How File Added check works
Working Principle:
When a
file availability check
is added
and
the specified file is created
or
deleted, the resource check
status
will
move
to
Down
and an alert will be sent to the user. If the specified file is already present in the folder
while
adding the check
,
alerts will
not
be triggered. But if the file
is
added later,
an alert
will be triggered
once the file is added. This is specific to file availability check for files added.
Example scenario
:
A user creates a file
called
Log.txt
in the
D: drive
. Then, the user sets up a
File Added Resource Check
profile
in
their
Windows server. The check is set up in a way that an alert
will
be triggered
if a file
called
Log.txt
is created.
However
, the user does
not
receive an alert.
Reason for
not getting the alert
:
The
reason
in this case is that the user had already created a file
called
Log.txt
in
the
D:
drive
and a File Added Resource Check was added in the Site24x7 client for that particular file
when the same file already exists
. So, even after the next data collection, the status remained as
Up
(green).
Solution:
The user has to make sure that the resource check profile is created before the addition of the file. In this case
:
-
Add a file availability check
to
send an
alert once
the
file
Log.txt
is added.
-
Make sure
the option
Alert when a resource check fails
is set to
Yes
in the associated server's threshold profile to trigger a
Trouble
,
Critical
, or Down
alert for the configured check.
-
To test if the alert is working, c
reate a new file called
Log.txt
in the
D: drive
.
-
When the file mentioned is added to the specified path, the status of the associated server monitor(s) will change to Trouble
,
Critical
, or
Down
until the next data collection.
Related Articles
APM Insight monitor not getting added to my account
The most probable reason will be a wrong license key used while adding the agent. Check if you have added the agent in the application with the correct license key. If you have used the correct license key and still the monitor is not getting added, ...
How to generate a HAR file?
HTTP Archive (HAR) stores all web requests made by the browser, including: The request and response headers and bodies. Connection, response, and download times. Failed requests or network errors. HAR files help troubleshoot issues related to speed, ...
Troubleshooting steps if a resource check is not added or when no alerts are received when a check fails
Common points to be remembered: Ensure the option Alert when a resource check fails is set to Yes in the associated server's threshold profile to trigger a TROUBLE alert for the configured check. Check if you have sufficient licensing. The total ...
Troubleshooting MIB file upload issues
Purpose of the MIB browser in Site24x7 A management information base (MIB) browser helps you view the parsed MIB tree of the MIB file. From the MIB tree, you can select any node (or OID) and add it as a performance counter or an SNMP trap on ...
Subdirectory Availability and File Availability Checks
The subdirectory check is used to monitor all the sub directories within a monitored directory. The user has the option to monitor all the sub directories or a particular sub directory [subdirectory name supports regular expressions] under the ...