Folder path of apminsight.conf file for Ruby gem, .NET, Java and PHP

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• How to set the PHP path during agent installation?

  This is only applicable to the agent versions 4.2 and above. For Linux Step 1: Download the installation script. wget -O InstallAgentPHP.sh https://staticdownloads.site24x7.com/apminsight/agents/AgentPHP/linux/InstallAgentPHP.sh Step 2: Set your PHP ...

• APM Insight agent log paths

  Folder path to view One agent logs One agent logs can be found only in the common application folder in Windows (usually under C:\ProgramData from Vista onwards). Check the following folder path in Windows: C:\ProgramData\Site24x7APMOneAgent\Logs ...

• Troubleshooting steps for the error message "ManageEngine Ruby agent configuration file does not exist in apminsight.conf"

  After installation of the Ruby agent,  please follow the steps below to ensure that the above error message does not come up: Copy the apminsight.conf file from {gem_installed_directory}/site24x7_apminsight/conf directory to application home ...

• What does Java agent troubleshooting operation do and what are the additional arguments that can be given?

  Troubleshooting operation will perform the below mentioned checks: Checks whether agent directory has read/write operations Checks whether apminsight.conf has license key mentioned Checks whether agent state, unmanaged, deleted or managed Checks ...

• Steps to troubleshoot when you get NO DATA message for Ruby applications.

  You may get NO DATA message for your APM Insight Ruby applications - the probable reasons are listed below with the corresponding troubleshooting instructions. Reason Cause Solution APM instance is UP but NO DATA message is received. There is no ...