Add custom header to OAuth Provider configuration
I would like to use custom headers (X-ApplicationKey) in the OAuth Provider configuration. Currently the available options look like this. But I need to add custom headers. "Authenticated request method" needs an option to add more (custom) headers (where Reset is written now).
KVM virtualization monitoring
Please add monitoring of KVM/QEMU enabled Linux hosts. This feature already exists in Applications Manager but no in Site2x7 - www.manageengine.com/products/applications_manager/kvm-monitoring.html
Add note to a monitor object
I'm offering a feature request to add a text box for notes in every monitoring service. This will allow us to enter some details about the monitor or set a URL for a KB article that explains the problem and its resolution. Thank you.
Revisiting 2020, the year of the new normal
Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused. As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operated uninterrupted and our customer support kept churning out replies to customers’ questions. It was business as usual for us. When tough times strike, it's important that we’re there
AppLogs: New Log Type Request
Dear community members, If you wish to collect logs from any new sources other than those that are natively supported in our log management solution, please post it here. We will try to support it based on the demand. Regards, Magesh Rajan
Container Monitoring: Alert threshold for RAM utilization as a percentage rather than a value in MB
Currently, there is no option to configure alert thresholds for containers for RAM utilization as a percentage rather than a value in MB. Applications have varying needs, applications running as containers will have varying RAM limits placed on them. It would be ideal to be able to alert on RAM utilization in containers as a percentage as shown in the Mem% output of the "docker stats" command.
New location in Poland
Hi, Could it be possible to add a new monitoring location in Poland? Warsaw is buggy and it's not working correctly.
Monitor for number of files in the directory
We have a load of print servers in our estate, which sometimes error with a load of jobs stuck in the queues. There's very little to monitor for this error, until users call saying they can't print! A check for a threshold breach of number of files in a specific dir would be really useful for this, and probably a bunch of other uses too.
[Service Update] Planned maintenance of our US data center: December 26, 2020 to January 3, 2021
Dear customers, As part of regular maintenance at our USA data center, we will be switching our apps from our primary data center in Seattle to our secondary (disaster recovery) data center in Dallas on December 26, 2020 from 18:30 to 21:30 PST (Sunday, Dec. 27, 2020 between 2:30 and 5:30 UTC). We'll switch back to our primary data center in Seattle on January 2, 2021 between 18:30 and 21:30 PST (Sunday, Jan. 3, 2021 between 2:30 and 5:30 UTC). We do not expect any major interruption, and you should
VoIP during remote work, and meeting its QoS challenges
Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all
Monitor DHCP server
Is there a way to monitor DHCP server in site 24x7 (e.g. service, number of scopes, the scopes utilisation for each scope and alerting based on utilisation etc)? Thanks, Ash
Brand reputation reports api
Hye, can i know where to get brand reputation report api?
Monitor Last Modified Time
Would be great to have the user who did the last modification on the monitor on the Inventory Tab
Shared/Permalink with Flexible dates/timing
Today when you create a permalink for a report, you need to specify the time period the reporting period, however our business users would like the ability to from the one page see multiple view of the data (same as you can do if you log in and view the availability summary page, the top has a bar where you can select your timeframe). This would allow us to expose a more generic report they can use to get multiple views, without having to train them and get them credentials to go into the site24x7
SSO for Customers who use white-labelled portal
We really need to be able to offer Single Sign On to our Customers who access Site24x7 through the white-labelled portal. SSO is fast becoming a default option that customers expect on Managed Services and without it we offer a less secure service. Thanks!
"This url is forbidden" error message when creating REST API Monitor
Hi, I'm in the process of setting up a REST API monitor as described on the page www.site24x7.com/help/admin/adding-a-monitor/rest-api-monitor.html. Our API uses OAuth so I also configured an OAuth provider and selected the provider in the dropdown list next to 'Provider Name'. When checking the OAuth provider I do see an access taken and a refresh token. However, when I save the monitor itself it keep on getting the error "This url is forbidden". I found a similar post in the Community on this (www.site24x7.com/community/monitoring-rest-api-with-bearer-token)
IT Automation Logs and Audit Logs
We need better way to search into IT Automation Logs , Audit Log, etc we need to make searches by device name, and be able to export the log. we need as well to schedule a report of the IT Automation Logs.
Adding automation template
Hi there, I am trying to add automation template to site24x7 for rebook type of automation. The host is not in the list, even I could see the host under the server section. Any insight on how to add to the hosts for reboot action execution is appreciated. Thanks, Biruk
Status Page Announcements to be posted on the RSS feed.
Would it be possible to have the text from announcements on a public status page to be added as an RSS update? This would make it really easy for users to be kept up to date on service issues and maintenance (Even if it were email related) At the moment, when making an announcement it does not update the feed. Thanks in advance, RjH
Notification in Teams Integration lacks information
Hi, We use the mobile version of Teams on our support phone. The Teams Integration for Site24x7 doesn't show any information when a "PROBLEM" or "DOWN"-notification for a server monitor is triggered. We can see a message, but the message doesn't show any content. Website monitoring does show message content. This happens on IPhone and Android. Recovery messages do show content, but waiting for those is not an option. This forces us to login to the site to view the server status. Is this a known issue?
Export Monitors/Child Monitors
We need an option to Export Monitors and Child Monitors that's include Processes, Services, Plugins, Checks, Applogs, Syslogs .
