Sorting of customers in Customer Health View on MSP Dashboards page
Is there a way to sort the customers that appear in the Customer Health View on the MSP Dashboards page? They currently seem to be randomly sorted.
Ordering of Customers Account Details page on MSP Dashboard
When I add a new customer to our MSP account, there does not seem to be any particular sorting of the customers on the Customers Account Details page. Can this page be sorted alphanumerically by customer name?
web page speed (browser)
I have setup my website under web page speed (browser) monitoring and it was detected down/unavaiable but it the website is accessible at all time and response was immediate. Can someone share the mechanics in determining down or up?
Add to SSL certificate expiration monitor domain with expired certificate
It is impossible to add monitor for the SSL certificate expiration when the SSL certificate is expired. At the moment we realized, that we need such monitor. We have the configuration error, but not the alarm that the SSL is expired (we know it at this moment and need that the site24 will inform us when the certificate will be updated by our technicians, so will send us notification about it)
Acknowledge alerts to respective teams
Dear Concern authority, We are using site24x7 with more than 100 monitors and it is definitely good tool, but one feature i expected is that if we receive any alert and if we could acknowledge it so that team know's who is working on it, they may need not to call/wake up someone to handle the alert as the person got alert already acknowledges alert and inturn it informs to the team. So hope if site24x7 implements this feature definitely helps clients a lot. so kindly consider this feature request
Setting server monitors to be in maintenance mode via API
Hi Folks, Can someone point me to instruction about how to set server monitors to be in maintenance mode via the API? This is probably in the documentation somewhere, but searching for it is a bit tricky because it leads to hits on how to monitor APIs themselves, put those monitors in maintenance mode etc. Requirement is that we are turning servers in Azure on and off automatically according to a schedule, and would like to extend that to switch off Site24x7 monitoring before switching them off,
Alert profiles with minimum, maximum?
Greetings. We stumbled upon a pretty basic alert feature that appears to be missing (see #607762). Basically, it should be possible to have more than one alert profile per metric. For example, I'd like to be alerted if there are > 15k messages in a Rabbit Queue... that would indicate a problem. It would also indicate a problem if there are <10 messages in that same queue. With your present offering, I have to choose only one. Is this a feature you could possibly add? My workaround has been to add
Web Transaction (browser) monitor not running when scheduled.
I haven't seen a wider communication on this, so I wanted to make everyone aware. Web Transaction monitors across the board are not running within their scheduled intervals. We run ours every 5 minutes, however they are all running from 15 to 25 minutes between checks. If you are dependent on your monitoring as we are to check and alert in a timely manner, you should look into how this will affect you. We personally had one issue that did not alert for 45 minutes due to this (set to alert on the
Summary Reports with more details (e.g. windows service descriptions)
It would be beneficial if the scheduled reports would include more details. Right now it seems it's a summarization of uptime for all monitors. What I'd like to see is a break down of *ALL* my active monitors and associated down/uptime. For example including the windows services and processes (the service name of each being monitored), or custom plugins, etc
limit the persistent notifications based on alert types
Right now persistent notifications are global across account. There are cases where that doesn't really make sense. For example, a disk alert may be set to notify you at 85% but you wouldn't want to be alerted every 1-5 minutes all day every day. Recommend being able to turn off persistent notifications based on the alert type. Thanks.
REST API Monitor does not show success, failure or status of service
Greetings, I have created a REST monitor to hit a service from my project, The monitor does not show any error, but it does not show any performance time or any status code. Hence I am unable to understand what is the problem. Could you please provide a guidance of when this happens. www.site24x7.com/app/client#/web/RESTAPI/270385000004789029/Summary Thanks & Regards, Sagar
Bulk Delete Network Devices
I just peformed a network discovery. It found 15 of the devices I want to monitor and another 150 devices (workstations) I don't want to monitor. I've been deleting those one by one but it's taking forever. Is there a bulk delete option for network devices?
chained thresholds and IT automations
Hi folks, has anyone set up a "chained" or "escalating" responses to, let's say, an outage? You can set up multiple automations, but I want them to occur in a waterfall fashion. For example: -- If apache fails (threshold), then start apache service (IT automation) -- -- If that doesn't succeed, then restart the server (IT automation) -- -- -- If that doesn't succeed, then restart AWS EC2 instance (IT automation) Anyone set something like this up? Can you share your setup? Or, where do I start? Thanks!
