Transaction (Browser) - Dynamic LInks
How to do I address dynamic links when using the Web Transaction Monitor. For example, in the step below, the XXXXX represents dynamic content. begin_step("Step - 1 : click A", "site.com/cartpreview#cart_item_remove_XXXXX") click_element_by_linktext("Remove", "", "#SEP#linkText=Remove#SEP#css=a.secondary_link#SEP#css=.table__label__note > .secondary_link#SEP#xpath=//a[contains(text(),'Remove')]#XPATH#//div[@id='barba-wrapper']/div/main/div[2]/div/div/table/tbody/tr/td[3]/div/a#XPATH#//a[contains(@href,
Scheduling Anomaly report
Hi Team, Currently we don't have option to get Anomaly report under (Admin->scheduled report). Every time we have to download manually, If we scheduled report at particular timings will be useful for our analyze. Thanks & Regards, Umamaheswari
Three ways to debug IIS web server failures using logs
Unresponsive and slow pages are both terrible for any website. Even with the best user interface (UI), unresponsive and slow pages negatively affect the customer experience and the brand's reputation. Research from the Nielsen Norman Group has determined
[Service Update] Planned maintenance of our EU data center: 27 September, 2020, 3:30am to 6:30am CEST
Dear customers, As part of regular maintenance at our Europe data center, we will be switching our apps from our primary data center in Amsterdam, the Netherlands to our secondary (disaster recovery) data center in Dublin, Ireland on Sunday, 27 September, 2020 from 3:30am to 6:30am CEST (1:30am to 4:30am GMT). We'll switch back to our primary data center in Amsterdam on 4 October, 2020. We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during
[Service Update] Planned maintenance of our AU data center: 27 September, 2020, 8:30pm to 11:30pm AEST
Dear customers, As part of regular maintenance at our Australia data center, we will be switching our apps from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne 27 September, 2020 from 8:30pm to 11:30pm AEST (10:30am to 01:30pm GMT). We'll switch back to our primary data center in Sydney on 4 October, 2020. We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance period. We will
Poller Status displayed on Dashboard screens
I would like the ability to show the status of the Site24x7 Poller (On Premise and Mobile) Mobile poller (deployed to android device) does not appear to have a monitoring agent therefore doesnt get displayed on any dashboard/monitor screen. If the Mobile poller goes off line you will recieve a notification (if configured) but it does not display The information i would like to see is the same as you see when clicking Admin, Mobile Poller or Admin, On-Premise poller. We have found that a poller may
[Updated] Terminating support for earlier TLS versions by September 30, 2020
Greetings, Site24x7 is ending support for earlier Transport Layer Security (TLS) versions 1.0 and 1.1 due to security reasons. What is TLS? TLS is a secure way of client-server data communication. The TLS protocol protects the confidentiality and integrity of the information passed between two systems. Since the earlier versions of TLS - TLS 1.0 and 1.1, pose security issues, we are completely migrating to TLS 1.2 How are you affected? If your browsers, application programming environments, and Site24x7
Viewing Alert logs overspecified time period
We would like to generate a report that shows the number of voice messages that have been generated over a time period e.g. 1 month The only place i can see this is visable to from the following screen www.site24x7.eu/app/client#/home/operations/alert-logs This will only display a days worth of alert data. Would it be possible to show alerts over a data range. This would be extremely useful to identify how many out of hours call outs have been generated over the course of a month.
Historical Alarm report
Currently we don't have option to generate report of historical alarms generated for proactive problem management purpose. What we have is alert logs that sends email to specific users and there is a limit of 500 email per day and may not generate email beyond that. We need a report that should have the columns like Monitor Name, Host, Severity, DateTime, Monitor Type, Alert Msg, Technician, Reason etc. This is a critical business requirement. Thanks, Binoy Das TCS [email removed by community admin]
Testing alerts
Is there a way on your system to trigger a test alert? I just set up some new features on my phone and I want to see how it reacts to notifications from Site24x7.
AWS: How did we monitor the cloud in 2019?
We had a busy 2019 with a substantial number of Amazon Web Service (AWS) integrations into Site24x7, each providing a seamless monitoring experience for our customers. The increasing number of paid AWS monitors is proof that we enhanced the monitoring expectations in 2019. In case you missed any updates about the AWS monitoring platform, here's a year-end review: CloudSpend Adding another feather to our cap is the release of CloudSpend, a cloud cost management solution that helps you track cloud
Custom email when Alarm is assigned to a Technician
Is there a way to customize the email notification when an Alarm is assigned to a Technician? Basically trying to avoid the notification going to the same DL and to the same mailbox folder which could have hundreds of alerts, with a risk of Technician missing the Alarm assignment.
Would you able to add storage plugins ?
Could you please add netapp plugin integration?
Bad security advise in your documentation.
Hi, I am new to Site24x7 and was configuring your database monitoring plugins for the first time. You documentation gives a really bad advise to the users and I think you should review and update it. So far I looked at Postgres and MySQL plugins. In the documentation you give the steps for creation of a monitoring user in the databases and in them you specify superuser permissions for Postgres role and root for MySQL user. It is common knowledge that one of the basic rules of security is "minimum
Limit monitoring/alert by time of day
We currently monitor one website service. Due to website function, service has an important reduction in performance every night, for communication factors. That is a controlled circumstance, and means no issues in the offered service (website is intended for daily, country labour time usage, and have no night accesses). It means that actually we receive down service alerts almost every night. Alerts we do not need. But we do not want to increase threshold or timeout times because during day service
Monitoring Canary Files
Has anyone been able to monitor canary files and automate server disconnect and shutdown in case of a change? I would like to have a monitor running to check a files contents every minute or 30 seconds and if the file can not be accessed or the content of the file has changes (i.e. ransomware) run an automation to disconnect the network ports and shut the server down. I have been trying to use the resource check for this, which is able to monitor the file. However, its tied to a full server. The
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