IT Automation - Windows Service restart
Dears, I am trying to setup IT Automation for a Windows service restart. It successfully stops the service, but it wont start it. Not sure why, but I cannot login or attach a file. The error is: Cannot start service on computer At line:1 char:1 +Restart-Service-Force "RaptorProgramOddsCacheService" +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ +CategoryInfo :OpenError:(System.ServiceProcess.ServiceController:ServiceController)[Restart-Service],ServiceCommandException +FullyQualifiedE Do you have any suggestion?
Pid file not properly handled
When a server is shutdown or powered down, and the site24x7 daemon does not close properly it will fail to start because there is a pid file still hanging around. On boot site24x7 should handle cleaning up any pid files so it can start cleanly.
Is it possible to monitor resource usage on Azure App Service Plan?
Part of our usage of Site 24x7 is to monitor the resources on our VMs (Memory, CPU and Disk Space). We have recently started using Azure App Services and would like to monitor the same resources as on the VMs, but on our App Service Plan. We installed the APM insight, but seems like these information are not part of it. Thanks, Marc
Exclude servers by host name
Hi, We recently enabled configuration rules to exclude disks. It's working really well and now we want to configure a rule to exclude servers whose hostname includes test or stg. But we couldn't find anything in the docs, nor in the configuration rules UI, on how to do it. Any suggestions or resources that I can refer to?
Webhook Integration - Trigger for servers in maintenance?
Hello, Using webhooks to trigger my web app to update its server status, currently it appears to only trigger when monitors are in "Critical" or "Trouble" states but not when they are in a "maintenance" state, is there no way of making this also trigger for that state? Cheers, Kris
Enable/Disable Site24x7 in .net core 2.2
I want to how can I enable disable the application inside my .net core application. Below is the response which I got from you technical team but it not working. Regarding the .NET Core agent, you can enable or disable the agent. By default, the agent will be in the enabled state. You can disable the agent using the below steps: Open the <ApplicationPublishPath>/apmapplication.conf (Note: This will be created on start monitoring the application. You can create this file even before starting the .NET
iframe not loading
Real simple request, I wanted the BBC News in an iframe on the dashboard...but I get a crashed error page and it simple says "bbc.co.uk refused to connect" I started off trying to get another page, it's a custom iframe I built, but have rolled back to simply getting the BBC News to appear...but with no luck! Any pointers? I mentioned the custom iframe so I can make any changes to the html of the iframe holder (wallboard.html) if needed. Thanks in advance.
how to monitor response code "forbidden"
I try to monitor a site that in case of failure responds with "forbidden" In my monitor I have "Accepted HTTP status codes" set to 200. Currently I expect the monitor to show me a failure, as the server answers with a 403 which is not 200... But instead I get no monitoring at all and the message "configuration error: this url is forbidden". How do I configure a monitor for such a forbidden message? Thanks, Tim
How to configure custom instrumentation for .net Core application to get traces for classes and methods
Hi, Right now I am getting traces but it doesn't have classes and methods which is got invoked. Can you help how can I get this. I have checked below doc for custom instrumentation. www.site24x7.com/help/apm/dotnet-agent/dotnet-agent-custom-instrumentation.html I didn't got anything from this doc.
Folder Monitoring : Count files
Hello, It would be great if in the "Checks" part of server monitor, if we could have a count file check. We used to have this functionnality in What's Up Gold and it miss us. In WUG we could set up something like that and it was great : We tried to use the directory size check to compensate for the lack of this functionnality in site24x7 but for some specific case it doesn't work.
Get Current Value of an attribute on a monitor through API?
