Enable Business Units in Site24x7

How do I enable Business Units in Site24x7?

Business Units enable you to segregate and streamline IT monitoring among different business units in your organization from a single portal. It lets you organize and administer individual monitoring accounts based on business application, geography, type, and resource ownership. If you're using a Elite, Enterprise, and Enterprise Plus Web Paid Plans in Site24x7 and have Super Admin access, you can enable Business Units by following the steps listed below: 

  1. Login to Site24x7 web client.
  2. Navigate to Admin > User & Alert Management  > Users & Alerts. Click the Business Units link on the top right of the dashboard.

    The Business Units link will not be visible to users by default. You must contact support@site24x7.com to enable the link.
  3. A new page will be displayed, where you'll be provided a button to enable Business Units.

  4. Click the Enable Business Units button to confirm migration of your Site24x7 account permanently to Business Units.

    Upon clicking the button, the migration process will be initiated. Migration takes at least a few seconds to complete. Once you've enabled the Business Units account, you can't revert back to regular Site24x7 account.


    • Related Articles

    • Site24x7 Subscription - Business units

      (This is for the reference of users who signed up before 2024) Site24x7's subscription model has a unique concept of Basic monitors and Advanced monitors, based on the type of monitors. It offers a set of Basic monitors, Advanced monitors, RUM ...
    • Bulk action to auto-discover VMware resources

      You can enable autodiscovery to monitor all the VMware virtual machines (VMs), datastores, resource pools, and snapshots in bulk at the associated VMware ESX/ESXi host level. Simply choose Yes next to your preferred resources and select the VMware ...
    • How to enable or disable anomaly alerts

      Anomaly alerts help identify irregular patterns in your monitored data, ensuring timely detection of potential issues. Easily enable or disable anomaly alerts to suit your monitoring needs by toggling Yes or No in the following path:‌ Admin > ...
    • Troubleshooting steps if I am not able to install the OS X agent in my machine

      Please ensure all of the below conditions are fulfilled for successful installation of the OS X agent: Ensure Python 3.0 and above is installed Enter the device key correctly. Know how to add a device key
    • Enable desktop or mobile push notifications for Slack messaging

      Learn how to enable desktop or mobile push notifications for Slack messaging. Read Slack help documentation. Learn how to set up Slack integration with Site24x7