Steps to terminate your Site24x7 Products

Site24x7 lets you terminate your account permanently. Follow the steps listed below to initiate termination of your Site24x7 account:

1. Login in to Site24x7 account.
   
2. Navigate to the Admin > My Account > Account Settings > Terminate Account
   
3. Once you specify the reason for termination from the drop down, enter the captcha and select the Site24x7 product check-boxes that you want to terminate.
   
   Suppose you're all using all three Site24x7 products say Site24x7, StatusIQ and CloudSpend. When you terminate your account in one product, the accounts in other products will also get terminated. Hence, if you wish to use any one product alone, then you can downgrade the other two products and keep using the product of your preference. 
   

   
   
   
   
4. Click Terminate Accounts.
   

Notes to Ponder:

• Only users with Super Admin access can delete the account. You're advised to backup your data as your account configuration and performance data will be permanently lost upon termination of Site24x7 accounts.
  
• Any account configuration and performance data will be permanently deleted after termination.
  
• Site24x7 is a service from Zoho Corp. and uses Zoho Accounts for single-sign-on to handle your personal account settings. Deleting an account in Site24x7 is not the same as closing your Zoho account. They are deleted only from Site24x7. If you do not use any other Zoho Services and want to terminate your Zoho account, please read this article. 
  

• Related Articles

• Troubleshooting steps if I am not able to install the OS X agent in my machine

  Please ensure all of the below conditions are fulfilled for successful installation of the OS X agent: Ensure Python 3.0 and above is installed Enter the device key correctly. Know how to add a device key

• How to identify and resolve conflicts between other APM products and the APM Insight .NET agent

  Problem statement: You are experiencing either of the below issues and suspect that another APM product is interfering with the Site24x7 .NET agent. 1. The .NET monitor is not created under APM > APM Insight > Applications, even after the .NET agent ...

• Troubleshooting steps when the MSI agent is blocked during installation

  Bulk addition of monitors can be done using Active Directory (AD). Click here to know how to add a Windows monitor using AD. The AD group policy helps to manage their users, computers and groups easily and quickly. In cases when the agent is pushed ...

• Troubleshooting steps when the Network Module does not start properly

  Follow the steps below to fix Network Module-related issues. If the issue is not resolved by the first step, try the subsequent steps until the issue is resolved. Step 1: Stop the On-Premise Poller and restart it with administrator or root ...

• DC migration steps for APM Insight agents

  For Server based installations 1. Obtain the new device key. 2. Update the license.key value in the APM Insight configuration file (or the environment variable mentioned) with the new device key. The location varies for each agent, as listed below: ...