I'm getting a DNS configuration error
Hello. I'm getting a DNS configuration error, "It is a lookup type that is not available." how does this affect the web site? The engineer in charge does not investigate and I am in trouble. I have tried benchmarking (Apache Bench). Request per second processing is extremely slow (60req/sec). Is it related to DNS settings? Thanks for your help.
Associate VMs with Host Servers Feature Request
It'd be great to have a feature where each virtual server shows the associated host server it belongs to. Running a Powershell script such as, Get-ItemProperty -Path "HKLM:\Software\Microsoft\Virtual Machine\Guest\Parameters" -Name "HostName" can achieve those results but it would be very convenient to have that information in the summary page or another tab on each server.
Load balancer monitoring - improvements needed
We use F5 load balancer for delivering our apps across multiple data centres. There is an option to monitor load balancer in site24x7. However, its very limited. Only offers monitoring interfaces, bandwidth and standard performance counters such as CPU memory etc., but misses the key point why an organisation uses load balancer (is to deliver apps). You cannot treat load balalncers like a router. The primary function of the load balancer is to publish web apps via LTM/GTM functionality and at a more
How to get the very monitor's performance report with all its locations through api service?
Hello, I am now able to get the specific monitor's performance report through api service with $ curl "www.site24x7.com/api/reports/performance/113770000021171001?unit_of_time=5&locations=113770000000073133&period=8" \
-X GET \
-H "Accept: application/json; version=2.0" \
-H "Authorization: Zoho-oauthtoken 1000.41d9f2cfbd1b7a8f9e314b7aff7ab2d1.8fcc9810810a216793f385b9dd6e125f" reference from here-> www.site24x7.com/help/api/#performance-reports However, the above method can only get the
Implement Page speed insight metrics or Page Load Time Summary for web transaction monitoring
In-order to view the performance of a web page we can capture it using web page speed (browser) monitor. This has a limitation where we cannot use it for multi step process or for a particular user flow to get the overall page speed insight.Can you please include the page insight/Page Load Time Summary details to the web transaction [browser] monitoring where we have multiple steps and replicate user action so that with this additional feature we would be able to get the website performance of all
Feature Request - Disk Queue Length
I would like to be able to see the disk Queue length the same way i currently see the disk I/O. And i would also love to see the options to set alarms based on I/O and Queue length. These counters are really good to predict performance degradation based on Hardware/storage issues, specially on shared virtual environments.
Introducing AWS Lambda Extension integration
Greetings, We are happy to introduce the AWS Lambda Extensions integration with Site24x7. This integration helps you achieve deep insights into the Lambda function ecosystem by analyzing log information. You can directly plug the AWS Lambda extension in to Site24x7 without any complex configuration or installation. The logs are obtained directly from Lambda functions rather than CloudWatch logs and are then pushed into Site24x7 AppLogs for further diagnosis. How it works The Lambda extension runs
DNS monitoring of a-record
Hi, Is your tool able to check that a specific bare domain only contain one a-record and not multiple, and that the a-record returns a specific IP? One of our clients DNS provider continue to have some issues and we want to monitor this in an automated way. One of the issues is that the bare domain some times has multiple a-records where only one of them is valid. We want to monitor that it only contain one a-record and which IP it contains. Thanks in advance. Best regards, Jens Beltofte
Sites Down" False Alerts"
we're receiving many times ( down alerts ) for our sites. when were browsing the sites they're up and accessible without issues. The Alerts still showing sites are down on multiple locations. what's the best practice for sites configurations. i'm using similar to the following: * Check Frequency= 5min *Case sensitive = No * Http Response Header Severity = Trouble * Threshold Type= Static Threshold * Response time threshold for primary monitoring location = 5 Value poll * Number of locations to report
Prompt for Comment when Suspending a Monitor
Would be helpful to have a prompt for comment when suspending a monitor with the date and person who suspended.
[New Feature] StatsD Metrics Monitoring
We are happy to introduce the metrics aggregation service from Site24x7! The Site24x7-StatsD integration will collect metrics from your custom applications through the StatsD protocol. You can monitor, compare, and visualize metrics across different dimensions and applications, from a single console. Highlights: The Site24x7 Linux Monitoring agent will monitor the metrics pushed through the StatsD protocol. Supported performance metric types: Timer, counter, gauge, and set. Tag metrics and filter
nginx Logs sourced from Container Logs
Hi, We use an nginx container as the API gateway to our infrastructure. We currently parse the Docker container logs as described www.site24x7.com/help/log-management/docker-container-logs.html. How do we then parse these log outputs to extract the nginx access logs? e.g., instead of pointing at /var/log/nginx/access.log we want to point out the container logs for a given container.
