"error_code": 1100, "message": "You are not authorized to perform this operation"

"error_code": 1100, "message": "You are not authorized to perform this operation"

Hi Support, 

I am having issue getting list of monitors from Site24x7 API. I have already looked through earlier topics to troubleshoot but no success. I have tried below. 

 

1) I have generated the zaaid and passing it in the header. 

2) I have created scope for listing monitors as Site24x7.Admin.Read & also tried Site24x7.Admin.All. Still getting same error message. 

 

I have tried various scopes and tried other operations but continue getting this error message. I am testing the API from postman, I have had this working OK since last few months ago and its stopped getting list of monitors for me. Please advise as I have raised a support ticket [Re:[## 1094401 ##] Server Monitoring : Site24x7 API - Access issue] but no update from that end. 

 

Thanks,

Mittal