Automat action from Poller
Hi, I want to know if I am able to setup some automat action for a poller. There is an option from site24x7 server, "IT automation template", can we setup a same thing to a poller? Like whenever a monitoring down, we can ask a poller to invoke a API request, or run some command from where the poller is installed? Thanks, Qi
How to get SSL/TLS monitor's ranking and trust, blacklist check through API?
Hello Dear Site24x7 team, I try to get the summary data (ranking, trust check, blacklist check, expiry day) of SSL/TLS monitor data through Site24x7 API, However, I only find FQDN report API can get the expiry day of SSL/TLS monitor www.site24x7.com/help/api/#fqdn-report I checked almost every site24x7 api documents but didn't find where can I get the "ranking", "trust check", "blacklist check" data in SSL/TLS through API Any idea is a great help, thanks a lot!
Additional User Role Options
Hello, Would it be possible to add the ability to give the Admin User Role but only to specific Monitor Groups. We have multiple teams using the console but would like the ability effectively split it so members of one team cannot see/edit other teams monitors. We currently have given the operator role but that does not let them edit/assign thresholds etc. Alternatively if we could create a custom role and set specific permission levels that would also work.
Admin Role for specific Monitor Group
Hi Team, I do not see any options for Admin Role to Specific Monitor Group. There should be option to have a Group Admin Role to help organization control the respective monitor inventory. Ex- There is a network group and Server Group in a org, There should be option to have a Admin for Network and Server respectively.
Server 2008 - TLS Connectivity Issue
Hello - Over the last week or so, I've noticed that a number of my Windows 2008 servers have started displaying alarms for "could not establish communication with the Server". In every case so far, the fix has been to apply the reg key for setting the default secure protocol as outlined in this article: support.site24x7.com/portal/en/kb/articles/how-to-check-if-tls-1-2-is-enabled Looking at the agent logs on a couple of the servers, this seems to have started around the 6th or 7th of July. The logs
Adding a comment field for a monitor
Is it possible to have a comment field when configuring a monitor?
Monitoring Office365 Mailbox
Hello, Is it possible to monitor any specific mailbox/mail address like total mail pending,mail age and total size in office365?
Dependent on monitor
Hello, I don't get the dependency working as it should. We have for example a monitor for our internet-line, and we have a monitor for the switch. I want to make the switch-monitor dependent of the internet-line-monitor, so i fill in the field 'dependent on monitor' in the switch-monitor, pointing to the internet-line-monitor. When the internet line goes down, i only expect an alert for that line then. But i still get both alerts, for the line and for the switch. How can i prevent getting the alerts
How to generate alerts for misconfigured SSL certificates
Hello, Apologies if this was asked or explained elsewhere. I'd like to provision a monitor to catch SSL misconfigurations, but didn't get the expected behavior from the SSL certificate monitor. Specifically, this condition didn't trigger an alert. Instead, if configured the monitor before, then changed the configuration on our CDN to break the certificate (so it wouldn't match the host domain), the monitor couldn't detect any problems at all on a forced monitor refresh. If we created the monitor
Threshold Notifications on StatusIQ status page
I have setup a threshold for one of my monitors that if the website takes too long to load it should show in a degraded state. It shows up in the dashboard as degraded, however the monitor on the StatusIQ Status Page that we send our customers to shows it as Healthy. I would like it to show Degraded on the Status Page. How can I get it to display correctly? My StatusIQ status page was imported from the original Site24x7 Status Page where we originally set it up.
zpdp: symbol lookup error
Has anyone else come across this issue when trying to start the zpa monitor in Ubuntu zpdp: symbol lookup error: /lib/x86_64-linux-gnu/libssh.so.4: undefined symbol: EVP_PKEY_get_raw_public_key, version OPENSSL_1_1_1 My openSSL version is currently OpenSSL 1.1.1f 31 Mar 2020 can't seem to find any solutions to this, welcome any comments.
Need notification or an easy way to know when a new monitor was added
Hi, One area in need of improvement is tracking when a new monitor was added due to auto-discovery. As far as I know the only way to know that new monitors were added is to try and read through the audit log. The filter option is a global search so if you search for Created you may end up with items in the list that have a tag with the keyword. Ideas for improvement: 1. Send out an email to a specific team within a business unit to be notified when monitors are added. Team should be able to choose
Azure VM monitor / Azure Server monitor V.S. AWS
Hi, I was wondering why there are separate monitor types for monitoring VMs in Azure. It is confusing and adds significant cost to have both. When I look at AWS the EC2 instance monitor includes the server metrics as an additional tab. Why has this not been done for Azure and are there plans to fix this? I also see that the EC2 monitors have quite a bit more detail on configuration than the Azure monitors.
Dropbox plugin
We have a server that runs dropbox. Sometimes the application stops. We want to be alerted when this happens.
Are the recorded system logs editable?
