Feature Request: Advanced Monitoring Capabilities for Google Cloud SQL in Site24x7
Hi Team, We are currently monitoring infrastructure metrics for Google Cloud SQL via Site24x7. However, we have identified several important database-level monitoring features that are currently missing and would like to raise a feature request for the
Custom metric widgets for text and codes
Hi, I have a use case where I would like to put a widget that holds a single value or word as a metric. i.e. status code for HTTP response, or True / False for a database connection. Ideally it is linked to a threshold, so that when ok it is green, when
Feature Request: REST API Monitor - threshold / delay state improvements
I spoke with a team member via chat and found out there isn't a way to set a threshold or delay a DOWN state on JSONPath Expression REST API monitors. Scenario: REST API monitor | Check Frequency = 30 mins | Content checks for a certain JSONPath Expression.
StatusIQ re-order option
Currently there is no way to re-order the items once you have imported from Site24x7 , Example I've imported one monitor group and when I tried to re-order there is no option here Thanks
Azerbaijan location server
Could you add Azerbaijan as a monitoring location server?
Disk partition failed, trigger down notification
When setting up alerts for disks. We need to be able to select Notify As "Down" for "Alert when Disk Partition Fails". At present I can only select Critical or Trouble for Notify As
Monitor expiry date of the secret key
Please add a feature to monitor expiry of the secret key of app registration done in Azure AD.
Browser Support synthetic Monitoring failing; Request Support for FireFox 48+ 64-bit, Chrome 53+ 64-bit
We are in process of adding some synthetic monitoring, The following are the supported browser version's of our site Microsoft Edge 32-bit Microsoft Internet Explorer 11 32-bit Chrome 53+ 64-bit FireFox 48+ 64-bit Safari 9+ 64-bit I was informed 24X7 Synthetic monitoring only support's Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0.247) Gecko/20100101 Firefox/45.0.247 support.site24x7.com/portal/kb/articles/which-web-browser-is-used-by-web-application-real-browser-monitor-to-perform-monitoring-of-my-recorded-web-transactions
Synchronise the polling frequency of the poller and the configured global locations
we would have a request. we see that when the primary location fails, all locations check to confirm the problem and the collection time is identical for all. This happens when we use your global locations. when we use on-premise poller, however, it is
Monitoring Veeam Backup
Hi, Would it be possible to create a plugin or a feature to monitor the status of Veeam backup and replication jobs? Thanks in advance
Veeam Monitoring
It would be very useful if we could use the Site 24X7 dashboard to monitor our various Veeam Backup and replication environments, with an advanced application monitor
New monitoring Location Request
If you need Site24x7 to support a new monitoring location in addition to what is already supported, please post it here. We will try to support it based on the demand. Please vote by "Like"ing for a location if its already asked for in this post. Thanks Gibu
API - Get Server OS Version
Using the API, I would like to get the OS Version of the server. Like Ubuntu 20.04.6 LTS x86_64. When using the API today I am only able to get if is Linux or Windows
Is there/could there be any way to create an Alarm or Alert via the API?
I'm looking for ways to generate Site24x7 alerts via API calls, is that possible with the current feature set? I don't see anything within the API documentation but wanted to be sure I wasn't missing something.
Windows Service restart automation
I need an automation solution I can assign to a Windows Service monitor that can restart the service. The only solution I found in Site24x7 is to add the 'display name' of the service in question. If I need to do this for every service, it is time consuming
Feature Request: Bulk action for Dependency
For our customers, we rely on a centralized hub for all branch network devices. As part of our onboarding process, our engineers are required to establish this dependency when adding a branch. However, we've observed that this crucial step is often overlooked.
Server Headers
Hi, When tracking outages through the Web - Monitor Name - Outages or Web - Monitor Name - Log Report links, it would be extremely helpful if you could link to the information behind the notification, specifically the full header details that are captured.
creation and update API methods for configuration rules please
As of writing this post there are only retrieve/delete/run/list methods. It would be helpful to be able to create and update these via the API. My use case would be creating a pipeline to automatically update and run configuration rules whenever somebody
Feature Request: Status IQ - inheritance of "global" components in individual status pages
Dear site24x7 team, imagine i have status pages for individual customers. Then I have central services - such as telecommunications - that are also used by all customers. Now I don't want to have to add this "telecommunications" component for each individual status page of a customer, but only deposit the central component once on a "global" status page (call it for example "common IT services" or global components) and report about it. Then it would be very helpful if you can inherit this central
Outage Grouping/Tagging
Hi Site24x7 Team, I use your services to audit and report on service outages. The cause of outages recognised by monitors can vary from the likes of local inclement weather, malfunctioning/damage to interconnect infrastructure, and manual intervention for testing and maintenance purposes. Each of these varying causes needs to be recognised in reporting as they require differing countermeasures. Currently, in my effort to produce a report on the outages, I manually group them, which can be timely
Feature Request - Ability to add a Reason to Availability Report
Could you please add the ability to include an additional availability report for Servers, Network, website, Ping and Web transaction that includes a reason for each recorded outage. We would love to use 24x7 for our company availability reports that
Sound monitoring tools
I have a question. Some of times users have sharing music files among skype chats. so at work time users are hearing the music. In the monitoring tool, we get the user working on skype only but he is hearing music. Is there any option to monitor the sounds?
