Why is my NGINX plugin not added to my Site24x7 account

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  The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...

• APM Insight monitor not getting added to my account

  The most probable reason will be a wrong license key used while adding the agent. Check if you have added the agent in the application with the correct license key. If you have used the correct license key and still the monitor is not getting added, ...

• Possible reasons why my Windows plugin is not added to my account

  There may be instances when a Windows plugin monitor does not get added successfully to your Site24x7 account. Here are some frequently encountered errors, their reasons, and solutions you can implement to troubleshoot these instances and add the ...

• Possible reasons why my Linux plugin has not been added to my Site24x7 account

  There may be instances when a Linux plugin monitor does not get added successfully to your Site24x7 account. Here are some frequently encountered errors, their reasons, and solutions you can implement to troubleshoot these instances and add the ...

• What to do if I create a new Site24x7 account by mistake even though my organization has an existing account?

  When your organization already holds an existing  account in Site24x7 and you create a new one by mistake, you can follow these steps: Terminate your Site24x7 account. Terminate your newly created organization. Request your admin to add you as a user ...