best practice for monitoring apache/webserver
Hi folks, I noticed that there are a few different ways you can monitor a web server (apache) for downtime. I'm not sure what's the best practice, so I appreciate any feedback. So let's say you want to monitor for Apache for failure, and set an IT automation for "start." For example you can: Set up a Website monitor Set up a Server monitor Set up a Server monitor >> and target the apache process Set up a Server monitor >> and target the apache plugin Is any one method better than another since they
APM Insight - Export CSV
Hi all, We would like to have this function for all views. At moment there is a Pdf Export, but it's no enough for our reasoning. Best regards, Mirko
Poller not working when we try to call soap service visa proxy setup - ( Poller proxy soap)
I have an incident that all our API's configured via our internal proxy server. when i try to call soap method via poller not working since its through proxy.
Can we monitor Atlassian confluence with Site24x7? - https://www.atlassian.com/software/confluence
Can we monitor Atlassian confluence with Site24x7? I know we can monitor atlassian Jira but steps for confluence not provided in site24X7. Please suggest - www.atlassian.com/software/confluence
Can't make RealBrowser to work on a linux on premise Poller
Hello, As the title says, we are trying to make some checks with RealBrowser on a a on premise poller (the site we are monitoring is only accessible from our Network, so we need to use on premise poller). But we never get any data from the monitor we set up on the poller. While investigating, we found that the realbrowser agent was failing to start, we were able to correct the startup script to make it start (you may want to publish an updtate for that) but alas, that wasn't enough to make it work
Plugin - HTTP Error raised
Hello, I want to write my own plugin in shell. It should be easy plugin reporting actual disk usage (purpose is ability to monitor multiple threshold for one partition ). I need tu start my script with parameter. Similar way as nagios plugin, so I cant use this step from plugin guide. ================= Create a folder under the Plugins directory in the agent installation path and place the plugin script file and other dependency files here. The name of the folder and the plugin script file should
Re-use Subgroups Across Multiple Monitoring Groups?
I would like to combine multiple resources into subgroups and then use these across multiple monitoring groups. Is this possible? It seems like I have to recreate the subgroups within each parent monitoring group each time. This seems highly inefficient and prone to error.
Smart monitor groups
hi there, a useful feature update, would be the ability to add smart monitor groups, based on wildcard names of servers, or other attributes. For example, we have a load of servers on a location in Manchester, our naming convention means all the server names start with MCR-* and having them all automatically add to a Manchester monitor group would be really useful. C.
Integration Tier Level monitoring
Please can you add the ability to select groups when selecting integration level or allow the ability to toggle the intergration level on and off at the website/web transaction, etc level . Having this ability will allow Tier level monitoring for applications.
Third Party Integration Levels
Please can you add the ability to select groups when selecting integration levels. Is there any reason this feature isn't there already?
Cannot modify existing Scheduled Maintenance record - insufficient permissions
Hello everyone! Has anyone encountered such problem: when I change in the scheduled maintenance record that was created earlier by another user, the system issues a message about the absence of rights to this action? When I try to change (add new servers) to existing entry, I get the message "You do not have permission to access the added resource". It happening despite the fact that I have 'Super Admin' permission. What are the reasons for this behavior? Aleksey.S
site24x7 freelancer?
Hi folks, I’m looking for a site24x7 freelancer who could audit my monitors and make sure I’m set up correctly. Nothing too complicated...make sure my linux monitor and services are setup. Some AWS checks as well. IT automations if anything fails to restart. I’d rather ask the community here for a referral, I hope that’s ok. Thanks! Kris
Issue when trying to use API with response codes
In the API documentation, it shows that when a call is made there is always a response code that is returned either a 0 or some other non zero code. I am trying to write a script that will output data if it returns 0 or the message if not. In the API documentation, it shows that when a call is made there is always a response code that is returned either a 0 or some other non zero code. I am trying to write a python script that will output data if it returns 0 or the message if not. My problem is
support for .net agent 3.7
Hi, I'm using .net agent 3.7 but I'm NOT using .net 2.0 and I am NOT using versions of TLS prior to 1.2. Are you discontinuing support for all versions of the .net agent that are earlier than 4.0? or are you only discontinuing support for the agent if you're actively using .net 2.0 or a version of TLS prior to 1.2?
Sending http status code and other monitoring metrics (not in incident parameters) through webhook integration
I can send the following incident parameters through a webhook integration. MONITORNAME MONITOR_GROUPNAME SEARCH POLLFREQUENCY:1 MONITORTYPE:URL STATUS:DOWN TIMEZONE:Asia/Calcutta INCIDENT_TIME:July 24, 2018 6:43 PM IST INCIDENT_REASON:Host Unavailable However, I would like to send also the https_status_code, response time (may be the full list of monitoring parameters). How can I do that?
