What will happen if I delete a Windows server monitor from the client and try to add it again?
If in case a monitor gets deleted, and you try to add the same monitor again, the monitor might restart and shut down immediately after a few minutes. This is because the device key of the old monitor is mapped with the new monitor added. To reset the monitoring capabilities, please follow the below steps:
and type regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageEngine\Site24x7WindowsAgent\Monitoring\MonitoringAgentKey
Right click on the file and select
Modify the key to SITE24X7
Similarly, modify the key HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageEngine\Site24x7WindowsAgent\Monitoring\IsFirstStart to TRUE
Delete all "*_ID.info" files under C:\Program Files (x86)\Site24x7\WinAgent\monitoring\bin\x64 if present