Site24x7 transactional mails

What are the various transactional mails sent by Site24x7?

Site24x7 sends transactional mails to convey important updates about the monitors you've added, including alerts, reports, and more. These emails help you track processes, receive real-time notifications related to the monitors, and stay updated from the time you sign up.

Note: Transactional mails are mandatory and you cannot opt not to receive these mails, as they are sent to convey important updates.

Transactional mail can be :
  1. Confirmation emails sent following the sign up for Site24x7 services 
  2. Evaluation expiration notifications
  3. Evaluation follow-ups
  4. Account renewal notifications
  5. Follow-ups for account renewal failures
  6. Alerts and notifications related to your monitors
  7. Auto-discovery mailers to assist in discovering resources in your network
  8.  Reports include:
    1.  Scheduled Reports
    2.  Delayed Reports
    3.  And other reports  
  9. Alarms include:
    1.  Bulk Action
    2.  Assign a Technician
    3.  Mute Alerts 
    4.  And other alarms
  10. Account License related
  11. Account Management related
  12. On adding or deleting users
  13. About IT Automation 
  14. IP address change related 
  15. Access Revoked mailers
  16. OAuth 2 failure related
  17. Notifications about Alert Credits and their usage
  18. Related to Log Usage
  19. Real Browser Monitor related script updates
  20. Reminder mails to upgrade your account
  21. Account downgrade follow-ups

You can opt to receive alerts through your preferred mode or opt not to receive alerts by setting your preferences in Site24x7. But, you can't stop receiving alerts once you configure the settings to receive it.

Get to know what are monitors in Site24x7


    • Related Articles

    • Alert suppression at the monitor level – Achieve better protection against false alerts through monitor-level dependency configurations

      A network outage usually triggers hundreds of alert messages and calls to multiple personnel. However, some of those notifications will likely be redundant. Without the proper alert configurations, an outage event could quickly burn through all your ...
    • Licensing for AppLogs Alerts

      Every log type is treated as a monitor and any search query can be configured for alerting. Here's the number of search queries for which you can configure to receive alerts for free:  Log size Number of free search queries 10GB 5 ≤ 100GB 10 ≤ 500GB ...
    • Configuring voice calls and SMS alerts for AppLogs

      For the AppLogs Alerts that you configure in the AppLogs tab, you can set up email, SMS, voice calls, and instant messenger alerts at the monitor level. For example, if you want to configure email or voice call alerts for your Syslog monitor, edit ...
    • Steps taken by Site24x7 to prevent false alerts

      Site24x7 is committed to zero false alerts and we have numerous measures in place to make sure downtime alerts from Site24x7 are genuine. Site24x7 eliminates false alarms by applying the "False Alarm Protector". Threshold and Availability Profiles ...
    • Native push notifications on your web browser

      Site24x7 offers native browser push notifications for Site24x7 status alerts in Chrome, Firefox, Safari, and Opera browsers. Site24x7 uses this feature to provide you with notifications in the background.  For the first time alone, you'll be asked ...