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Ticket Information
Department
Contact Name
Email
Subject
Status
Open
Closed
Awaiting Analysis - Cart Team
Call Scheduled
Demo Scheduled
Training Scheudled
Follow up
Details Awaited
Payment - Invoice - AR
Solution Given
Awaiting Feature Completion
Quote Followup
Issue Fixed - In testing
Zone
-None-
Africa
ANZ
APAC
China
Europe
India
Japan
LATAM
MiddleEast
Russia
UK
US/CANADA
Priority
High - Severity 1
Normal - Severity 2
Low - Severity 3
License Status
-None-
Paid Customer
Evaluator
Free User
Junk
Others
License Pack
None
Free
STARTER WEB
PRO WEB
CLASSIC WEB
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PRO APM
STARTER AIO
PRO AIO
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ELITE AIO
ENTERPRISE AIO
MSP Pack
Basic Pack
Standard Pack
Business Pack
Advanced Pack
Premier Pack
Power pack
Custom Pack
ManageEngine Pack
Reseller
Not Registered
Junk
Teams - BU
Description
Resolution
Channel
Chat
Email
Forums
Phone
Facebook
Twitter
Web
Junk
Feedback Widget
Additional Information
Due Date
Phone
Word Verification
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