Recent Topics
Service Health
I would like to request the addition of a Service Health feature in Site24x7 similar to Azure Service Health. This feature should provide real-time visibility into cloud service outages, disruptions, and regional issues across monitored services. In Azure,
Obtain deep visibility into your Amazon DLM environment
Hi there! We’re excited to introduce Amazon Data Lifecycle Manager (DLM) monitoring as part of our AWS integration. Amazon DLM helps you automate the creation, retention, and deletion of EBS snapshots and EBS-backed AMIs. It keeps your data protected
Log analysis made simple with Site24x7's Field Explorer
Hi there! We're excited to introduce the Field Explorer, a log management tool designed to simplify and filter your log data analysis. With the Field Explorer, you can quickly refine and analyze your logs without needing to perform manual search query.
How OpenTelemetry can enhance observability in distributed systems: Practical examples
Observability has become one of the fundamental elements of performance and reliability as modern applications move toward cloud-native architectures, microservices, and multi-cloud. Traditional monitoring techniques often fall short in such dynamic,
HA for select Plugin Integration
Hello, It would nice if there were a way to have plugin integrations in a HA setup, like on-premise pollers do. I am not sure how this would work with standalone server monitor. Perhaps for standalone, this might be a unique value entered on both of the
Network Devices - Alert on Data Collection issues to montior
Hello, I have found that when there are data collection issues on a network device, the monitor itself remains Green and does not alert. You can find these issues under the on-premise Poller summary. However, we don't constantly monitor the on-premise
Paying 3X more for network monitoring license renewals? It’s time to switch.
Hi there, Has your network monitoring vendor recently hiked your renewal cost by 3X and pushed you into a subscription-only model? You’re not the only one. Many IT teams are dealing with the frustration of losing perpetual licenses, facing sharp renewal
Introducing user alert groups for smarter alerting and reporting!
Hi MSPs, We’re excited to introduce the User Alert Group feature designed to help you organize users efficiently and streamline how alerts and scheduled reports are delivered. With this update, you can now group users based on customers, roles, or monitoring
Alerting on E-Mail Message
Hello, We have a service in which the only way to get an external alert is VIA email. There are no exposed APIs or other ways to get this data, such as API, webhooks, etc. It would be great if there were an option to have a monitored address within Site24x7
Internet Speed Test
Hello, In the IT Tools, there is an internet speed test. This would be a nice feature to run from an On-premise poller. Of course, we can script the equivalent, or load EXES and run them as a plugin, or other ways, but an out of box tool would be nice
Introducing Tags for MSPs: Simplify customer management with smart organization
Hi MSPs, We’re excited to introduce Tags a smarter, more efficient way for MSPs to organize and manage customer environments in Site24x7! Label monitors with intuitive key-value pairs like Customer: ZylkerTech or Env: Production to categorize, filter,
Stop the guesswork: Troubleshoot with confidence with process monitoring
IT infrastructure is vast, complex, and interdependent. At any point in time, businesses rely on thousands of servers running thousands of processes. Detecting server downtime is fairly easy—but true observability is when you know precisely which processes
4 common OpenTelemetry challenges and how Site24x7 helps overcome them
OpenTelemetry (OTel) is transforming observability by standardizing and unifying how telemetry data such as metrics, logs, and traces are collected from distributed systems. However, while it unlocks new opportunities for monitoring and troubleshooting,
Keep your OCI serverless workloads reliable with Site24x7 monitoring
Hi there! We’re excited to introduce Oracle Cloud Infrastructure (OCI) Functions monitoring as part of our OCI integration. OCI Functions lets you run code without provisioning or managing servers. However, as your serverless workloads grow, it becomes
Site24x7 Scope inquiry : API
Hello everyone, I am trying to access this URI : https://www.site24x7.com/api/alarms_list for my automation build (Third Party, not directly site24x7) but every time I access it using admin.read scope, I get an error message "message": "{\"error_code\":1121,\"message\":\"The
ManageEngine recognized in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
We are excited to share that ManageEngine has been recognized in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM). We believe this recognition reflects our ability to execute on customer needs while staying in step with the evolving
Simplify AWS monitoring with a unified, visual topology in Site24x7
Hi there! We’re excited to share that Topology View, is now available in Site24x7 for AWS monitoring. Managing complex cloud environments can get overwhelming when resources span across multiple accounts, regions, and services. The AWS Topology View brings
Disable Custom Widget behavior
Clicking on the servers in a custom widget redirects me to the respective monitors, and I wish to disable this behavior, allowing me to display information only.
Gain full visibility into your Commvault backups with Site24x7's Commvault Command Center monitoring
Hello there, We’re excited to introduce Commvault Command Center monitoring in Site24x7—a skillful addition to our backup monitoring capabilities. This integration provides a centralized view of all backup policies, job metrics, snapshots, and server
Site24x7 On-Premise Poller: Version updates and release notes
There are regular updates in Site24x7 On-Premise Poller for all major releases containing feature enhancements and fixes for bugs. We recommend that you upgrade to the latest version as soon as possible. Going forward, we will update this thread with every new release of On-Premise Poller. Follow this topic for instant updates, or check the list of all On-Premise Poller update releases for more information. Latest version: 4.3.0 The month of release: July 2019 What's new: Support for High Availability
IT Automation arrives in the Site24x7 app—unlock instant security and control!
