How to uninstall Linux onsite poller
Hi Can someone tell me the command to uninstall the Linux onsite poller? Thanks Ian
Custom Time Period
Hi, I have installed dot net APM insight agent.Now I need performance traces for through rest API for custom time and date option. I need data for very less time span such as 1-5 min. e.g. Date : 26-12-2018 and time : 12:00 to 12:05 As you have already path parameters for below endpoint such as ID Type H Last One Hour Data H3 Last Three Hour Data H6 Last Six Hour Data hD Last Twelve Hour Data D Last One Day Data SD/dd.mm.yyyy Particular Date Data (SD/20.04.2016) www.site24x7.com/api/apminsight/ins/instance_id/tr/list/SD/19.12.2018%C2%A0
Monitoring from Taiwan
Hi, We would be happy if Monitoring from Taiwan would be available. Monitoring Taiwan from Hong Kong/China Mainland is slower and requires traffic passing sea cables. Taiwan to China Mainland, Hong Kong is also interesting to monitor. We feel there is a gap if Taiwan is not covered. Please support this request, Thanks, Anders
HTTPS TLS 1.3 support since Google Chrome will use it as primary encryption standard
Please support the Monitoring Feature for Website Monitoring using TLS 1.3 HTTPS TLS 1.3 support is required since it became an official RFC Standard. TLS 1.3 is faster by providing faster TLS negothiation eleminating roundtrips. Usage of TLS 1.3 adapts quickly: - OpenSSL 1.1.1 is released for a few weeks - Google Chrome Browsers and Firefox will use it as primary encryprion standard with fall back to TLS 1.2, TLS, 1.1 - Mayor Linux distributions did roll out OpenSSL 1.1.1 already as a new Standard
Add (OOF - Out of Office) on User Profile to stop alerting for that user
Please enhance a user profile to allow setting an (OOF - Out of Office) with a from date/time to date/time. and optionally allow selection of covering user. The user would not get alerted during this time period, and optionally the covering person (user profile) would get alerted instead. Thanks
Custom Reports
We would like to be able to create custom reports to show availability of windows service monitors with the capability to filter by type and by group. For instance a report showing all computers in group Domain Controllers group where the DHCP Server or Symantec Antivirus service is down, etc. We also use OpManager and are migrating to Site24x7 and need to be able to provide similar reports.
Feature Request: HTML Color Code Picker for Customized Reports
Hello, Can you please implement a color picker that allows you to input HTML color codes on Admin -> Report Setttings -> Customize Report? I'm not sure how to get this to be a specific color. Thanks!
Bulk Display Name Changes - Servers
I have multiple Monitors that are SERVERS which I want to change the display name in Site24x7 using an algorithm I have to parse the existing name. So far I have yet to automate this tedious process as the import csv does not allow the editing of monitors. Has anyone come up with a way to automate by scripting?
Site24x7 - Site Expiry Checks - Feature Request
There seems to be a fundamental floor with the Domain Expiry checks on the Site24x7 service. This only appears to be able to complete a WhoIS lookup against a TLD. If you attempt to query any SLD's - this fails. It's been raised multiple times with support - however they have suggested adding this to the feature requests.
Too Many redirect issue
Hello, I have added website monitoring and I found an issue on the website and it shows the site is in trouble. when I read RCA I got too many redirects and "The request is getting redirected for more than 10 times. This may be due to some wrong server configuration." So which type of alert should I configure? Please let me know ASAP.
Application Releated Error
example - we are using wildfly appication. suppose it is throwing some error postgres db connection or application related that time site 24*7 will send mail to me with exact errors. When will we expect this feature? Because we are using production servers so this one is very important to enable.
How to evaluate the UX of a competitor's website ?