Migrating to OAuth 2.0 for Authenticating the Site24x7 REST APIs
Site24x7 offers a comprehensive set of documented REST APIs for your monitoring and reporting needs. To provide a more secured access to your resources, we are migrating to OAuth 2.0 protocol from authtokens for authorizing the APIs. Why move to OAuth 2.0? Access restrictions can be placed. You can decide the kind of access third party apps/scripts require for its functioning. APIs can be segregated based on scopes. You can select the scopes based on your usage/requirement, and not all the APIs need
How to trigger automation based on multiple conditions?
I set up a server monitor to trigger IT Automation (server reboot via an external API) when it reaches 90% CPU usage 5 times. This worked OK until today when a server locked up so quickly it never got to 5 tries and site24x7 lost communication with my server monitor. I don't want to lower the threshold (e.g. 2 times), because this could cause false alarms. If set too low, the server might be rebooted just because we had a temporary load spike. I also don't want to trigger on a simple "lost communication
No Data in Site 24x7 after installing PHP - APM agent
I don't see any data in Site 24x7 after installing the PHP agent. I have followed all the steps mentioned here: www.site24x7.com/help/apm/php-agent/install-php-agent.html Still can't see Site 24x7 displaying any data for my web server. Any advise would be really helpful. Thank you!
[API] set alarm
Hello, I'm trying to set an alarm ( monitor down ) with api , but i'm not sur if it's possible. I can able to create outage but no alarm , it's possible to set an alarm or a monitor down ? and how ? Sorry , i'm new new with site24x7 .. Michael
Web defacement monitoring for web site with login page
We would like to have a feature that can monitor the web page after login. For example, For drive.google.com/drive/my-drive%2C we can now only monitor the Google login page but not the actual page of a google drive folder. I know there is a Web Transaction function that can monitor availability for pages with login, but it does not provide web defacement monitoring. Can Site 24x7 build a web defacement function on top of Web Transaction? Thank you!
RabbitMQ single queue message totals
Is it possible to set alerts for when singular queues exceed set message thresholds? So far I only see the option to set alert options for the total amount of messages in all queues.
Monitor Kubernetes with Site24x7
Greetings, We are excited to release monitoring support for Kubernetes clusters. Before getting into the specifics of the monitoring features, let's read on to know why it's important to monitor Kubernetes. Why monitor Kubernetes? Kubernetes simplifies
Monitoring of String Attributes in APM Insight
Currently it is only possible to monitor Integer and Float JMX Attributes with APM Insight. It would be helpful if String Attributes could be monitored and raise alarms as well.
Authenticated URL
We recently began using a product that redirects an unauthenticated user from the target URL to a login page and then back to the website. My uptime monitor has basically been monitoring the availablilty of this login page. Is there a way to pass login credentials to the login page with the uptime monitors? I was not able to see anything in the setup page.
Textual Attributes Length in custom plugin
Hi what is the maximal length for Textual Attribute in custom plugin. thanks
Unable to succesfully add GCP monitor. No discovery happens (or hardly any)
I'm trying to add a GCP monitor, but it is 'discovering' for hours. ("Your GCP resources are being discovered, this may take a while." keeps being displayed). In 2nd browser window I can see that it has disovered a Kubernetes cluster, but that's all. No VM Instances/disks/storage/etc. And the only information it gathered from the GKE cluster is the configuration details. All other information (CPU usage/disk etc is empty). Also no information on what is running within the cluster. I've also tried
Drag & Drop of multiple monitors in infrastructure maps dashboards
Hello, in large environments with lots of monitors it would be very helpful if it is possible to select multiple monitor objects to move them on the dashboard to another location on the map. Currently each object has to be select. Also an automatic allignment of objects would be very nice. And simple graphic drawing like lines or rectangles instead of needing a background image. Thanks and regards, Torsten
How to get site24x7 web page speed browser's log report through API service
I am wondering does site24x7 enable us to get web page speed browser's log report (csv file) through API service? Now, I am able to use site24x7 API to get web page speed browser json file. But this is not what I need by far. I need to get the further log report of the web page speed browser. To retrieve monitor, I reference this site. www.site24x7.com/help/api/#retrieve-monitor But I did not see how to retrieve the log report csv file through site24x7 api further here. www.site24x7.com/help/api/#web-page-speed-browser
[New Feature] Windows Updates Monitoring
Greetings, We are happy to announce the support for monitoring Windows updates to ensure optimal performance of your Windows servers. Once the Windows server monitoring agent is installed, the Windows updates will be auto-discovered and added as a monitor in Site24x7. Supported from Windows agent version 19.7.8 and above. Highlights: Get a quick snapshot of all your updates - Critical, Pending, and Security updates. Know the updates to be installed in your servers with their respective categories
Custom Log Format
