EU Customers login account unable to post to Feature requests
Please provide an update as to when EU customers will be able to login in and post directly into the feature requests\community boards? When we log into the portal it displayed the following Your participation in our community is important to us. While we're working to support this in your domain, we recommend you to access www.site24x7.com/community/ and post your requests and comments as a guest user. As a corporate user of your system, it is important that we can track the progress of requests.
Uptime Notification Delay
Hi Site24x7, Is there any current solution to add a Notification Delay when Monitor changes its state from DOWN to UP like we do have for Downtime Notification Delay? Many web serves/reverse proxies/load balancers can check target multiple times before marking it as healthy again. Best regards, Svyatoslav.
Managing 24x7 as code
Hi, We have a pretty big set of alerts in 24x7 by now - 2,000 monitors in a hundred or so monitor groups. It's a pain to keep up with. What I want to do with 24x7 is what we do for servers and infrastructure, using Chef or Terraform; Describe what I want in code. Push (or pull) changes using the API. 'Magically' things change. It looks like my options are - Roll out something homemade using bash or python and curl acting on configuration files. - I don't know what. Is there an option to rolling my
PHP APM Insight Agent for Windows
I am installing the APM Insight PHP Agenet 3.2.1 from Site24x7 on Windows. This is on a webserver running PHP 7.4.4. Every time I receive an error "The application required PHP version 5.3 or above. Please install PHP and retry." As I said, I am running PHP 7.4.4. The Web application works, and 7.4.4. is the suggested version from our application provider. We would like to be able to monitor the performance. I've attached screenshots showing the error and that PHP is installed. I've attempted to
[RESPONSE BODY | RESPONSE HEADER] How to save response body/response header
Hi. I want to configure my Slack message with more details of issue. I see variables, which I can pass into slack message title, but it's not enough. For example, I want to put into this message my response header value. Can I make it or it's not possible? Thanks in advance
What is STATUS_CHANGE_ATTRIBUTES array in JSON payload
Hi There, Whats is STATUS_CHANGE_ATTRIBUTES array in JSON payload, sent by 24x7Site, some times its appears in the payload, some times not When its appear whats does it mean? Thx César A. Costa
Linux monitors: prevent autoadding "disks"
Hello, Is there a way we can prevent linux monitors from auto adding mounts to monitor? Example: if you mount an nfs share for restoring a backup, this share will be autoadded by the agent and monitored. When you dismount this share later, then the monitor will go into alarm because the disk is no longer available.
NCM Backups Local Storage
Some of our customers are not comfortable to have the network devices backups stored on site24x7 cloud. We would like an option to store NCM backups on local on-premise poller please. Really appreciate if you can include this feature under NCM
On-Premise Poller Java JRE version - Possible security vulnerability
Hi Are there any plans to update the JRE version used by Site24x7 Pollers? Our security team has flagged possible vulnerabilities with older JRE versions Last update mentioned on your roadmap was August 2021 On-Premise Poller Java JRE version upgraded to 11.0.11 www.site24x7.com/community/site24x7-on-premise-poller-version-updates-and-release-notes#18151000001728599 www.site24x7.com/community/site24x7-on-premise-poller-version-updates-and-release-notes#18151000001728599 Hello all, We have released
Monitoring REST API with Bearer Token
I want to monitor a REST API with GET method. This API has a bearer token. When i set the bearer token to "HTTP Request Header" field, i get "This url is forbidden." error. How i can configure bearer token in REST API alarm. (You can see below how can i set the token) HTTP Configuration; HTTP Method: GET HTTP Request Header; Authorization, bearer XXXXXXXXX
Windows Failover Cluster MountPoints
We have multiple mountpoints with no drive letter running in our environment. I can see it in Site24x7 where it shows generic path names such as, \\?\Volume{0670809e-95e1-4233-994c-bb8b86550b2b}, the associated Volume Label and the size. I know I can set the Threshold Configuration for each of the child monitors, however, when it alerts, it only gives the path but not the name, therefore its hard to determine what the issue is for specific users. In the next agent version, will there be a better
Site24x7 up alerts of monitor on JIRA
Hi Team, We setup an alerts of monitor on site24*7. We are getting JIRA ticket when monitor goes down. But also we are getting up alerts on JIRA when it comes up. So we don't want that up alerts ticket on jira. Only need down alert tickets. How we can change configuration setting for that monitors?
