ServiceNow connector is not replacing and sending the PARAM values dynamically to ServiceNow for the applicable monitors

ServiceNow connector is not replacing and sending the PARAM values dynamically to ServiceNow for the applicable monitors

We are in the process of integrating Site24*7 with ServiceNow. We are using the ServiceNow official connector within Site24*7 for this integration. We are doing the testing after initial configurations in Site24*7, but the ServiceNow connector is not replacing and sending the PARAM values dynamically to ServiceNow for the applicable monitors.

Could you please assist me how can resolve this issue?