How to check if a perfmon counter is present?
Please follow the below steps:
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Open the server machine in which there is an issue
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Start > Run and then type perfmon
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In the perfmon window, expand Monitoring Tools under Performance and select Performance Monitor
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Now, click on the (+) icon (green colored)
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A new window containing the counters will appear. It will contain information like Processor, Processor information etc.
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Scroll the list box and check if the particular counter is present
Eg:
If that particular perfmon counter is not present, contact support@site24x7.com
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