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Site24x7 Knowledge Base
APM Insight
Error : GLIBC 2.14 not found (required by ./installer)
How to exclude Real User Monitoring (RUM) traffic from your Web Transaction (Browser)?
Why can't I configure APM Insight alerts for instances ?
Can I disable instrumentation of third party packages?
Exclude exceptions from monitoring
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AWS Cloud Monitoring
How to install the Linux agent on the EC2 instance?
Troubleshooting host name overwrites of Linux EC2 instance, while adding a Linux server monitoring agent
AWS Monitoring
How to exclude specific AWS resources from being discovered?
Define IP address conditions in AWS IAM policies for enhanced security.
Policy and permissions required by Site24x7 to access your AWS resources.
How to provide ReadOnly access to your AWS resources via the AWS IAM console?
Introduction
What is Site24x7's recheck logic when a location IP fails?
Site24x7's intelligent polling logic during Monitor outage
Identify performance issues and troubleshoot using our IT Automation tool
Amendments to Site24x7 Monitor Names
Physical storage region of all the customer data collected
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Mobile Network Poller
URLs to be permitted to access through my firewall for using the Mobile Network Poller
Need for a mobile data plan to use the Mobile Network Poller
Amount of data consumed by the Mobile Network Poller
Stop the Mobile Network Poller service
Disconnection of my Android device from the network
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MSP
Associating End-Customers with your MSP Customer Account.
MSP customer portal access via a custom rebranded URL and CNAME mapping
How to add servers currently monitored by Site24x7 in one account to multiple MSP customer accounts?
How can my MSP end customer access the rebranded customer portal?
How to map Site24x7's On-Premise Poller to multiple MSP customer accounts?
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Network Monitoring
How to edit the bandwidth configuration of network interfaces?
Associate a device template to my network monitor
Where can I use device templates?
To check the SNMP reachability using MIB browser
Troubleshooting steps if the network module does not start properly
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On-Premise Poller
Upgrading On-Premise Poller to the latest version
Prerequisites for installing On-Premise Poller
The packages required for extending On-Premise Poller support in Web Transaction (Browser) and Web Page Speed (Browser)
Prerequisites for supporting On-Premise Poller in Web Transaction (Browser) and Web Page Speed (Browser)
Why is my On-Premise Poller not getting registered?
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Plugins
What are the dependency modules to be installed while adding a plugin?
Possible reasons why your Nagios plugin is not working
Why is my NGINX plugin not added to my Site24x7 account
Possible reasons why my Windows plugin is not added to my account
Troubleshoot the error message "execution of scripts is disabled" while configuring a PowerShell plugin
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Server Monitoring
How to rebuild the perfmon counters if some of them are missing?
Troubleshooting steps when no data is received from the SQL server
Will my Microsoft Windows application monitor delete automatically when uninstalled from my server?
FAQ's related to SQL cluster monitoring
Export SQL database details
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Subscriptions and Billing
Subscription Plans and Monitoring Test Locations
Purchase add-ons and alert packs separately, independent of an account upgrade
To change credit card information
Upgrade to paid subscription
Recurring payments/renewals in Site24x7
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User Management
Different user roles and related access permissions
Transfer the super administrator privileges to another user
Update Recorder Tool in Web Transaction Monitor after Single Sign On migration
Delete an organization permanently from Zoho accounts
Remove a user at the organizational level
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User Visibility
Enable push notification service to receive alerts on my mobile app
What are Incident Parameters and Custom Parameters?
Do Site24x7's Microsoft Teams Connector have an on-premises support?
Integrating Site24x7 with third-party apps
Issue with Microsoft Teams integration - Unable to locate Site24x7 connector in Microsoft Teams account
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Website and Internet Services
Does Site24x7 use direct selenium script to perform synthetic checks?
Does Site24x7 support multiple primary locations for performing sanity checks?
Why does Site24x7 offer a lower check frequency for the secondary locations?
In Google Analytics, exclude traffic from Site24x7 to track actual user visits to my Web Application
Can I exclude a particular element from the web page speed (Browser) check
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