Enable Public Status Page access via Custom Domain

How to map your CNAME record and enable Public Status Page access via a Custom Domain?

In order to enable access to your Public Status Page via a custom domain, make sure you create a CNAME record in your DNS zone file to point the Custom Status Page to Site24x7. For all customers who have hosted their account on site24x7.com domain, you must map the domain to Site24x7's domain "site24x7sp.com" by adding a CNAME record in your DNS zone file. Follow the steps below to quickly add a CNAME record in your DNS host:
  1. Log in to your domain control panel.
  2. Navigate to the section which states DNS or Name servers.
  3. Add a new CNAME record; specify the Custom Domain and point it to site24x7sp.com
  4. Enter the TTL (Time to Live) record between 30 mins to one hour; you may also leave this field in its default setting.
  5. Once finished, Save the changes to the DNS records.
The above actions may, however, vary based on your domain registrar. If you're unable to find a way to get this updated in your DNS host, get help from your web administrator. 

Notes:
1.  If your account is hosted in:
  1. EU domain (site24x7.eu), then the custom domain must be mapped to "site24x7sp.eu";
  2. CN domain (site24x7.cn), then the CNAME record must have the domain pointed to "site24x7sp.cn";
  3. IN domain (site24x7.in), then the custom domain must be mapped to "site24x7sp.in".
  4. AU domain (site24x7.net.au), then the custom domain must be mapped to "site24x7sp.com.au".
  5. JP domain (site24x7.jp), then the custom domain must be mapped to "site24x7sp.jp". 
  6. SA domain (site24x7.sa), then the custom domain must be mapped to "site24x7sp.sa".
  7. CA domain (site24x7.ca), then the custom domain must be mapped to "site24x7sp.ca".
2. Further to CNAME mapping, if you want us to install an SSL certificate for your custom domain, please contact support@site24x7.com. However, this option is only available for a paid customer. 

    • Related Articles

    • How to configure the NGINX status page for monitoring NGINX performance

      The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...

    • FAQ on Custom Roles

      What is the Created permission and what does it allow users to do? The Created permission is a specific type of access control that permits users to perform actions such as View, Write, or Delete solely on the modules, like dashboard, that they have ...

    • Accessing products via Site24x7

      You can seamlessly access ManageEngine CloudSpend and Site24x7’s sub-products, like Digital Risk Analyzer, StatusIQ, and Toolset, from within your Site24x7 web client. The product switcher , available at the top-right corner of the interface, lets ...

    • Preventing duplicate ticket creation in custom ticketing integrations via webhooks

      Issue Alerts sent from Site24x7 to a webhook fail with a 400 error and are marked as duplicate events by the third-party system. Common cause This issue is likely caused by a possible misconfiguration in the Update URL and Close URL settings of the ...

    • How to enable or disable anomaly alerts

      Understanding alerts In Site24x7, there are two different types of alerts in anomaly detection: Status change alert: Triggered when there is a change in the monitor status, such as Trouble, Critical, or Down. Anomaly alert: Triggered when irregular ...