Hey guys, Trying to format a custom log source from file. It is failed to get picked up by the sample logs, and fails due to inability to find the date. I am looking for the time field that I have highlighted, but all my attempts to create the custom field are note recognized. How might I format this? id=DEVICEREMOVED sn=SERIALREMOVED time="2021-04-21 20:05:05" fw=192.168.0.119 pri=1 c=0 m=1154 msg="Application Control Detection Alert: PROTOCOLS SSH Protocol -- Client Request Outbound" sid=10097
Adding snmp monitoring for Dell Equalogic PS 4100
Hi, I've added a Dell Equalogic PS4100 to my list of monitored devices. It has been setup as a network snmp monitored device via a Poller. It finds basic snmp info such as sysuptime, network interfaces and ip routing discards, but I'd like to monitor disk usage as well. However none of the performance monitors that I added, get shown in the performance counters screen. I'd like to avoid having to create custom performance counters, since I can see they're avaible from the counters overview (see attached
Analyze root cause of a downtime with Site24x7 RCA report
Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues. Root Cause Analysis; what makes it different? RCA is different from a conventional downtime alert. Conventional downtime alerts contain details like start time of the instance and Traceroute if available, which is sufficient for you
Linux Software RAID / mdadm
Hi there, We are in consideration of using your platform to manage and monitor our infrastructure as a hosting provider, however we noticed today there’s no RAID monitoring for mdadm on Linux machines. Can you please add support for this? Dennis, Brixly
Disable Command Line from the server agent
The need to disable the system command line functionality on the agent is critical. While this can be turned "off" and "on" on the account level, the functionality still exists so that if someone did take over an account they could take over multiple servers. This is critical for security. We need to have an option on the server agent that prevents the CLI no matter what setting is on the account.
Manage your logs effectively with Site24x7 AppLogs
The wait is over — our log management solution is now ready to monitor and manage logs across servers and applications. Site24x7 AppLogs, developed with you in mind, can be scaled to handle terabytes of log data and it has been battle tested by handling
WMI issues on Windows Servers
Other than my organization (we do have a Site24x7 team looking at the problem) is anyone else who's using Site24x7 to monitor their servers experiencing WMI issues on every server? Not just physical servers, but VMs as well. We do have HP servers in place and we're seeing errors such as: Windows Management Instrumentation has stopped WMIPRVSE.EXE because a quota reached a warning value. Quota: PrivatePageCount Value: 6275072 Maximum value: 0 WMIPRVSE PID: 10468 Providers hosted in this process: C:\Windows\SysWOW64\wbem\WmiPerfInst.dll.
Blank page on login?
Is anyone else having trouble when logging into the main page? I wanted to try out this service, but every time I go to the login page and it redirects to "https://www.site24x7.com/login/success.jsp", I just get a blank page. It happens every time on every browser. What's causing it?
Adding Alert Contact
Possibility of sending alarms by email to email accounts that do not require registration within Site24x7, similar to how Applications Manager handles it.
Missing Site24x7 Microsoft Teams Connector
Hello, I am having trouble adding the Site24x7 Connector to a dedicated Teams Channel. I can add the Site24x7 Dashboard to as a pinned Tab, but dont seem to be able to add the connector portion. I have already enabled all third party apps from our Teams App policies, anything else I may be missing?
How to be alerted via different medium
Hi, I'd like to know if I can be alerted via different medium in case of false alarm. i.e. for the 1st error, I'd like to be notified via email, and if it failed in the 2nd test (or not back up in 10 minutes), I'd like to be notified via SMS. I saw similar responses but seems not the same scenario: Delay would delay all alerts, I'll miss the 1st error www.site24x7.com/community/tip-60-how-to-use-notification-delays-to-your-advantage Escalation goes to different users, not the same use www.site24x7.com/community/alert-escalation-need-option-for-alert-medium-to-notify
New esxi host auto detected but inventory not updating
I have added a new esxi host which site 24x7 detected automatically and shows as 100% available. However none of the details are populated, every field says no data available (CPU, Memory, Disk usage, Associated VMs, Associated Datastores, Network and ESX Details are all empty). Furthermore all the VMs running on that host show as normal in site 24x7 but the "associated esxi host" field shows the IP address of the host rather than the host name and has a not monitored link beneath the IP address.
Monitoring Host's Syslog from Docker Agent
Hi, we're using the Docker Site24x7 agent to monitor our hosts. Host stats, and Docker containers all monitor as expected, but I can't make pick up the host log files. It currently reports "The last we received logs for this log type was Apr 7, 08:16:13:393 (1 Hrs 44 Mins ago)." I followed the pattern of mapping /var/log -> /host/var/log I also tried adding /host/var/log/* to the Syslog Log type I've not managed to find any documentation regarding this, apart from www.site24x7.com/help/log-management/sys-logs.html
Adding SSL on Monitoring
Hello i was wondering how will i add a SSL monitoring if the domain goes like this *.yoursdomain.com. I tried to added it and getting configuration error. Any suggestion and inputs is welcome. TIA!
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