Recent Articles
Reset MFA for customers: A safe access recovery approach in Site24x7 MSP
Multi-factor authentication (MFA) adds an extra layer of security for Site24x7 MSP accounts, but losing access to the registered MFA device can temporarily block a customer from logging in. To address this, Site24x7 MSP provides a secure process for ...
What are BOM signatures?
What are BOM signatures? A Byte Order Mark (BOM) is a special sequence of bytes added at the beginning of a text file to indicate its encoding format, including a UTF-8, UTF-16, or UTF-32. BOM signatures are harmless in regular text files but ...
Troubleshooting tips for monitoring Go applications in Docker
If you encounter issues with Go application monitoring in Docker, follow these troubleshooting steps to identify and resolve common problems quickly. The container fails to start Symptom: The APM container terminates immediately after starting. ...
OpenTelemetry Licensing
The OpenTelemetry (OTel) Service license usage applies when traces are stored and indexed in AppLogs. The cost is tied to trace storage, rather than the number of OTel services or monitors created. Suppose you have purchased 100GB of log storage. If ...
アップロードするWindowsイベントログをフィルター
Site24x7にWindowsイベントログをアップロードする前に、ログをフィルターすることが可能です。アップロードの必要ないイベントIDを指定することで、IDに該当するイベントログのアップロードをスキップできます。 ログの種類の追加または編集画面で、項目の設定を行います。 次の手順で設定を行ってください。 Site24x7アカウントにログインします。 [管理]→[AppLogs]→[ログの種類]→[Windows Event Logs]に移動します。 サンプル出力の表にある「Event ...