Hello, So I'm creating a IT board which has a few graphs and other things, I managed to get the graph data over the last 24 hours pretty easily and plotted it. Beneath each graph I'm putting in the "Current Value" which at the moment is just the latest entry in the graph data (Graph Data's unit of time is Raw) so its not actually the current value. Been looking through the API documentation but can't seem to find anyway of getting the current value on a monitors attributes. As an example, one of
Web Transaction (Browser) - Dynamic LInks
How to do I address dynamic links when using the Web Transaction Monitor. For example, in the step below, the XXXXX represents dynamic content. begin_step("Step - 1 : click A", "site.com/cartpreview#cart_item_remove_XXXXX") click_element_by_linktext("Remove", "", "#SEP#linkText=Remove#SEP#css=a.secondary_link#SEP#css=.table__label__note > .secondary_link#SEP#xpath=//a[contains(text(),'Remove')]#XPATH#//div[@id='barba-wrapper']/div/main/div[2]/div/div/table/tbody/tr/td[3]/div/a#XPATH#//a[contains(@href,
Scheduling Anomaly report
Hi Team, Currently we don't have option to get Anomaly report under (Admin->scheduled report). Every time we have to download manually, If we scheduled report at particular timings will be useful for our analyze. Thanks & Regards, Umamaheswari
Viewing Alert logs overspecified time period
We would like to generate a report that shows the number of voice messages that have been generated over a time period e.g. 1 month The only place i can see this is visable to from the following screen www.site24x7.eu/app/client#/home/operations/alert-logs This will only display a days worth of alert data. Would it be possible to show alerts over a data range. This would be extremely useful to identify how many out of hours call outs have been generated over the course of a month.
Testing alerts
Is there a way on your system to trigger a test alert? I just set up some new features on my phone and I want to see how it reacts to notifications from Site24x7.
Custom email when Alarm is assigned to a Technician
Is there a way to customize the email notification when an Alarm is assigned to a Technician? Basically trying to avoid the notification going to the same DL and to the same mailbox folder which could have hundreds of alerts, with a risk of Technician missing the Alarm assignment.
Monitoring Canary Files
Has anyone been able to monitor canary files and automate server disconnect and shutdown in case of a change? I would like to have a monitor running to check a files contents every minute or 30 seconds and if the file can not be accessed or the content of the file has changes (i.e. ransomware) run an automation to disconnect the network ports and shut the server down. I have been trying to use the resource check for this, which is able to monitor the file. However, its tied to a full server. The
SAML Authentication MSP mode
We try to setup SAML for different customer in MSP mode. We got no clear answer from the documentation if this is possible and how to set it up.
Monitor CIFS Mount Point on Linux
I have found this for monitoring NFS mount points on Linux: github.com/site24x7/plugins/tree/master/nfs Is there a similar plugin for monitoring CIFS mount points?
How to I integration On-premises Jira Ticket software?
I only have On-premises Jira solution? Is there any way to integrate it? do you have custom PSA or any API machanism
Add Attributes in Monitor Group Performance Report
In the Monitor Group Performance Report (Report --> Monitor Group --> Performance Report) i am able to view the stats of Availability, Memory, CPU, Disk Usage for Server Reporting. How can I add additional Attributes to monitor (like Network utilization)?
Options not working in EC2 Instance monitor type even though Server Agent is installed on the instances
Couple issues or missing features in this regards. 1. Email alerts is not having Top processes using CPU or Memory - when checked with Site 24x7 support. The matrix used by this monitor is Ec2, even though the instance is having Site 24x7 server agent installed and is providing Memory / Disk info and all in portal in the same monitor. First this monitor was discovered with auto discovery from AWS. Then we installed agent and the monitors automatically merged. But the type remained EC2 Instance Monitor
PHP agent - New enhancements 2.9.4
Hi, On the release notes www.site24x7.com/help/apm/php-agent/php-agent-release-notes.html it seems now possible to passe application name as an argument and track domain names. Have you more infos/doc about this features ? THank in advance
Export Reports with Min & Max values
Currently we can download reports for average values. From performance report if possible to get Min & Max values will be useful to analyze the utilization.
USB device connected alert
I'm using Site24x7 to monitor a few remote Windows servers and would like to know if there is any way I can receive an alert if a USB device is connected to the servers?
VM when migrated to another ESxi Host is showing down
When a VM is moved to a different ESXi host, the VM monitoring status is showing down with an error as "VM does not exist". Both the ESxi host (old and new of the migrated VM) are active and with auto-discovery enabled. How can this be fixed?
Alert Logs
We would like to see an additional column showing the group the monitor belongs to so we can sort the export.
Plugin request: Rubrik CDM
Looking to find out if anyone has created a plugin for Rubrik CDM - specifically to handle notification traffic routed via the syslog mechanism.
