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Site24x7 Knowledge Base
Custom Dashboard Performance and Current Status widgets — Monitors and their supported child entities
Escalate my downtime alerts to specific contacts
Under what conditions will my monitor be declared as Trouble or Critical?
How does Site24x7 decide a monitor group's status?
Enable push notification service to receive alerts on my mobile app
Add a new or edit an existing phone number to receive SMS or voice alerts
Why don't I receive notifications for monitor outages while it gets captured in the Log Report?
How can I control and receive the Trouble and Down notifications for my Web Transaction (Browser)?
Reasons for website monitor outage due to Read Time-Out
Alert suppression at monitor level – Achieve better false alerts protection through monitor level dependency configuration
Modify the alerting period based on your requirement and alert contact
Difference between an alert contact and a sub-user
Stop phone call alerts on outages and opt only for SMS mode of alerting
Not receiving alert emails from Site24x7
Understanding Downtime notification and Persistent notification types
Will deleting monitors in a monitor group affect the configured status threshold
How to make sure you receive all the alert emails on time from Site24x7?
The number of email addresses/SMS/phone numbers that can be added for alerts
Alert Suppression – achieve better false alerts protection through dependency configuration in monitor groups
Which users will get push notifications for adding new monitors
Receive a SMS notification even though I have not configured for it
Alert credits for free users
Customize the 'From' email address for the alert emails received from Site24x7
Not receiving any SMS alerts
Setup contact to receive emails or voice calls only during an Escalation
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