Troubleshooting GLIBC error

Error : GLIBC 2.14 not found (required by ./installer)​

It means that the downloaded PHP agent was built with GLIBC 2.14 version, and it requires that version. Your system has an older version of GLIBC installed and hence you face this error.

 

PHP agent built with older version of GLIBC can be downloaded from the zip file provided herewith. Upon downloading, kindly follow the same instructions as like the installation of PHP agent.


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