EventLog monitoring and alerts
Is it possible to add the Log Message from an eventlog to the alert email template? Further details directly in the alert email text would be very beneficial during our non-business hours.
Help! Comparison of monitoring types
I don't know much about monitoring, I would like to know if the site24x7.com can be used professionally. Can I completely monitor aws cloud server hardware and system?
Please add Poll Strategy to additional thresholds
Hi, I would be great if you could add the Poll Strategy & Value to additional (or all) threshold for the Windows Agent monitor type. The option to alert only after a certain time is missing from 'Context switches', 'Processor Interrupts', 'Disk Busy Percentage', 'Running Process Count Threshold', 'Processor Queue Length', for example. Which of course means even brief spikes in these values causes an alarm. Thanks
Which API should I call to get data of memory utilization, cpu utilization ?
Hello, Can you guide me to get data of memory utilization, CPU utilization chart by calling which API? I have attached an image of the charts. Which API should I call to get data of memory utilization, CPU utilization mentioned above?
Windows Scheduled Task
Windows Scheduled task monitor (with alerting). There are documented issues with this plugin which is mentioned in both these links www.site24x7.com/community/monitor-windows-scheduled-tasks www.site24x7.com/community/windows-scheduled-task Currently error is displayed Execution Error :: ERROR: The system cannot find the file specified.You cannot call a method on a null-valued expression.At C:\Program Files (x86)\Site24x7\WinAgent\monitoring\Plugins\ScheduledTask\ScheduledTask.ps1:68 char:9+ $temp
APM monitoring in Azure App Service
Hi Team, I would like to know if Site24x7 supports APM monitoring for Web Apps in Azure App Services. We are expecting of something like getting details of each transactions to the Web apps like its Function Execution flow and time consuming function, it's Database call and HTTP calls,etc.. Very similar to what AppDynamics shows.! If yes, how can i configure it in my Azure app service? We would be glad to explore it. -Peter
APM Agent - Setting Application Name dynamically when running in Cloud
Hi , is it possible to dynamically provide application name , when running in AWS . I have an image with the APM Agent installed (using Java and PHP) . When a new instance is started , i want to overide the Application name that is configured. Is there a way to handle this .
Ability to subscribe to daily Status Page report in visual format
My leadership would like to subscribe to a daily summary of all applications monitored in site24x7 in the same format as our status page. Currently, subscriptions to the Status IQ page only send updates, and the leaders must go to the page to check daily. Is it possible to have a daily summary available in this format instead, as it would be clearer for non-engineers to read?
SLA on monitoring group AS A WHOLE as well as on individual monitors IN that group: General FUNCTION monitoring, not just individual COMPONENT monitoring
Numerous objects in my network are not single points of failure - DNS and Active Directory servers for example. I own the SLA of 99.5% for availability all things in the corporate network that allow for standard daily BAU and I have to report report on it. I am trying to use S247 to help me in that, but I don't seem to be able to create combined or aggregated reports on FUNCTION uptime i.e. on a GROUP rather than individual monitors IN that group. I want to know if DNS requests were able to be served
Availability Summary report shows incorrect Outage START TIME
Hello, We are seeing data inconsistencies for outage START TIME in availability Summary Report ( www.site24x7.com/api/reports/availability_summary?period=0). When we ran the Summary report at different time intervals after the outage, seeing different OUTAGE START TIME. We ran the report with following period constants - 0, 0 ,and 3. And Observed that last run gave the correct information. Please share ideas why is this happening. Thank you !
APM Insight - PHP Agent Installation Problem
Hi, I have installed the PHP APM Agent . Agent is installed and running , but no data is appearing on the dashboard. When going through the logs of zpa installer , I encountered below line : enabling zpa module sh: 1: phpenmod: not found Due to which when I run this command : php -m | grep "zpa" , it returns nothing. How to resolve this . Thanks
SDK for React Native code
Hi all, we are building our mobile app in react native. Wanted to integrate site24x7 sdk into our app, but realized it is built for native android or iOS only. Is there anyone using this with React Native? What benefit do you see of using this over Firebase?
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