Data collection in APM Insight .NET agent

Data collection stops in .NET agent after updating the application

This might happen if the "apminsight.appname" key in application setting in the web.config is replaced or removed. In this case, the agent cannot update the settings for App Filters automatically. 
To fix this, use either of the options
  • Update App Filters (manually or through UI, and requires a restart of the agent Windows service), or 
  • Retain the "apminsight.appname" key in the web.config before an update (does not require a restart)
P.S. - This is applicable for agent version prior to 2.0

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