[website monitoring] London location is down
Hi, Today we received an alert that our site is not reachable from London location: In that time we checked availability from London using a 3d party VPN and our site worked fine. Please check and clarify, why your monitoring alerted? Regards.
File upload in web transaction
Currently there is no way to test a file upload (POST) in the web monitoring tools. Is this in development or are there other ways to do this.
Poller site24x7 jvm configuration on Linux
Hi Team, I need to have the JVM Configuration poller site24x7. I need to understand how many memory i have to set in my JVM configuration per quantity of networks monitors and the rest of the monitors. I didn't found any official documentation. I apreciate your feedback. Thanks
Automat action from Poller
Hi, I want to know if I am able to setup some automat action for a poller. There is an option from site24x7 server, "IT automation template", can we setup a same thing to a poller? Like whenever a monitoring down, we can ask a poller to invoke a API request, or run some command from where the poller is installed? Thanks, Qi
Introducing new ways to share and customize your status pages with StatusIQ
As promised in the 2021 roadmap, StatusIQ will now have the option to customize colors in public status page, support for status widgets and email delivery confirmation. Read on for more details. Pin status widgets on your website for around-the-clock
"x is trouble" alert in Mobile App (Typo/Wording)
I'm not sure if this has been reported, but for over a year now I've noticed that for alerts that I receive by email that say "x is in trouble" on the mobile app the wording is incorrect and says "x is trouble" (at least for the iOS app) and I don't believe a correction has been made yet for this issue although I feel that I reported it somewhere before last year, but maybe this will be a better place to report the issue.
Please add the "mute alarms" option in the native app
Hello, in the Web GUI it is possible to mute alarms in the alarms overview (top right corner). This feature should be also available in the native app (we use the iOS App). This would be very helpful for our On-Call duty when they know that an alarm can't be solved during the next hours. Thanks, Torsten
How to get SSL/TLS monitor's ranking and trust, blacklist check through API?
Hello Dear Site24x7 team, I try to get the summary data (ranking, trust check, blacklist check, expiry day) of SSL/TLS monitor data through Site24x7 API, However, I only find FQDN report API can get the expiry day of SSL/TLS monitor www.site24x7.com/help/api/#fqdn-report I checked almost every site24x7 api documents but didn't find where can I get the "ranking", "trust check", "blacklist check" data in SSL/TLS through API Any idea is a great help, thanks a lot!
Monitoring and alerting of Defunct processes under Linux
Hello, would be helpful if site24x7 OS agent for linux can also alert defunct processes (with threshold) and can show the metric in a widget with their process names. Thanks and regards, Torsten
More sophisticated roles/permission concept
We have multiple use-cases with the requirement of a more customizable role/permission-configuration: 1) We provide trainings for new employees that include site24x7. The trainees should be able to create their own monitors/ alerts but they should not be able to delete monitors/ alerts for our production systems. A second site24x7-account would be an option but this won't work either, because a user/ email can only belong to one account. 2) We have several application-owners that create their own
Additional User Role Options
Hello, Would it be possible to add the ability to give the Admin User Role but only to specific Monitor Groups. We have multiple teams using the console but would like the ability effectively split it so members of one team cannot see/edit other teams monitors. We currently have given the operator role but that does not let them edit/assign thresholds etc. Alternatively if we could create a custom role and set specific permission levels that would also work.
Enhanced permissions for Operator role for specific monitor group
I need to give one or two of my operators the right to creation/modification/delete monitors in a specific monitor group, unfortunately this is currently not possible. Currently the only possibility is to make them admin. If doing I'm exposing them to all monitor groups and the full Site24x7 configurations... Could you create a "Super Operator" role or enhance the operator role with the possibility to grant creation/modification/deletion rights of monitors within a selected monitor group? Thank you
Admin Role for specific Monitor Group
Hi Team, I do not see any options for Admin Role to Specific Monitor Group. There should be option to have a Group Admin Role to help organization control the respective monitor inventory. Ex- There is a network group and Server Group in a org, There should be option to have a Admin for Network and Server respectively.
Server 2008 - TLS Connectivity Issue
Hello - Over the last week or so, I've noticed that a number of my Windows 2008 servers have started displaying alarms for "could not establish communication with the Server". In every case so far, the fix has been to apply the reg key for setting the default secure protocol as outlined in this article: support.site24x7.com/portal/en/kb/articles/how-to-check-if-tls-1-2-is-enabled Looking at the agent logs on a couple of the servers, this seems to have started around the 6th or 7th of July. The logs
Adding a comment field for a monitor
Is it possible to have a comment field when configuring a monitor?
