Not receiving alert emails from Site24x7

Not receiving alert emails from Site24x7

The email may have landed in your spam folder. Allow-list our email addresses no-reply@site24x7.com and noreply@zohoaccounts.com to receive emails in your inbox. Additionally, verify that your mail servers are functioning properly to rule out any mail server glitches.
Secondly, there is a limit of 500 alerts per day for an email address. It is possible that this limit has been reached, and 500 emails have already been triggered. In this case, email alerts will temporarily cease. This restriction lasts for only one day and will reset at midnight, at which point you will start receiving alert emails again.
    • Related Articles

    • What are the promotional emails sent by Site24x7?

      Site24x7 sends promotional emails to make your Site24x7 onboarding process smooth, introduce you to the various important services we offer, suggest new features, follow-up on individual demos, distribute monthly newsletters, communicate seminar, or ...
    • How to make sure you receive all the alert emails on time from Site24x7?

      Site24x7 offers deep insight into the availability and performance of your IT infrastructure; further triggering timely alerts during any performance issues. However, you may have trouble receiving these alert emails in your inbox, if you haven't set ...
    • FAQs related to unsubscribing from Site24x7 emails

      How do I unsubscribe from Site24x7 transactional emails? Transactional mails are used to convey important information regarding the product and hence you cannot unsubscribe the mails. You can contact Account Contact to stop receiving alert emails. If ...
    • StatusIQ subscribers not receiving emails

      Why do subscribers not receive email notifications from StatusIQ? Email notifications are often missed because the domain names or domain IPs from which the emails are sent have not been allowlisted. Whereas IP allowlisting requires frequent updates, ...
    • Customize the 'From' email address for the alert emails received from Site24x7

      Alert emails from Site24x7, by default, will be sent from "noreply@site24x7.com" Users can customize the sender email address by logging in and navigating to Admin > Report Settings > Customize Report > Sender Email Address. Here, you can see a ...