Instantly assess customers' monitor health with the upgraded MSP Customer Health View

Instantly assess customers' monitor health with the upgraded MSP Customer Health View

Hello MSPs,

Managing multiple customer accounts just got easier! Our upgraded MSP Customer Health View offers instant visibility into the health of all your customer monitors—helping you make faster, data-driven decisions.

What's new?

  • Unified monitoring dashboard: View customer count and monitor statuses as well as total monitors across all accounts in a single dashboard.
  • Grid and list views: Switch between a clean grid view or a detailed list of customers.
  • Severity-based alarm filtering: Quickly filter and prioritize alarms for your customers based on severity—Down, Critical, Trouble, or Up.
  • Active customer count: View the count of the active, terminated, and inactive customers.
With real-time insights and streamlined access, MSPs can now identify issues faster, prioritize actions efficiently, and deliver better customer support—all from one powerful view.



For more information, please refer to our help documentation.  

We would love to hear your feedback! Please share your thoughts or suggestions in the comments section below.

Regards,
The Site24x7 team