Less memory usage for internal pollers
I know the docs call for 8 GB of RAM for pollers but all we do is site monitoring, nothing more so we set ours up with 4GB, but we see a constant 80% or above memory usage on the pollers. Is there anyway to make these more efficient considering all we do is web monitoring? We run no custom scripts or other types of monitoring.
Testing - Create user alert group
Can I able to add user alert group in add monitor page?
How to disable only CPU monitoring at specific time, for specific host (every day)
Hello there! We have a hundreds of different company hosts and services, and need to disable some specific alerts(like CPU, or MEM or DISK), that as know as false-positive alerts. This is one real host example, but we have more than one hundred, that need to customizable like it, to prevent specific false-positive alerts. The server is turned on, and after 30 minutoes, Antivirus scan all files and make CPU high, but applications hosted in this server, is working fine and we do not need this CPU alerts
Website defacement: how to deal with dynamically-generated image src URIs?
Does anyone have any suggestions about how to handle the false-positive alerts triggered by dynamically-generated 3rd party image src URIs? A prime example of this is Twitter's (conversion tracking) Universal Website Tag[1]. As of May 2022, the JavaScript which Twitter requires you to include on your website (merely loads Twitter-hosted JavaScript which the website owner has no control over) also generates a request for a 1px tracking image using a URI with a random parameter value and one of a handful
HP ILO
The performance of a server is very important, but data loss is a priority. We use many HP servers and it would be very useful to have a storage monitor to check the internal disk failure. The integrated ILO shows the damaged disks and it would be useful for Site24x7 to query it indicating the degraded raid.
Forced redirect from Site24x7 to Cliq?!
Am I the only one experiencing this? As of this Monday morning (2 May), when trying to access any Site24x7 web UI page, the browser is forced-redirected to Zoho Cliq's product description page (www.zoho.com/cliq/?serviceurl=%2Favcliq%3Fframeorigin%3Dhttps%253A%252F%252Fwww.site24x7.com&zsrc=fromproduct). The Site24x7 web UI is completely unusable in this state! This is inexcusable. No click action is needed by the user, the page redirects automatically. I've tried this in multiple browsers and each
SITE24x7 ANOMALY CONTROL PRETTY USELESS FOR US
Hi, So we hace around 500 monitors running and I notice my team completely ignores the 'confirmed anomaly' dashboard and the all anomaly control, which, I think is very important. I did a deep dive into 43 reported anomalies out of 69 in 1 day and all are false positive. Site 24x7 keeps reporting traffic spikes (bytes sent or received) and cpu spikes based on BASELINES. While this is similar to what I reported on www.site24x7.com/community/cloudfront-monitoring-ia-thresdhold-not-useful%2C there's
Created a custom plugin, but Site24x7 isn't detecting any attributes
Hi everyone, so I created a custom python plugin to monitor an AWS Redis Cluster. It uses the redis python module to pull memory info from the cluster, and returns it. Now the plugin seems to be working correctly. I run it manually and get this: { "heartbeat_required": "true", "max_memory": 10527885773.0, "plugin_version": 1, "units": { "max_memory": "bytes", "used_memory": "bytes", "used_percentage": "%" }, "used_memory": 5729456.0, "used_percentage": 0.054421715086364855, "validation output": {
APM Insight > Java Agent -> Reports
As per steps I have added the APM for JAVA ( JBoss EAP 6) and how can we view the reports in the dashboard, and how to verify it.
How to add Windows server WebLogic server in monitoring
Hi, We have Window server where we have installed WebLogic and we want to add this WebLogic to site24x7 for monitoring. If I try to add this server for site24x7, it is telling us to install linux plugin, but we have Windows machine. Kindly advise me how to add this WebLogic for monitoring. This is Azure VM and already Azure VMs all are added in server monitoring. Windows agent is installed already.
Push notifications only for specific monitors
I have different notification profiles to alert in different ways depending on the importance of the monitor that fails. For example, non-critical servers are configured to alert me via email only. However... when those fail, the iOS mobile app will sound the alert even at 3AM when I really don't care to be waken up for a non-critical system. Is there a way to customize the mobile app push notifications according to the main website's notification schedules?
Change email address for notifications
Is there a way to change the email address used for email notifications for existing users? If the system that goes down is our own mail server (we manage our own email servers), then we would not be receiving those alert emails being sent to it (it just happened today... didn't think about this when setting up the system. I know we can add new users with a different email email (ex @mac.com), but it would be simpler if we can edit the email for the existing ones. Thanks, Roberto
Limiting number of times automation runs
I was wondering if we could limit the number of times an automated action is run, it reset of IIS/App pools in case of CPU/Memory usage. Don't want it to always be performing the action when breaching the threshold, just the first time time or only in X amount of minutes\hours so that the services isn't always being impacted. anybody knows if this is possible?