How can I evaluate the UX of a competitor's website to get an idea on how it might be contributing to the increase or decrease of the Conversion Rate Optimisation? Are there any methods or models to apply to find the strengths and weaknesses of the site
APM Node.js issues
After to upgrade at 1.2.0 version, we can not more see the redis times in Service Maps. Look the attached image. Thanks
webhook json data double quote not escaped
hi all wee use webhook in order to provide the web monitoring event this the json tempate user under 24x7 {"status_Site24x7":"$STATUS","title":"$MONITORNAME","monitor_id":"$MONITOR_ID","tags":$TAGS,"message":"$INCIDENT_REASON","metric":"$MONITORURL","alert_time":"$INCIDENT_TIME","source":"${SOURCE}","link":"$MONITOR_DASHBOARD_LINK","type":"$MONITORTYPE","groupname":"$MONITOR_GROUPNAME","time_unix_format":"$OUTAGE_TIME_UNIX_FORMAT","rca":"$RCA_LINK"} unfortunently teh variable $incent_reason could
Server monitoring - send alert email if "service and processes" monitor is down
I'm using the AWS EC2 monitoring plugins. Question is if I'm monitoring "services and processes" for a EC2 instance the only action it seems I can do is "restart". How can I have site24x7 send me an email/alert when the service is DOWN?
JSONPath Evaluation: Can't get REST monitor to report as up
Hi, Following JSON: { "value": [ { "weekStartDate": "2018-11-05T00:00:00+01:00", "numberOfTrainingEvents": 1, "weekNumber": 45, "yearWeekFormat": "2018-45" }, { "weekStartDate": "2018-11-12T00:00:00+01:00", "numberOfTrainingEvents": 0, "weekNumber": 46, "yearWeekFormat": "2018-46" } ], "Count": 2 } With following JSONPath Expression $.value[?(@.weekNumber)] Gives no errors in your suggested validators/ converters, but the Site24x7 monitor I'm trying to create using this JSONPath Expression fails
Export Monitor Feature
The export monitor report feature it doesn't contain what services or processes are being monitoring on the server monitor can this be included.
alias for monitoring services by geographical location
My Firewall Administration feels like the alias for whitelisting, site24x7.enduserexp.com is too broad. Do you have an alias for the North American locations?
Bandwidth overview in period of time
Hello, I would like to have overview of Network bandwidth usage in the period of the time. There is no the "Bandwidth Usage" attribute in the "Performance report". Thanks in advance, Marek
JSON Assertion question.
Hi, first of all thanks for taking the time to read my question. Anyways, let's dive onto the subject right away. I have a Monitor already set up and everything is working as expected. But I need to make a JSON assertion that allows me to receive alerts once the values within the JSON are different from zero for a given amount of time. Here's the JSON output: [ { "CHANNEL": "BOT", "COUNT": 0 }, { "CHANNEL": "EMAIL", "COUNT": 0 }, { "CHANNEL": "FACEBOOK", "COUNT": 0 }, { "CHANNEL": "SMS", "COUNT":
Add customer using API
I need to create multiple customer accounts in my msp account. I did not find in www.site24x7.com/help/api/#msp how to do this, is it possible?
Having a Problem seeing data in a customized dashboard.
I create a new customized dashboard, when I add the CPU and memory widget they don´t bring data or any kind of value. But when I get into the profile and into the tabular performace counters it brings me the values. So I need to see those in my new customized dashboard. What should I do or configure to see CPU and memory values?
Network Route
we are going to monitor the latency in multiple data-centers, We need to have Network Route view on each hop between all nodes to monitor the latency and link delay; such as mtr on linux but in graphical view. we would be appreciated to know how we can achieve this target. Thanks in advance
BGP Monitoring
Hi there... I want to know if it's possible to monitor BGP peer status in Site24x7 using custom OID's? Thanks.
Custom Device Template
Does anyone have a custom device template for a dialogic 2020 ?
Site24x7OnPremisePoller consuming all disk space
Greetings - we're running Site24x7OnPremisePoller on an Ubuntu 17.10 server, and recently have seen the poller start filling up disk space with .hprof files (example: java_pid55384.hprof). The files are located in /opt/Site24x7OnPremisePoller/NetworkPlus/bin, and each one is approximately 1.2GB. Has anyone else encountered this or does anyone have a solution? Thanks! Mike
Aggregate checks behind load balancer?
Hello, We have a group of webservers behind a load balancer. Our check is on port 80/tcp and expects a return code or a text. Is there a way to send an alert only if +50% of the checks are failing? We try to avoid getting alerts if only one of the web servers is down. Thanks!