Monitoring Office365 Mailbox
Hello, Is it possible to monitor any specific mailbox/mail address like total mail pending,mail age and total size in office365?
[New Feature] Monitoring VMware Snapshots
Greetings, Glad to announce the release of VMware Snapshot Monitoring! Why monitor snapshots? Though snapshots preserve the state of a virtual machine (VM), an increase in the number of snapshots can cause resource contention in datastores and negatively impact performance of the associated VMs. Monitoring the size and age of snapshots in a datastore can help prevent performance degradation both at the datastore and VM levels. Site24x7 VMware Snapshot Monitoring: Add the snapshots associated with
List of Feature Requests for StatusIQ / Statuspages
We think StatusIQ is really good! In conjunction with Site24x7 a perfect solution. If we want to change from our previous Statuspage solution to StatusIQ, then we need some more features at StatusIQ. It would be great if these things on the following list get on the roadmap. GUI: Responsive Design or native App For On-Call Duty – when you're on the road - the current GUI would be easier to use if a native App for iOS/Android exists or if the GUI is optimized for mobile devices. Events: Incident and
Dependent on monitor
Hello, I don't get the dependency working as it should. We have for example a monitor for our internet-line, and we have a monitor for the switch. I want to make the switch-monitor dependent of the internet-line-monitor, so i fill in the field 'dependent on monitor' in the switch-monitor, pointing to the internet-line-monitor. When the internet line goes down, i only expect an alert for that line then. But i still get both alerts, for the line and for the switch. How can i prevent getting the alerts
[New Feature] VMware Virtual Desktop Infrastructure (VDI) Monitoring
We are happy to introduce monitoring of VMware Horizon from Site24x7! Monitor the health and performance of virtual desktops and desktop pools along with the end-user experience - from a single console. Why monitor VMware Horizon? Constant monitoring is essential to understand this complex environment comprised of the client-server, its network, and the connected desktops. Using insights gained from watching these trends, IT admins can: Know the problematic machines Identify which virtual desktops
Tip #60: How to use notification delays to your advantage
We’ve tried our best to engineer Site24x7 so that it doesn't send users any false alerts. However, you would want to delay notifications to you till any home grown scripts that you may have deployed also does not fix the problem. In such scenarios, you can use notification delays. A notification delay is the time gap between when a monitor goes to a Trouble or Down state and the moment you're alerted about it. You can choose to be notified immediately after a single failure, or a bit later after
How to generate alerts for misconfigured SSL certificates
Hello, Apologies if this was asked or explained elsewhere. I'd like to provision a monitor to catch SSL misconfigurations, but didn't get the expected behavior from the SSL certificate monitor. Specifically, this condition didn't trigger an alert. Instead, if configured the monitor before, then changed the configuration on our CDN to break the certificate (so it wouldn't match the host domain), the monitor couldn't detect any problems at all on a forced monitor refresh. If we created the monitor
[Updated] Site24x7 Status Pages migrated to StatusIQ
As you are aware, Site24x7 has recently launched StatusIQ, a status and incident communication platform with several new capabilities like SMS notifications, customized emails, automation of status updates, privacy protection, and much more. StatusIQ will be replacing Site24x7 Status Pages, which we're planning to retire soon. As part of this change, we've migrated all the status pages on Site24x7 Status Pages to StatusIQ. You can access your status pages here: https://www.site24x7.com/sp/client/
Threshold Notifications on StatusIQ status page
I have setup a threshold for one of my monitors that if the website takes too long to load it should show in a degraded state. It shows up in the dashboard as degraded, however the monitor on the StatusIQ Status Page that we send our customers to shows it as Healthy. I would like it to show Degraded on the Status Page. How can I get it to display correctly? My StatusIQ status page was imported from the original Site24x7 Status Page where we originally set it up.