Hello, I am interested in the logs analysis feature. I find the system in which you can make sql type queries and easily find information in the logs very interesting. There is a question that I can't find an answer to. If the logs are recorded in real time but a hacker penetrates a server, modifies the logs to hide his traces, will the logs recorded in site24x7 be modified too? Thanks and have a nice day
ceph storage proxmox
ceph storage proxmox for site 24x7 plugin aplication on device ceph
I'm getting a DNS configuration error
Hello. I'm getting a DNS configuration error, "It is a lookup type that is not available." how does this affect the web site? The engineer in charge does not investigate and I am in trouble. I have tried benchmarking (Apache Bench). Request per second processing is extremely slow (60req/sec). Is it related to DNS settings? Thanks for your help.
Associate VMs with Host Servers Feature Request
It'd be great to have a feature where each virtual server shows the associated host server it belongs to. Running a Powershell script such as, Get-ItemProperty -Path "HKLM:\Software\Microsoft\Virtual Machine\Guest\Parameters" -Name "HostName" can achieve those results but it would be very convenient to have that information in the summary page or another tab on each server.
How to get the very monitor's performance report with all its locations through api service?
Hello, I am now able to get the specific monitor's performance report through api service with $ curl "www.site24x7.com/api/reports/performance/113770000021171001?unit_of_time=5&locations=113770000000073133&period=8" \
-X GET \
-H "Accept: application/json; version=2.0" \
-H "Authorization: Zoho-oauthtoken 1000.41d9f2cfbd1b7a8f9e314b7aff7ab2d1.8fcc9810810a216793f385b9dd6e125f" reference from here-> www.site24x7.com/help/api/#performance-reports However, the above method can only get the
Implement Page speed insight metrics or Page Load Time Summary for web transaction monitoring
In-order to view the performance of a web page we can capture it using web page speed (browser) monitor. This has a limitation where we cannot use it for multi step process or for a particular user flow to get the overall page speed insight.Can you please include the page insight/Page Load Time Summary details to the web transaction [browser] monitoring where we have multiple steps and replicate user action so that with this additional feature we would be able to get the website performance of all
DNS monitoring of a-record
Hi, Is your tool able to check that a specific bare domain only contain one a-record and not multiple, and that the a-record returns a specific IP? One of our clients DNS provider continue to have some issues and we want to monitor this in an automated way. One of the issues is that the bare domain some times has multiple a-records where only one of them is valid. We want to monitor that it only contain one a-record and which IP it contains. Thanks in advance. Best regards, Jens Beltofte
Sites Down" False Alerts"
we're receiving many times ( down alerts ) for our sites. when were browsing the sites they're up and accessible without issues. The Alerts still showing sites are down on multiple locations. what's the best practice for sites configurations. i'm using similar to the following: * Check Frequency= 5min *Case sensitive = No * Http Response Header Severity = Trouble * Threshold Type= Static Threshold * Response time threshold for primary monitoring location = 5 Value poll * Number of locations to report
Prompt for Comment when Suspending a Monitor
Would be helpful to have a prompt for comment when suspending a monitor with the date and person who suspended.
nginx Logs sourced from Container Logs
Hi, We use an nginx container as the API gateway to our infrastructure. We currently parse the Docker container logs as described www.site24x7.com/help/log-management/docker-container-logs.html. How do we then parse these log outputs to extract the nginx access logs? e.g., instead of pointing at /var/log/nginx/access.log we want to point out the container logs for a given container.
How to trigger automation based on multiple conditions?
I set up a server monitor to trigger IT Automation (server reboot via an external API) when it reaches 90% CPU usage 5 times. This worked OK until today when a server locked up so quickly it never got to 5 tries and site24x7 lost communication with my server monitor. I don't want to lower the threshold (e.g. 2 times), because this could cause false alarms. If set too low, the server might be rebooted just because we had a temporary load spike. I also don't want to trigger on a simple "lost communication
No Data in Site 24x7 after installing PHP - APM agent
I don't see any data in Site 24x7 after installing the PHP agent. I have followed all the steps mentioned here: www.site24x7.com/help/apm/php-agent/install-php-agent.html Still can't see Site 24x7 displaying any data for my web server. Any advise would be really helpful. Thank you!
[API] set alarm
Hello, I'm trying to set an alarm ( monitor down ) with api , but i'm not sur if it's possible. I can able to create outage but no alarm , it's possible to set an alarm or a monitor down ? and how ? Sorry , i'm new new with site24x7 .. Michael
Authenticated URL
We recently began using a product that redirects an unauthenticated user from the target URL to a login page and then back to the website. My uptime monitor has basically been monitoring the availablilty of this login page. Is there a way to pass login credentials to the login page with the uptime monitors? I was not able to see anything in the setup page.
