Auto Upgrade and Bulk Upgrade Not Working

Auto Upgrade and Bulk Upgrade Not Working

I noticed that all are Windows monitors are mixed between version 19.9.0 and 19.9.5.  Our settings is to auto upgrade when the newest versions are released.  At this time the newest Windows version is 20.0.3.  The same issue applies to our Linux servers as well.  The version is 18.0.0 while the newest one is 18.1.0.  When trying to bulk upgrade, all the servers are greyed out.  If I remove the option to auto upgrade and go directly to a server, there's no option to upgrade.  Other than upgrading over 1500 servers manually (won't happen), what are the steps to fix this?