Problem tomca 9.0.6 and monitoring queries java 10
Hi, I'am trying to setup the apm for java 10 and tomcat9, i'm not seeing the queries on site. This is the error on the log file: [16 Jul 2018 16:07:55][C3P0PooledConnectionPoolManager[identityToken->1bra12h9w19mkn54j4usfu|55e6d399]-HelperThread-#0][WARNING]: [JavaAgentHandler] Exception in invokeTracker java.lang.NoClassDefFoundError: java/sql/PreparedStatement at com.manageengine.apminsight.agent.trackers.db.StatementTracker.<init>(StatementTracker.java:61) at com.manageengine.apminsight.agent.instrumentation.interceptor.db.StatementInterceptorDefinition.getTracker(StatementInterceptorDefinition.java:86)
Mobile App Notifications
Our scenario is that we have 2 teams sharing Site24x7, we do not want to receive notification from the app relating to the other teams monitors. Is it possible to decide which monitor you want to receive notifications for? Would it be easier to have a separate account for each team? If we did have separate accounts would we be able to log into the app with multiple accounts if needed?
Meaning of different errors reported by Site24x7
Hi Team, Please provide us the list of errors reported by Site24x7 and their detailed description. For e.g.: we need to understand the meaning of below reasons: The connection has timed out. Service Unavailable. Unable to connect Bad Gateway Host Unavailable
Linux, Ubutnu. 24x7agent process, high memory usage.
Hi folks! Looks like the process is taking up over 1.2gb of memory! What’s the next step in finding out why? Anyone else having the same issue? I have plugins apache and mysql added in, as well as log monitoring. I can start stripping those out to see if they have an effect. Any suggestions are appreciated. Thanks! Kris
Linux Monitoring
Hi, We are planning to add a large number of Linux servers using a Configuration Template and have a few queries Processes We want to monitor the SSHD process but we need to make sure its the background process, when adding via conf template it seems to select a user specific process. Is there any way we can include an argument? ie sshd /usr/sbin/sshd -D Disk Partition Is it possible to exclude a partition as part of the template? If this is not possible is there an automated way to achieve this
HTML report (not attachment)
Would like to request the old method of getting daily and weekly reports via email with embedded html be allowed again. This was removed some time back and now all reports are attached instead. This requires a separate step to view report instead of being on email. Thank you.
Monitor Apache Solr
Hi, We are using Apache Solr; Java on windows to help to search on our website. Does site24x7 have any way to monitor that? I looked on documentation and help. I am unable to find anything. We were using newrelic before it had a plugin for java. Regards Sheray
Cannot create milestone markers for websites
I tried to create a new milestone marker for a monitor but the option is greyed out and I can only add new markers from Admin > Milestones > Mark Milestone but that would be a global milestone. Any ideas or maybe I'm missing something. PD. Also I've noticed that my username in this forum is an ID instead of my user.
Microsoft Message Queue (MSMQ) monitoring
Does anyone know if Site 24x7 can monitor the Microsoft Message Queue? For example monitor mssq and if the queue is about 5000 send an email.
Se puede Monitorear JOB de Base de datos MSSQL
Existe un JOB muy critico y requiero ver la manera de Monitorear , su inicio , su fin y se este finaliza en forma correcta o con error
upgrade TLS 1.2
Hola Tengo una consulta por en Upgrade a TLS Versión 1.2 Actualmente los servidores de Cliente IBRLATAM NO tienen TLS operativo Como indicas en las URL se requiere aplicar un HOT FIX para instalar y habilitar TLS 1.2 Existe un riesgo muy alto por la instalación de la Actualización de TLS 1.2 Consulta : Si los servidores de IBRLATAM NO tienen TLS , pueden permanecer ASI ?? Es Obligatorio la actualizacion a TLS 1.2 en esta situacion ????
Certificate Transparency Monitoring
Certificate Transparency seems to be picking up more and more. With that, I'm seeing a strong desire to make sure we are monitoring our CT Logs. Would love for CT Log Monitoring to be built into Site24x7 so we can keep it a one-stop shop. Here are some useful links: - What and why CT - www.certificate-transparency.org/ - A tool from Facebook to monitor - developers.facebook.com/tools/ct/
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