Server agent 19.0 release notes?
I just installed a new server agent and it was version 19.0 but there are no patch notes listed for this version on the patch notes page as the latest version is 18.6.1: www.site24x7.com/help/server-agent-release-notes.html Is there a changelog located somewhere for the 19.0 version?
Status page logos for multiple brands
I am creating status pages for multiple brands. As I see it now, a custom logo is applied across all status pages. Is there a way to set logos per status page?
Per monitor links on status page ( permalinks )
I have our public status page all set up. But I noticed that when I click on a monitor, the URL does not change. And I have no way of linking directly to an individual monitor report. Links on the web are a very basic feature, and I should be able to share a link that loads the status of an individual monitor.
SMPP Server Plugin
Please suggest how to monitor SMPP server .
Web Transaction Browser - Unsupported Selenium Commands
Hi, The following commands are not supported when importing a selenium IDE (.side) file. - waitForElementPresent - waitForElementVisible Whereas in the documentation of www.site24x7.com/help/admin/adding-a-monitor/advanced-web-script-editing.html the command wait_for_element_presence("identifier","identifier_value",timeout) exists. So, how comes the Site24x7 web transaction browser recorder tool is unable to convert this command ? Is there an alternative command that we can use to wait for the presence
IIS W3C log format problems
The default IIS log file format is W3C which logs in UTC time (no matter what time zone the windows server OS is set to). This causes a huge issue as it appears the Site24x7 log ingestion is performing timestamp corrections to align with the Site24x7 account's time zone. This results in the inability to use AppLogs functions as the ingested IIS W3C logs are adjusted to the incorrect time (and it orphans some log entries as a result). I can not be the only customer with this issue as i am using the
Windows agent to support Docker container monitoring
Hi guys, We are a Windows-centric company only recently wandering into the Docker era. I noticed the Windows server monitor can report on some virtual platforms, so this is just a small suggestion to take Docker into account when you plan :) Thanks Nicolai
Ability to view monitor sensor notes using iOS app
At this time the iOS app shows an Inventory tab, but not the notes section for the monitors. This makes it challenging to see notes about a monitor using the mobile app. Please include the Notes section with the monitor inventory view in the iOS app.
Reporting of Agent Versions installed on Servers
Once we do a bulk push to upgrade all of our agents to a newer version - we have no way of generating a report to ensure every server was updated. We will always find one or 2 servers who have to be upgraded manually. Can we have a report where we can see the version of the Agents installed on all of our servers - there are over 150! Thanks
Change system offline alert duration
I'm running Site24x7 on our Zoom rooms and once a week Zoom will schedule a restart of the meeting room controller PC to apply updates or do what ever it needs to do. Currently this results in me getting an outage notification every Sunday saying the room controller was offline for 2mins. I'm wondering if I can adjust this alert so I only get a notification if the PC is offline for say 5mins? I want to be able to do this without changing the polling frequency however as the 1min polling allows me
Introducing Hyper-V monitoring
We are happy to announce the release of Microsoft Hyper-V monitoring. Gather metrics on hypervisor, VMs, processor, network, storage and more for both your host server and VMs. Choose to get alerted on the status of your VM or when your memory/CPU usage starts to spike. Related Articles: Add a Hyper-V server Performance metrics for Hyper-V Add a Windows server Know more about server monitoring
Keep Alive monitoring
Hi, I would like to see if we can have a monitor added. Here's my scenario and the need. We have customers with multiple VPC VPN Tunnels. AWS shuts down a tunnel if it detects 10 or more seconds of inactivity. The solution is to set a keep alive or a ping that will ping the tunnel IP every 5 seconds. Currently the ping monitor limits the ping interval to 1 min. I would like to see if it can be changed to 5 seconds. Thanks, Concerned AWS Engineer....
2 Status Page questions regarding domain and SSL certificate
Hi, I have just signed up on a trial and have 2 questions regarding to the Status Page; 1. On the Status Page I see it is possible to use your own domain name, can this be a subdomain for example: 'status.domain.com'? 2. I was also wondering is it possible to get an SSL certificate for the Status Page and if so is there a charge for that? Regards, Gaz
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