Hi there, We’re thrilled to announce that the IT Automation capabilities available in the Site24x7 web client are now accessible directly from your mobile app—helping you manage and execute tasks anytime, anywhere. Execute crucial tasks instantly from
Build custom plugins with Zia AI assistant
Hello, We're excited to announce an easy way to build custom monitoring plugins with the help of Zia, Zoho's AI assistant, which can be integrated in Site24x7. With this new AI-powered capability, you can now instantly generate custom monitoring scripts
Keep your Oracle Cloud networks connected with Site24x7’s OCI DRG monitoring
Hi there! We’re excited to introduce Oracle Cloud Infrastructure (OCI) Dynamic Routing Gateway (DRG) monitoring as part of our OCI integration. OCI Dynamic Routing Gateway acts as a virtual router that connects your on-premises networks, virtual cloud
[Service update] Planned maintenance of our Europe data center for 2025
Dear customers, As part of the regular maintenance of our Europe data center, we'll be switching operations from our primary data center in Amsterdam, Netherlands to our secondary (disaster recovery) data center in Dublin, Ireland on Nov. 2, 2025 from
[Service update] Planned maintenance of our Australia data center for 2025
Dear customers, As part of the regular maintenance at our Australia data center, we'll be switching operations from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne on Nov. 2, 2025 from 9:30pm–12am AEDT (10:30am–1pm
Site24x7 is upgrading to HTTP/2
Hi all, We are excited to announce that Site24x7 is upgrading to HTTP/2 to improve communication performance and optimize data transfer between users and Site24x7 servers. Benefits Faster and more efficient data exchange between users and Site24x7 servers
How to solve authentication failures when you have an Azure setup
It is not just your business. Enterprises worldwide face recurring technical issues related to authentication failures and access problems. These errors often pop up, especially in scenarios with service connection setups, pod/start failures, or integration
Kubernetes monitoring & observability trends 2026 | Future of Kubernetes observability
Kubernetes continues to dominate as the container orchestration standard, but the way we monitor and observe clusters is rapidly evolving. As we head into 2026, Kubernetes monitoring is moving toward actionable insights, cost-aware observability, and
Track and optimize your control plane with etcd monitoring
We’re excited to roll out etcd monitoring as part of Site24x7’s Kubernetes control plane toolkit. Why this matters etcd is the brain of your Kubernetes cluster, storing all critical data: nodes, ConfigMaps, Secrets, and more. Slowness or instability in
Introducing Global Parameters for simplifying MSP management
Hi MSPs, We’re excited to introduce Global Parameters—a powerful way to streamline configurations across all your customer accounts! Set global defaults once, and simplify management while giving your customers the flexibility to override or create their
Comments on Monitors
It would be great to have a comment section in monitors. And example would be able to put links or information in a monitor about troubleshooting a monitor. Even a small field, like 255 characters would be helpful. This would be particularly useful and
Monitor and count available updates through SCCM on Windows
Hello, have you any plugin available that will see and count available updates for Windows Servers / Windows Client version through SCCM (Microsoft System Center Configuration Manager) ? Thank you
CIDR blocks vs. IP ranges: Aligning network discovery with business value
At every turn, IT leaders are required to prove the value of every technology investment. Technology business management (TBM) practices encourage connecting tech spend directly to business outcomes, demanding accurate data about what’s in your network
MSSQL Server Insight Job Monitoring
Hello, The job failure view in the Insight monitor is nice, but I was not able to immediately find any way to alert on job failures. Is this possible? Additionally, there doesn't seem to be any report on job failures either in reports view. Such as, top
Strengthen the server back end with server URL checks
In distributed architectures, the back-end service reliability of microservice endpoints and internal APIs relies on the health of local URLs. These local URLs are not exposed to the public internet and are essential for your IT infrastructure health
Simplify server issue diagnosis with service monitoring
It's well-known that an alert that just states “the server is down,” is not particularly helpful for your already overworked SysAdmins and SRE teams. Diagnosing why the server went down is their challenge. The problem is that memory spikes, CPU overload,
Introducing the Full-Stack Agent: Monitor every layer of your IT infrastructure
We’re thrilled to roll out the Site24x7 Full-Stack Agent. This agent is your unified monitoring powerhouse that automatically covers servers, logs, databases, containers, and applications across Microsoft Windows and Linux ecosystems. Say goodbye to juggling
[New Features] Gain Deeper Visibility Into Application Performance by Tracking OpenTelemetry Metrics and Logs in Site24x7
Hi there! We’re thrilled to announce our new features for OpenTelemetry: metrics and logs. Now you can capture metrics by building custom queries to monitor system performance, detect errors, uncover trends, and analyze logs in real time—all on one platform
Stop decision overload: How discovery filters optimize device onboarding for efficient network monitoring
Every network administrator encounters the same question during discovery scans: Should this device be monitored or ignored? Routers are critical, but what about test servers, lab switches, or that aging and unused printer still on the network? Manually
Gain end-to-end visibility into AWS ElastiCache Valkey with Site24x7
Hi there! We’re excited to introduce Amazon ElastiCache Valkey monitoring as part of our AWS integration. Amazon ElastiCache for Valkey is a fully managed, in-memory caching service from AWS that uses Valkey, an open-source, Redis-compatible datastore.