Support cloud storage
As of now, Box or google storage can't be monitored. Please support them.
Feature Request - Manage Subscribers of StatusPage
We can configure the Status Page for subscribers to subscribe individual components rather than all components of Status Page. We know that just enable "Allow users to subscribe to individual components" in "Subscription Types". Feature Request - we would like to check which components the users subscribed to？ Thanks
Publish Report - Network - Resources Report - Does not work
I am attempting to create a report that I can publish that shows utilization metrics for network interfaces. The options are available in the publish report. When I attempt to publish this report it simple says it is an invalid selection. The exact error is Invalid value passed for Report Type If its an invalid option then why have it listed? I would much prefer it would work because this is the data I need.
On-Premise Poller version 5.0.0 network module is not working
Hi, I installed new On-Premise Pollers (version 5.0.0) and the network module is not coming up and stack on initializing for many minutes and after that showing status down on the network module. On other On-Premise Pollers with version 4.7.2 everything is working fine. Thanks, Lior
Feature Request - Dashboard\report Filters based on Tags
Would it be possible to concider the possiblity to have the ability to use tags to filter what gets displayed on dashboard e.g i would like to display servers or services (reports or dashbaords) showing the availability that are tagged as "Accounts" or "HR" We also group services as high, medium, low criticality - it would be great to tag items as these are report on them accordingly.
Can I get file along with extension in traces or any is there any API which returns file with extension?
Hi Team, Please check below screenshot. My Actual file with extension is CmnTestReleaseController.java but I am getting traces without extension of file as CmnTestReleaseController. Is there any way where I can get traces with the file extension or any API to get file with extension. Thanks in advance. I want
Allow more than 10 addresses / ranges to be whitelisted against statusIQ status page
10 addresses / ranges is simply not enough; I work for an organisation of 5000 people and whilst I don't need to be able to enter 5000 separate addresses or ranges for access to my internal (only) page, 10 doesn't cut it. Can we start at 50? and can I have the option to import a spreadsheet with them on (in the format that you state) ? thanks Alastair Jones
Introducing alerts for APM Insight Key Transactions
Introducing alerts for APM Insight Key Transactions Greetings, We are happy to announce that you can now set and receive alerts for key transactions configured for your applications in Site24x7 APM Insight. Previously, you could mark business-critical transactions as key transactions and view them separately instead of having to search for them in the transactions pool. Now you can mark your key transactions as a separate monitor. How does this work? By marking key transactions as a separate basic
AWS Security Groups Whitelisting
Hi currently I'm adding the IP's manually to security groups in AWS to monitor the status of specific servers behind our firewall and loadbalancer and well the whitelist seems to get longer and longer. Does anyone know how to add the domain site24x7.enduserexp.com to a security group in AWS so I don't have to manually add new IP's when new locations are spun up or remove locations when one is retired? I can't seem to find a way to do it. Any help appreciated!
Introducing VMware ESXi Hardware Monitoring
We are planning to introduce hardware monitoring as a new monitor type in Site24x7 VMware Monitoring. Existing setup The screenshot below shows how hardware-related metrics for ESXi hosts are currently displayed under the Hardware tab in Site24x7. October 31, 2021 By October 31, 2021, we will be migrating these metrics to a new monitor type under VMware > VMware Resources > Hardware. All thresholds configured for hardware-related metrics in the VMware ESXi monitor will be deprecated by October 31,
Terminal server - Logged in users count
Hi, Is there any way within Site24x7 to monitor the number of logged in sessions on a Windows 2008 R2 terminal server farm? Any replies welcomed. KR, Andy
VMWare VM Monitor vs Server Monitor?
Hello I use Site 24x7 to monitor my VMWare environment and servers. Can you tell me – do I need to monitor BOTH the “VMWare VM’ and the “Server Monitor” for my vmware hosted Windows Servers, or is just running “Server Monitor” Sufficient? I ask because then I burn up two licenses for each windows server. Is there a difference between the two? Is one better than the other and do I need both? Or is just Server Monitor sufficient? Thanks
Security Update - Detailed Update on Intelligence X Tweet
Greetings, We recently had one of our users raise a few security concerns in Twitter. We consider this an opportunity and our responsibility to detail all our customers about that discussion and further talk about all our security related updates here. We, at Site24x7, always give the utmost importance to our product security. We have been working on various security features and safeguards to ensure our customer data is secure and no unauthorized access takes place. Security at the Site24x7 Control
active directory and azure: Is it possible to alert on changes to the membership of admin groups or the assignment of privileged roles?
active directory and azure: Is it possible to alert on changes to the membership of admin groups or the assignment of privileged roles? I had a script once that emailed me an alert if someone were added to ad admin group in AD, and wonder if I could have similar functionality with my Site24x7 AD or Azure monitor? If so, how can this be accomplished?
pass parameters in http headers
I wish to pass parameters in the headers of my http response so that they can be sent to pager-duty. This is not possible right now with the [global] parameters. These are limited to random numbers, guid, or datetime.now.
