Troubleshooting APM Insight PHP agent

Troubleshooting steps to check if installation of PHP has been done properly

Please check if the below steps have been performed to successfully install PHP:
  • Create a sample .php file within your web application that contains the following:
    <?php phpinfo();?>
  • Navigate to this page in a web browser and scroll through the alphabetical list of modules to find zpa. If you are able to view the zpa module then it means that your installation has been successful.

  • If you do not see zpa in this list, then contact tech support.

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