Delay StatusIQ downtime until monitor fails n number of times
We are heavy users of your platform an rely on the site24x7-StatusIQ integration to update our public facing status page. Our app will occasionally have a 1-2 minute service blip and when that happens, StatusIQ is updated to "Major Outage"" and hundreds or thousands of emails go out to customers. It looks REALLY bad and at this point our leadership requires a fix which could mean having to move away from site24x7 unfortunately. We would like to delay the status page update for these occasional service
Adding RUM Monitors to infrastructure maps dashboards
Hi, we like to add RUM Monitors to infrastructure maps dashboards. Currently RUM Monitors can't be selected in the monitors list. Thanks and regards, Torsten
OS Monitor - I/O Utilization graph with Top processes
Hello, for the CPU utilization exists a graph which shows top processes sorted by the cpu consumption. It would be great if this feature exist also for disk I/O utilization. Either with mouse over (like for the CPU graph) or an extra widget which shows the Top 5 processes sorted by I/O utilization. Thanks, Torsten
Server Monitor - Services and Processes Alerting on delay
Hello, I'm looking for a way to monitor specific processes / services on a VM (Azure). I want to be notified on these specific processes only if they have been down for more than x minutes.
Site24x7 StatusIQ Product Roadmap 2021
2020 has drastically changed the way businesses performed- from homes transforming to office spaces, organizations facing rough patches in growth to adapting to digital transformation. In a remote work scenario, the role of status pages in ensuring effective communication with customers, within the team members, and in remote incident management is crucial. The year for StatusIQ was all about a smooth launch, offering support to deal outages with ease, maintaining effective communication with customers,
[Feature Request] Bulk addition for sub users
Dear team, A customer would like to add sub users in bulk to his account. In short, he hopes that Site24x7 allows multiple invitation emails to be sent to desired users in bulk. Would you please consider about his requirement?
zpdp: symbol lookup error
Has anyone else come across this issue when trying to start the zpa monitor in Ubuntu zpdp: symbol lookup error: /lib/x86_64-linux-gnu/libssh.so.4: undefined symbol: EVP_PKEY_get_raw_public_key, version OPENSSL_1_1_1 My openSSL version is currently OpenSSL 1.1.1f 31 Mar 2020 can't seem to find any solutions to this, welcome any comments.
Azure DataBricks Plug-in
Goodmorning, a plugin, related to Azure Databricks it would be very useful in order to monitor workspaces and cluster. Please, can you help us?
Need notification or an easy way to know when a new monitor was added
Hi, One area in need of improvement is tracking when a new monitor was added due to auto-discovery. As far as I know the only way to know that new monitors were added is to try and read through the audit log. The filter option is a global search so if you search for Created you may end up with items in the list that have a tag with the keyword. Ideas for improvement: 1. Send out an email to a specific team within a business unit to be notified when monitors are added. Team should be able to choose
Azure VM monitor / Azure Server monitor V.S. AWS
Hi, I was wondering why there are separate monitor types for monitoring VMs in Azure. It is confusing and adds significant cost to have both. When I look at AWS the EC2 instance monitor includes the server metrics as an additional tab. Why has this not been done for Azure and are there plans to fix this? I also see that the EC2 monitors have quite a bit more detail on configuration than the Azure monitors.
Adding vsphere notes for a virtual machine to site24x7 vm details widget
Hello, in the site24x7 VMware dashboard "Monitor Overview" there are 2 widgets at the bottom called "VM Details". Would be very helpful if it is possible to add the "notes" from vsphere for a virtual machine into this widget. In the "notes" field we put always our description for a machine. Thanks and Regards, Torsten
Display Monitor Tags for widget when hovering with mouse over monitors in infrastructure maps
Would be helpful when the tags for a monitor could also be displayed in the widget for a monitor when you hover with the mouse in infrastructure maps. Maybe under Status: Regards, Torsten
Restricted Admin Account
We greatly need the ability to have a user account with Admin like permissions for only specified groups and restrictions for changing anything else like Configuration Profiles, automations, etc. that are global. The user could clone or create new profiles etc. and modify them but nothing else. Thank you, Jeff Daniels
Dropbox plugin
We have a server that runs dropbox. Sometimes the application stops. We want to be alerted when this happens.
Are the recorded system logs editable?
Hello, I am interested in the logs analysis feature. I find the system in which you can make sql type queries and easily find information in the logs very interesting. There is a question that I can't find an answer to. If the logs are recorded in real time but a hacker penetrates a server, modifies the logs to hide his traces, will the logs recorded in site24x7 be modified too? Thanks and have a nice day
ceph storage proxmox
ceph storage proxmox for site 24x7 plugin aplication on device ceph
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