[New feature] Monitor your mobile applications developed in React Native platforms
Greetings, We are happy to introduce monitoring support for mobile applications developed in React Native platforms. Read on to learn more about what parameters can be tracked and how you can optimize your mobile users' experience using Site24x7. Automatically track HTTP calls and individual transactions: Identify the types of requests, response codes, and corresponding mobile platforms for HTTP calls without any manual effort. You can also see an overview of the response time and throughput of the
APM .NET Agent Installation
Hi Team, Greetings of the day!!! I wanted to know that can we install APM .NET agent on IIS version 6.2 or IIS 7.0 or above is only required. Can we have any other setup to install APM .NET agent on IIS version 6.2 Request you to please help me with my query Thank You.
Feature Request - Alert Notifications (Response time)
Would like to see the ability to set response time notifications so they alert only if 2 or more pollers have a response time greater then value set to trigger an alert. Not just when one is seeing slow response time. AND\OR Have the option to trigger alert if the threshold is breached two (configurable) or more times in a row. We're using on-premises pollers and every once in awhile they may see a higher response time while others do not. This generates a false positive.
5 features you must have in your status page for effective incident communication
Status pages play a pivotal role in today's digital ecosystem, serving as a communication bridge between service providers and users. Businesses and organizations use status pages to provide consistent updates to users during planned and unplanned outages.
Request to add tags in the report output as a column
Hi Team, Could you please add this feature to have Tags in the report output as a column. This will give more valuable details on the monitors. Thanks Dhanya
Excluding Maintenance period from Website Downtime Calculation
Along with our recent iPhone client release, we have also included a couple of enhancements to our downtime reporting feature. Just thought of discussing these in greater detail for the benefit of our readers. Mark Downtime as Maintenance - Exclude maintenance from Downtime Calculation Lets just say you had taken your websites offline for some maintenance purpose. You most probably don't want to receive alerts for this scheduled downtime and you will not want this downtime to be reflected in your
Site24x7 snmp network data to Netsuite portal
Good afternoon everyone, I have just got a request from a customer that has a msp monitoring site with us and a question came in today on if the network statistics would be able to get exported or otherwised integrated into Their netsuite customer portal to give their customers access to their utilization data. Has anyone done this or know how it could be done? Thanks
Setting up a monitor with web token gives a configuration error
I have sucessfully set up a web token from `configuration profile`. I can see the received token also. But when I try to use this token when creating a monitor i am getting a configuration error. The error says The `request requires user authentication`. The monitor is a GET request. I just selected the web token name from the Authentication method. Do I have to do something else to fix this issue?
Request To HIde Custom Dashboards
In our environment we have several monitored websites of different customers, when some of them get into at section of custom dashboards they can see the custom dashboards of other monitor groups that is not configured in their user. This is a confidentiality problem for us, we need your help to hide custom dashboards according to monitoring groups configured for every user. Best Regards. Mario Vigueras
[Service update] Planned maintenance of our EU data center: 15 August 2021 from 3:30am to 6:30am CEST
Dear customers, As part of regular maintenance at our Europe (EU) data center, we will be switching our apps from our primary data center in Amsterdam, Netherlands to our secondary (disaster recovery) data center in Dublin, Ireland on 15 August 2021 from 3:30am to 6:30am CEST (1:30am to 4:30am GMT). We'll switch back to our primary data center in Amsterdam on 22 August 2021 from 3:30am and 6:30am CEST (1:30am to 4:30am GMT). We do not expect any major interruptions and you should be able to continue
[Service update] Planned maintenance of our AU data center: 15 August 2021 from 8:30pm to 11:30pm AEST
Dear customers, As part of regular maintenance at our Australia (AU) data center, we will be switching our apps from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne on 15 August 2021 from 8:30pm to 11:30pm AEST (10:30am to 1:30pm GMT). We'll switch back to our primary data center in Sydney on 22 August 2021 from 8:30pm and 11:30pm AEST (10:30am to 1:30pm GMT). We do not expect any major interruptions and you should be able to continue using all the
How can forecasting help to fine-tune your AWS monthly budget?