Web Transaction Availability Thresholds not reflected in Reports
We have noticed that the availability reports for web tests (transactions) polled from multiple geographical polling locations dont follow the settings in the Thresholds profile. e.g. Threshold profile is set to report as down when 3 locations report as down. Observed behavior Availability reports show that the service was down on one poller (not three) This reports as an outage e.g. Madrid - UP Paris - UP Manchester - Down Berlin - UP In this instance Availability Report will report an Outage. The
Manage Maintenance Windows
Hello, Are there any solutions for the following problem? After scheduling a maintenance window in site24x7 I would like to be able to catch in my portal the create and edits of that scheduled maintenance..so for example if i schedule for 1h and figure out I need more time, to be able to extend the maintenance and show that in my portal. Are there any webhooks I can configure or .. ? Thanks, Ana
Executive Summary SLA Report Concern
Hi Support, When we setup the the SLA Report and configure the custom Benchmark Response Time the same get updated in the view but when the same reports is published it again show only the default Benchmark Value. It is not picking the custom value. This is impacting our report sharing with the end client. Can we get some help on the same. I would like to see the custom value in the published report and not the default Benchmark Value. Find attached the evidence of the same. Thanks, Munish
DHCP Scope Monitoring
Would like a monitor that can monitor if specific DHCP scopes are becoming full e.g. less than 10% free Solarwinds could achieve this by the following method thwack.solarwinds.com/t5/SAM-Documents/How-To-Monitor-Split-Scope-DHCP-Pool/ta-p/512066
Microsoft Teams Connector Integration to link to User Alert Group
Site24x7 integration already allows different teams to be alerted to different issues through a combination of User Alert Groups and associated Attribute Alert Groups. The Microsoft Teams Connector integration however is to Site24x7 as a whole. This means that all alerts are sent to the connected Teams channel. It would provide significant benefit if the connector was linked to a User Alert Group so that different teams can be alerted to different issues as they can via email. You can configure the
Specific Docker container Monitoring & -ignore- the rest
Hello, As described here: support.site24x7.com/portal/ticket/573742 Request for an enhancement to the Docker Monitor (application discovery) to be able to specify which containers should be monitored / reported on if down and all others to be auto-ignored! Regards, Sean brown
Alerting on Database Metrics
Hi there, I'd like to make a feature request. I was thinking it would be good if we can configure thresholds for alerting on database metrics. The transaction time would be the one of primary interest as it can give a indication of a wide range of underlying issues (deadlocks, hardware constraints etc.). Other alerts can then help to pinpoint the issue. Thanks as always, Anderson
Report showing cloud instances that don't have server agent deployed
There does not appear to get a report of EC2 instances within AWS for instance that do not have the server agent installed. For users that have multiple cloud accounts configured, you have to click into each account and into the appropriate compute instance tab to look down the list for the agent icon. A report that shows instances per account that don't have the agent installed would be very useful.
Allow Operators to Suspend/Resume Monitoring
Operators have the ability to create scheduled maintenance but that must have a defined end date. We would like Operators to be able to suspend and resume monitoring where a monitor will be offline for an unknown period.
Resource check
Hi, I've setup a resource check to monitor a text value of "RESET" in a .txt file. If the text exists the agent goes into trouble as expected. Why then does the trouble alert disappear a minute later obviously when the agent polls again. The text still exists and I don't want the alert to disappear until the text is gone. The text is removed by a scheduled task. Thanks Simon
Scheduled Automation
Hi, anyone tell me why a scheduled IT Automation only runs on one of the machines selected in the IT Automation? I select 5 machines and each time it just runs on one. I figured it would run on all of them? Thanks
Ability to suppress specific maintenance tasks from pushing to StatusIQ
We'd like a way to prevent a specific daily recurring maintenance task from pushing to our StatusIQ page, while still allowing other maintenance tasks to be pushed and displayed? We have a nightly maintenance task that we'd like to prevent being displayed for end users, while still allowing other events to be displayed.
Add ability to sort Feature Request requests by date, number of likes.
Hi, I'd like to be able to look through the current feature request requests to upvote features that already have been requested. Unless I am missing something, it looks like it's just a flat list of requests sorted by last updated. If I could sort by date created, or number of likes, I'd take some time and review the request to give my vote towards features I want, or didn't even know I was missing. Thanks! Steven
if the test fails to open the URL
is it possible setup in site24x7 when monitoring is "down" open external URL ?
Log and monitor HTTP
Are there any web monitors that can log a value and alert if it's high? So we have a web page that checks a background task and outputs XML of how long the background task is taking. We want it to alert above a certain value. Ideally get a history of the values returned saved also.
Block Pop Up in Web Transaction Monitor
Hi. A customer is using Site24x7 for monitoring his websites. They are having some issues because they, as a retail company, often shows pop ups to their customer in the webpage offering different products. The issue here is when they add a new campaign, the monitor is marked as critical because a new element is being showed in the webpage so they have to re-record again, then, when they delete the campaing, the monitor is marked again in critical becuase the element is not found. It could be great
Server Monitor Agent for AIX
We need Server Monitor Agent for AIX
Data Collection In Monitors
If data collection (CPU, Memory utilization etc.,) is not happening in any server monitors then instead of checking every server manually, Is there any feature that we can get to know immediately that data is not collecting in that particular monitor ?
On-Premise Poller Monitor - test last polled status
We have noticed that a number of tests on our on premise pollers have not polled for a very long time. Issue was not obvious. Only discovered when a critical application failed that wasn't identified in Site24x7 When you go to Admin, On-Premise Poller and then the respective poller, the list of tests all show green status (suggesting all is ok) The last polled time only specifies a time and not the date. Would it be possible to a) provide a status that indicates if a test has not been run for say
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