S24x7 File Content Check
HI, I am currently implementing a File content check, the logic is to monitor a certain file with a file name example "timesync.txt". The content of the file is either FAILED or SUCCESS and if the content of the file is SUCCESS it should be displayed in the status as Available and if FAILED it should be unavailable. Kindly help us the configuration and how to setup. Thanks,
AWS Jenkins Master polling
I am trying following things: List item I have Jenkins Master on AWS EC2 instance(Ubuntu 20.04) I have locally installed Jenkins Slave on windows. I would like to establish a connection from a slave to a master and a slave should do polling on the Jenkins Master. Can someone please let me know how can I achieve this? Thanks
Linux Server Monitor creates new monitor after reboot buit keeps old down monitor.
On a number of our Ubuntu 18.04 boxes the original monitor does not come back up after a reboot. Instead it creates a brand new monitor after rebooting and keeps the old down monitor. Since all the down monitors still exist our users justifiably think the servers never came back up. Anyone know why this might happen?
Site24x7 sending bad requests
Hello, I have a very basic monitor to check the availability of a static web page. Occasionally I will see the page go down in Site24x7 but still be available. Looking at the NGINX logs I see these numerous requests coming from Site24x7 that look like the following: 10.26.41.124 - - [18/Mar/2022:18:04:35 -0700] "G" 400 0 "-" "-" "-" I was wondering if anyone has run across this issue and if so have any tips on debugging the system. I'm unsure whether this is a Site24x7 issue or something caused internally.
Citrix PVS server monitoring
Hi all, we are looking for a consistent way to onboard and monitor some Citrix PVS provisioning server to site24x7. Do we have something we can use / any procedure for officially supported monitoring? Thanks Michele.
MSI Install
I am looking to install the Windows agent on a Citrix XenApp PVS server image. Is there a syntax to install the agent but not have the service to start so the cloned/provisioned VM's will not need a registry edit afterward? Thanks Eric
VPN monitor with MFA login
With new MFAs being added to web transactions, can Site24x7 create such an alert?
For the linux on prem poller, Is there any easy way have startserver.sh run automatically on boot?
For the linux on prem poller, Is there any easy way have startserver.sh run automatically on boot?
Web Transaction Monitoring on MFA'd Login
Hi, I'm trying to create a web transaction monitor on a site with MFA enabled. What's the best way to pass MFA info to Site24x7 so the monitor can properly log in?
probelm uploading image on custom dashboards
Hi Is there one format of images for upload one Widget of <iframe>? I try tu opload some images on this widget, i indicate the URL but on the widget shows Forbidden Error 403 or www.t-systems.com rechazó la conexión.
Python plugin could not be run on Windows 10
hi guys: I had installed the python program on Windows 10, and made sure the output is json format. But it still got error message: Plugin output is empty or not in Json format \n And i work well with batch and powershell. This is my python script(just for testing): #!"C:/Program Files/Python310/python.exe" source = '{"plugin_version" : "1","data" : {"Packets recieved":10,"Packets sent":4,"Bandwidth utilization":12,"Speed":87},"units" : {"Packets recieved":"sec","Packets sent":"sec","Bandwidth utilization":"Kbps","Speed":"Mbps"},"heartbeat_required"
Website Monitoring Trouble
Hey All - We have website monitors running for some of our own hosted websites, and have even added monitors for some sites on Wix / Squarespace / Shopify... Any of these locations show as Trouble in Site24x7 from Portland. Is there an issue happening with my primary location showing a high response time (exceeding 100ms). All other locations show as good. Any ideas?
site24x7 availability
Hi, Is site24x7 is 100% available? is it running on multiple Hyperscalers or has its own infrastructure? Thanks, M
Trying to generate a unique text value for web transaction monitor
Using the set_text_by_id() function to write a text value on an input, I need this value to be "some text" + randomNumber everytime that the monitor runs, but I do not find a way to properly do this. Does anybody knows of a way or has encountered the same trouble?
List all traces API call limited to 1000?
We make use of the www.site24x7.com/help/api/#list-all-traces API to return a full list of traces for a specified day, where the day would be specified as "SD/date" as per www.site24x7.com/help/api/#time_window_constants Last week this API call would often return over 1000 responses. Now it appears to be limited to returning only 1000. Is that current? Has a change been made? I also note that some additional fields have been returned in the response. Is this change documented somewhere? How can we
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