Unable to succesfully add GCP monitor. No discovery happens (or hardly any)
I'm trying to add a GCP monitor, but it is 'discovering' for hours. ("Your GCP resources are being discovered, this may take a while." keeps being displayed). In 2nd browser window I can see that it has disovered a Kubernetes cluster, but that's all. No VM Instances/disks/storage/etc. And the only information it gathered from the GKE cluster is the configuration details. All other information (CPU usage/disk etc is empty). Also no information on what is running within the cluster. I've also tried
How to get site24x7 web page speed browser's log report through API service
I am wondering does site24x7 enable us to get web page speed browser's log report (csv file) through API service? Now, I am able to use site24x7 API to get web page speed browser json file. But this is not what I need by far. I need to get the further log report of the web page speed browser. To retrieve monitor, I reference this site. www.site24x7.com/help/api/#retrieve-monitor But I did not see how to retrieve the log report csv file through site24x7 api further here. www.site24x7.com/help/api/#web-page-speed-browser
Custom Log Format
Hey guys, Trying to format a custom log source from file. It is failed to get picked up by the sample logs, and fails due to inability to find the date. I am looking for the time field that I have highlighted, but all my attempts to create the custom field are note recognized. How might I format this? id=DEVICEREMOVED sn=SERIALREMOVED time="2021-04-21 20:05:05" fw=192.168.0.119 pri=1 c=0 m=1154 msg="Application Control Detection Alert: PROTOCOLS SSH Protocol -- Client Request Outbound" sid=10097
Adding snmp monitoring for Dell Equalogic PS 4100
Hi, I've added a Dell Equalogic PS4100 to my list of monitored devices. It has been setup as a network snmp monitored device via a Poller. It finds basic snmp info such as sysuptime, network interfaces and ip routing discards, but I'd like to monitor disk usage as well. However none of the performance monitors that I added, get shown in the performance counters screen. I'd like to avoid having to create custom performance counters, since I can see they're avaible from the counters overview (see attached
Linux Software RAID / mdadm
Hi there, We are in consideration of using your platform to manage and monitor our infrastructure as a hosting provider, however we noticed today there’s no RAID monitoring for mdadm on Linux machines. Can you please add support for this? Dennis, Brixly
WMI issues on Windows Servers
Other than my organization (we do have a Site24x7 team looking at the problem) is anyone else who's using Site24x7 to monitor their servers experiencing WMI issues on every server? Not just physical servers, but VMs as well. We do have HP servers in place and we're seeing errors such as: Windows Management Instrumentation has stopped WMIPRVSE.EXE because a quota reached a warning value. Quota: PrivatePageCount Value: 6275072 Maximum value: 0 WMIPRVSE PID: 10468 Providers hosted in this process: C:\Windows\SysWOW64\wbem\WmiPerfInst.dll.
Blank page on login?
Is anyone else having trouble when logging into the main page? I wanted to try out this service, but every time I go to the login page and it redirects to "https://www.site24x7.com/login/success.jsp", I just get a blank page. It happens every time on every browser. What's causing it?
Missing Site24x7 Microsoft Teams Connector
Hello, I am having trouble adding the Site24x7 Connector to a dedicated Teams Channel. I can add the Site24x7 Dashboard to as a pinned Tab, but dont seem to be able to add the connector portion. I have already enabled all third party apps from our Teams App policies, anything else I may be missing?
How to be alerted via different medium
Hi, I'd like to know if I can be alerted via different medium in case of false alarm. i.e. for the 1st error, I'd like to be notified via email, and if it failed in the 2nd test (or not back up in 10 minutes), I'd like to be notified via SMS. I saw similar responses but seems not the same scenario: Delay would delay all alerts, I'll miss the 1st error www.site24x7.com/community/tip-60-how-to-use-notification-delays-to-your-advantage Escalation goes to different users, not the same use www.site24x7.com/community/alert-escalation-need-option-for-alert-medium-to-notify
New esxi host auto detected but inventory not updating
I have added a new esxi host which site 24x7 detected automatically and shows as 100% available. However none of the details are populated, every field says no data available (CPU, Memory, Disk usage, Associated VMs, Associated Datastores, Network and ESX Details are all empty). Furthermore all the VMs running on that host show as normal in site 24x7 but the "associated esxi host" field shows the IP address of the host rather than the host name and has a not monitored link beneath the IP address.
Monitoring Host's Syslog from Docker Agent
Hi, we're using the Docker Site24x7 agent to monitor our hosts. Host stats, and Docker containers all monitor as expected, but I can't make pick up the host log files. It currently reports "The last we received logs for this log type was Apr 7, 08:16:13:393 (1 Hrs 44 Mins ago)." I followed the pattern of mapping /var/log -> /host/var/log I also tried adding /host/var/log/* to the Syslog Log type I've not managed to find any documentation regarding this, apart from www.site24x7.com/help/log-management/sys-logs.html
Adding SSL on Monitoring
Hello i was wondering how will i add a SSL monitoring if the domain goes like this *.yoursdomain.com. I tried to added it and getting configuration error. Any suggestion and inputs is welcome. TIA!
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