Monitor Group status by percentage
When adding monitor groups, there is a field named Monitor count threshold to decide the monitor group's status that you can base the group status on down monitors but that depends on a static count of monitors in the group. It would be nice to make that allow percentage as well. The benefit of this is because sometimes monitor groups can grow and the set number of monitors to mark the group as down may change and it requires a manual update to happen. Percentages will always use the total number
Set alert for monitoring group
Hello Team, we have one requirement for the site24x7 dashboard. we need to set alert for "Monitor Groups". The alert should be triggered when set "%" of monitors in that Monitor Group get down/critical/trouble. eg. if 5 or more out 10 monitors in a monitor group get down , then based on alert threshold set at 50%, the alert should be triggered. As checked with the site24x7 support team this feature is currently not available . I suggest site24x7 development team to add this as this feature will be
Non-Admin Start/Stop Services
We have Server Administrators monitoring their specific group of servers via Site24x7 but we do not want them to be Admin's of Site24x7. We would like the ability to allow operators or something similar the ability to start/stop windows services like
NCM configuration Summary as a report
We need NCM configuration Summary as a report to submit it to our audit team as what are the dates the configuration changes done in the firewall.
Site24x7 Postman Collection
Are there any plans to release a Postman collection for Site24x7 API? For example, DataDog has one that allows devs to build directly in postman with all the latest api methods. www.postman.com/datadog/ docs.datadoghq.com/getting_started/api/
Add Interaction to Next Paint (INP) as part of the tracker Web Vitals on RUM
Google has announced that INP will be part of Core Web Vitals starting in March 2024. INP is a tough cookie to track. The sooner INP is added to RUM, the more time web property owners using Site24x7 will have to start working on improving it. Waiting
Optimized display of past Incidents in StatusIQ
I would like to be able to configure Incident History to only show actual incidents (or past maintenances) without the clutter of daily entries stating there weren't any incidents.
Changing the look and feel of the status pages
Hello, At the moment I can change the logo of all status page if I go to customize report. But there are also these two options: ?Title Background color? and ?Title Foreground color? which sadly only apply for reports but not for the status page. Can we also have the option to set those colors for the status page? An extra area to configure status pages in general could be very helpful. So similar to the "customize report" section a "customize status pages" would be an idea. Maybe you can combine
Need the ability to properly brand the StatusIQ page
We need to have the ability to customize the look and feel of the StatusIQ page to match with our branding requirements. Other solutions like Statuspage provide the ability to add your own style sheets, custom HTML header and footer. Ability to use javascript snippets, jquery, etc. Ability preview the changes (draft mode) Ability to publish the changes when ready to make them public.
1 min polling for special monitors
One question, we know that Site24x7 handles a 5min polling time for SNMP devices by default. Currently, we do not have the support for 1-minute polling for the network interfaces, however, we will consider this as a feature request but we do not have
Feature Request - Restart poller agent
We sometimes deploy a poller to locations where SSH or RDP are restricted. It would be very helpful if the Web GUI had the ability for a Site 24x7 admin to be able to trigger a restart of the poller agent. Even better would be the ability to restart the
Feature Request: Make it possible to upload logs directly from the site24x7 webgui.
Dear site24x7, an option or button to upload server/apm/on-prem poller logs directly from the web gui would be very helpful. This saves time on the customer side. It would be even better if you only had to select "Allow" in the case of a support ticket
Mobile APP Alert tone
in mobile APP can we have different alert tone in mobile for UP different than DOWN notifications
Monitor operating time slots
Hi Many of our monitors cannot run continuously and we (improperly) use maintenance to manage time slots. Unfortunately this workaround has now become unmanageable (see attachment). Would it be possible to add the possibility of setting operating time
Monitor Disk Folder Growth
Hi all, feature request: We want to monitor all shares and folders on our Fileserver Windows Server 2012 R2. Which folder grow over 24 hours and who (which user) created the files. We have File Audit from Manage Engine but cannot monitor the disk's itself. We need this feature to plan how fast our folder and shares growing. It would be nice if we have advanced "Fileserver" monitor.
Time based Thresholds
Hi, Would it be possible to have time based thresholds. We have specific services that we expect to have high cpu or memory at certain times of the day. So we would like 2 profiles one that states if CPU>45% between 09:00 and 18:00 then alert but if CPU>90% between 18:01 and 08:59 alert Thanks Greg
Make read time outs editable for REST API (or where applicable)
Hi, I opened 2 support cases recently to check why certain monitoring failed. ## 1193870 ##] Alert raised for REST API after 30 sec response time though threshold is set to 45 sec I learnt that while connection time out is generally editable, response time is NOT and by default it is 30 sec. I would like Site24x7 to add a new field (Response timeout) into each monitoring (where applicable) but at least REST API and REST transactions and make this editable. Thanks for the help. Looking forward to
Send monitor group tags in an alert (inheritance function)
Hi, In the alerts you can send the tags but only if you define it directly in a monitor (user defined tags) but you cannot send the tags of the parent monitor group to which the monitor belongs (Monitor Group Tags). This functionality is interesting if
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