Dear Team,
The Agent automatically stops and also domain, IP and port has been whitelisted/open.
Also no proxy has been placed in the environment. Kindly guide us for this issue
Below given is the logs of Site24x7 Windows Monitoring :
2020/07/28 13:51:43:314 RotateLogger : LoggerMaxFiles 9
2020/07/28 13:51:43:314 RotateLogger : LoggerMaxSize 1000000 bytes .
2020/07/28 13:51:43:317 ServiceMain :: 13:51:43 Site24x7 Agent Service is started successfully2020/07/28 13:51:43:338 MonitoringEnabled :: TRUE
2020/07/28 13:51:43:340 upTimeMonitoring : 02020/07/28 13:51:43:517 proxy server Enabled : 2020/07/28 13:51:43:517 Current working directory D:\SITE24x7_HW\WinAgent\monitoring\bin
2020/07/28 13:52:01:624 InternetGetRequestEx : Error in WinHttpSendRequest [169.254.169.254] -> 120022020/07/28 13:52:04:624 InternetGetRequestEx : Error in WinHttpSendRequest [169.254.169.254] -> 120022020/07/28 13:52:07:625 InternetGetRequestEx : Error in WinHttpSendRequest [169.254.169.254] -> 120022020/07/28 13:52:10:625 InternetGetRequestEx : Error in WinHttpSendRequest [169.254.169.254] -> 120022020/07/28 13:52:10:628 GetServerLocation :: server - plus.site24x7.com secondary server - plus2.site24x7.com2020/07/28 13:52:10:630 GetServerLocation :: server - plus.site24x7.com secondary server - plus2.site24x7.com2020/07/28 13:52:10:638 Going to Register Agent on Date: 28-07-20, Time 13:52:10
2020/07/28 13:52:32:096 Customer ID : AgentKey
2020/07/28 13:52:32:096 IP Address : Masked_For_Safety
2020/07/28 13:52:32:096 OperatingSystem : Windows 2008 R2
2020/07/28 13:52:32:096 MonitoringAent DNS : TESTSERVER.COM
2020/07/28 13:52:32:096 Product Version : 19.7.2
2020/07/28 13:52:32:096 Register Agent :: datatosend :: ?custID=AgentKey&monagentID=TESTSERVER&monagentKey=SITE24X7&IpAddress=Masked_For_Safety&osName=Windows 2008 R2&agentUniqueID=1595921547&category=Server&monagentDNS=TESTSERVER.COM&updateStatus=yes&agentVersion=9.0.9&productVersion=19.7.2&isMasterAgent=NO&MACAddress=00:0a:f7:57:fc:76,00:0a:f7:57:fc:74&installer=STANDALONE&freeServiceFormat=json&bno=1972&upTime=67183&uuid=49B4754F-7CB6-11E4-91A8-40F2E9C34118&DomainName=ADCCBCBS.COM&OsArch=64&timeStamp=15959245520952020/07/28 13:52:34:630 SubString returned NULL for NSPORT
2020/07/28 13:52:34:630 SubString returned NULL for timeDiff
2020/07/28 13:52:34:631 InternetGetRequestEx : Status -> [plus.site24x7.com] -> 2002020/07/28 13:52:34:631 Register Agent :: Data Posted Successfully2020/07/28 13:52:34:631 agent Run flag is set to FALSE. Shutting down the agent2020/07/28 13:52:34:633 ************13:52:34 Service Control Stop notification is received************2020/07/28 13:52:34:671 Status update :: datatosend :: /plus/StatusUpdateServlet?agentKey=SITE24X7&agentStatus=AGENT_DOWN&serviceName=Site24x7 Windows Agent&CUSTOMERID=AgentKey&AGENTUNIQUEID=1595921547&timeStamp=15959245546712020/07/28 13:52:35:204 InternetGetRequestEx : Failed with the http status code 4042020/07/28 13:52:35:204 SendAgentStatus - Failed to post the data to server with error code [13]2020/07/28 13:52:35:497 Inside FreeAllResources()