The word "forecast" typically brings to mind weather predictions that have evolved through sources like snippets on television, newspaper columns, or the very popular, "Alexa, what's today's weather?" However, a financial forecast is something very different. Imagine planning an outdoor picnic because you felt that the weather was pleasant. To your surprise, while having food, the weather changed and it started raining heavily. Drenched and tired, you check the weather forecast just to realize that
Windows Monitored Service Still Alerts After Being Deleted
Hi everyone, I have a case where a monitored service continues to alert, even when it is no longer being monitored. Additionally, it continues to alert when down, even if the service is running. After it has been deleted from being monitored, the alert looks like this, with the path and arugments becoming NA. Jul 31, 2021 12:20:48 AM to Jul 31, 2021 12:38:56 AM 18 Mins 7 Secs Process "NisSrv.exe" [Path - NA; Args - NA] is down Anyone seen this before?
WHMCS Integration?
I found a press release online that stated Site24x7 and WHMCS had setup integration. When I called Support after I signed up for my trial, they stated that it was broken and not supported any longer. Please advise. https://www.site24x7.com/news/site24x7-whmcs-integration.html
What’s new in WHMCS 5.x, a web hosting services management
As a data center professional, you have better things to do than worry about invoicing, mundane server setup tasks and also keeping support tasks in check. For many professionals in the industry, WHMCS has become the de-facto standard for web hosting services management. Unfortunately if you are running a customized version of WHMCS, it becomes difficult to keep atop of the latest versions. Recently with the release of WHMCS 5.x, a variety of features have been introduced which significantly improve
Offer Value Added Services To Your Customers With Site24x7- WHMCS Integration.
If you are a Managed Service Provider (MSP) or in the business of Web hosting/domain registration, website and server monitoring solutions can be an attractive value add to your service offerings. Site24x7-WHMCS Integration offers you an incredible opportunity
Offer Site24x7's monitoring capabilities to your customers via the WHMCS console
If you are a web hosting provider or a managed service provider, then this feature is just for you. Expand the services that you provide to your customers by integrating Site24x7's capabilities using a simple plugin. The Site24x7-WHMCS integration You can now set up Site24x7 pricing inside your WHMCS portal and let your customers purchase Site24x7 services from within your portal. With this, you can help your customers solve common website monitoring issues including: Regional availability Accessibility
Workstation monitoring only after agent connects
We have an number of remote workstations that are only turned on when staff are present at the site that need to be monitored when running. This situation precludes using maintenance schedules to prevent monitoring as the workstations can be turned on at any time and turned off later that day. It would be very useful to have an option to commence monitoring only when the remote agent makes contact so that alerts are not being raised when the workstations are not turned on.
Creating more then 2 line charts in plugin template
I have a custom plugin and when editing the plugin template, at "Create multiple metrics charts" I can only create 2 multi series line charts, I need to create at least 5, is this possible?
[website monitoring] London location is down
Hi, Today we received an alert that our site is not reachable from London location: In that time we checked availability from London using a 3d party VPN and our site worked fine. Please check and clarify, why your monitoring alerted? Regards.
File upload in web transaction
Currently there is no way to test a file upload (POST) in the web monitoring tools. Is this in development or are there other ways to do this.
Poller site24x7 jvm configuration on Linux
Hi Team, I need to have the JVM Configuration poller site24x7. I need to understand how many memory i have to set in my JVM configuration per quantity of networks monitors and the rest of the monitors. I didn't found any official documentation. I apreciate your feedback. Thanks
Automat action from Poller
Hi, I want to know if I am able to setup some automat action for a poller. There is an option from site24x7 server, "IT automation template", can we setup a same thing to a poller? Like whenever a monitoring down, we can ask a poller to invoke a API request, or run some command from where the poller is installed? Thanks, Qi
Introducing new ways to share and customize your status pages with StatusIQ
As promised in the 2021 roadmap, StatusIQ will now have the option to customize colors in public status page, support for status widgets and email delivery confirmation. Read on for more details. Pin status widgets on your website for around-the-clock
"x is trouble" alert in Mobile App (Typo/Wording)
I'm not sure if this has been reported, but for over a year now I've noticed that for alerts that I receive by email that say "x is in trouble" on the mobile app the wording is incorrect and says "x is trouble" (at least for the iOS app) and I don't believe a correction has been made yet for this issue although I feel that I reported it somewhere before last year, but maybe this will be a better place to report the issue.
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