Enable Business Units in Site24x7

How do I enable Business Units in Site24x7?

Business Units enable you to segregate and streamline IT monitoring among different business units in your organization from a single portal. It lets you organize and administer individual monitoring accounts based on business application, geography, type, and resource ownership. If you're using a Elite, Enterprise, and Enterprise Plus Web Paid Plans in Site24x7 and have Super Admin access, you can enable Business Units by following the steps listed below: 

  1. Login to Site24x7 web client.
  2. Navigate to Admin > User & Alert Management  > Users & Alerts. Click the Business Units link on the top right of the dashboard.

    The Business Units link will not be visible to users by default. You must contact support@site24x7.com to enable the link.
  3. A new page will be displayed, where you'll be provided a button to enable Business Units.

  4. Click the Enable Business Units button to confirm migration of your Site24x7 account permanently to Business Units.

    Upon clicking the button, the migration process will be initiated. Migration takes at least a few seconds to complete. Once you've enabled the Business Units account, you can't revert back to regular Site24x7 account.


    • Related Articles

    • Sync Microsoft Entra ID users to Site24x7 via Zoho Directory

      If you want to sync your user data from Microsoft Azure AD to Site24x7, you can do it with Zoho Directory's conditional assignment feature. Once synced, you can easily add users in Site24x7 without requiring manual intervention. The users added to ...

    • Troubleshoot the Error 404 and Error 99 for RabbitMQ

      When installing the RabbitMQ plugin, you may encounter the following errors: HTTP Error 404: Not Found: This error usually occurs when Site24x7's RabbitMQ monitoring plugin attempts to access the /api/overview page of RabbitMQ, but the resource ...

    • Roles supporting tunnel management and path data in VMware VeloCloud SD-WAN

      Introduction In VMware VeloCloud SD-WAN, the ability to create or modify tunnels and view path (tunnel) data depends on the user role. This ensures that configuration changes and diagnostic insights are restricted to authorized users. The table below ...

    • Meaning of the trouble message - "Content Length Modified"

      This alert indicates that the content length of your monitored website has changed compared to the previous check. Even minor textual changes on your website will be reflected as a trouble alert. How it works Under Threshold Configuration, if you ...

    • Executables and scripts to allow for Windows server monitoring

      One of the reasons you could not enable Site24x7 server monitoring could be your organization's group policy denying access to the executables, scripts, and batch files associated with Site24x7 server monitoring. Mark the following executables, ...