Zia becomes smarter with LLM improvements
We're excited to announce that Zia, Site24x7's AI-powered assistant, got smarter with additional support for LLM integration. With this new capability, Zia can provide contextual insights to help you make faster, more informed decisions across your monitoring
New Windows Release Agent
Hi Team, The last Windows Agent release is going on 8 months ago. Will there be a new release soon? Additionally, while the N-1 makes sense for the Bulk update, given that it's been 8 months, it would be nice to be able to use that tool to update agents.
Monitor your Keycloak instances
Hello, We’re excited to announce a new plugin integration to monitor your Keycloak instances! Keycloak is a powerful open-source identity and access management solution that helps you add authentication to applications and secure services with minimum
Introducing Veeam Azure backup appliance monitoring: Add, monitor, and stay ahead
We heard you! Based on popular demand, we’re excited to announce Veeam Azure backup appliance monitoring in Site24x7, crafted to give you complete visibility into your Azure-based backup infrastructure. How Veeam Azure backup appliance monitoring helps
Introducing SLO in Site24x7: Proactively track and meet your reliability goals
Hi there, We're excited to introduce service level objectives (SLOs) in Site24x7, which will empower you to define, track, and manage the reliability of your services precisely. Note: This feature is available only in the Enterprise plan. How does it
Boost domain security score using the Score Planner
Hey all, We’re excited to introduce the Score Planner, a powerful addition to the Digital Risk Analyzer that empowers you to track, manage, and improve your cybersecurity posture. Get complete visibility into your current security standing and plan actionable
Visualize and manage Cisco Meraki organizational networks with clarity
No more jumping between dashboards to understand what’s connected where. With Site24x7’s Cisco Meraki topology views, you get instant, interactive topology maps that reveal how your devices connect, communicate, and sometimes fail—so you can fix issues
MSSQL Server or MSSQL Insights - Database Status
On several occasions we have had a database unexpectedly go into a recovering state. The instance was still available, and no issues were shown on the monitoring, SQL or Insight. I was not immediately able to find a way to alert on database state. Is
APM Key Transactions are now APM Business Transactions
Hi there! We’re excited to let you know that APM Key Transactions are getting a brand-new identity—APM Business Transactions. This upgrade brings a smarter and more flexible way to track the critical business transactions of your application. What you
Regional data storage now available with Site24x7’s UK data center
Hi all, We're thrilled to announce the official launch of our new United Kingdom data centers, going live on 16-7-2025. This marks a significant milestone in our mission to bring monitoring closer to you—securely, reliably, and faster than ever. Access
Site24x7 On-Premise Poller: Version updates and release notes
There are regular updates in Site24x7 On-Premise Poller for all major releases containing feature enhancements and fixes for bugs. We recommend that you upgrade to the latest version as soon as possible. Going forward, we will update this thread with every new release of On-Premise Poller. Follow this topic for instant updates, or check the list of all On-Premise Poller update releases for more information. Latest version: 4.3.0 The month of release: July 2019 What's new: Support for High Availability
Refine access controls through custom roles
We are thrilled to announce the launch of custom roles within Site24x7's user management system, enhancing our role-based access control (RBAC) capabilities. This new feature offers administrators the flexibility and precision needed to tailor user permissions
Track and troubleshoot faster with new network widgets in custom dashboards
You can now add a powerful set of network monitoring widgets to your custom dashboards in Site24x7. From real-time device health and interface performance to configuration insights and topology maps, these widgets give you complete visibility into your
End of support for 32-bit On-Premise Pollers
Hello there! We have got an important update. We would like to inform you that starting from version 6.5, we will discontinue the support for the 32-bit On-Premise Poller. Why are we ending support for the 32-bit On-Premise Poller? The 32-bit architecture
Generate customer reports for MSPs by automating them at your preferred frequencies
Hello MSPs, We’re excited to announce that you can now customize and schedule reports in your choice of format (PDF or CSV) and timeframe. You can select from a variety of reports, including Summary, Availability, License, and Outage Reports, and automate
Streamline monitoring and management with the Network Inventory page
We’re excited to introduce our new Network Inventory page: your centralized hub for simplified network management and better infrastructure visibility. This page automatically lists all discovered devices and interfaces in your network, organizing them
For developers from developers—Site24x7's engineering blog series
Site24x7 is a monitoring solution that uses many technologies, servers, and databases at the back end. Like any other IT organization, Site24x7 faces it's own set of challenges and tries to fix them swiftly to deliver the best user experience to end users. Our engineering team is never tired of experiments and never leaves any issue unsolved. Working with Java, Angular, Redis, and Cassandra on a daily basis, our developers not only know these languages and tools, but also the emotions that go into
Full-stack observability for your OCI Load Balancing infrastructure
Hi there! We’re excited to announce that Site24x7 now provides comprehensive monitoring support for Oracle Cloud Infrastructure (OCI) Load Balancers, including both the Load Balancer and the Network Load Balancer. This integration provides you with real-time
Optimizing mobile website performance using digital experience monitoring
Delivering an exceptional mobile user experience (UX) is critical for business success. As mobile devices cause over 60% of global web traffic (2024) from billions of active users, a subpar mobile experience can lead to lost customers and revenue. Slow-loading
Seamlessly monitor your Amazon CloudWatch Logs with Site24x7
Hi there! We're excited to announce that Site24x7 now integrates with Amazon CloudWatch Logs, enhancing your cloud observability experience by unifying log analytics and monitoring on a single platform. AWS CloudWatch Logs is a monitoring service that
Gain insights on multiple monitor statuses at once
Hi all, You can now integrate Site24x7's monitor group health check status with StatusIQ, allowing you to add entire monitor group health checks as single components. This upgrade simplifies your status pages and provides a more organized view of system
Visualize Kubernetes relationships with the new Dependency Tree view
Hi there! We’re thrilled to roll out the Kubernetes Dependency Tree view to help you gain a visual understanding of your entire cluster architecture in seconds. What's new? Expandable hierarchy: Navigate your environment easily by expanding or collapsing
Feature Request: Advanced Monitoring Capabilities for Google Cloud SQL in Site24x7
Hi Team, We are currently monitoring infrastructure metrics for Google Cloud SQL via Site24x7. However, we have identified several important database-level monitoring features that are currently missing and would like to raise a feature request for the
I want to monitor azure file share including the available space, How to monitor this in site24/7
I want to monitor azure file share including the available space, How to monitor this in site24/7
Instantly assess customers' monitor health with the upgraded MSP Customer Health View
Hello MSPs, Managing multiple customer accounts just got easier! Our upgraded MSP Customer Health View offers instant visibility into the health of all your customer monitors—helping you make faster, data-driven decisions. What's new? Unified monitoring
Boosting your AWS monitoring ROI: Strategies that deliver
AWS gives you the power to scale, deploy, and innovate at speed. However, with that speed comes a good amount of complexity. Services multiply, resources balloon, and performance issues sneak in when you least expect them. That’s where monitoring comes
Feature Request: Advanced Monitoring Capabilities for Google Cloud SQL in Site24x7
Hi Team, We are currently monitoring infrastructure metrics for Google Cloud SQL via Site24x7. However, we have identified several important database-level monitoring features that are currently missing and would like to raise a feature request for the
Accessibility features in Site24x7!
Hi there, Site24x7 is bringing in new accessibility features to help you personalize your experience. Whether it's larger text, higher contrast, fewer animations, or a preferred language, these features are designed to make the platform easier to use
Gain complete visibility into your Base Database Service with Site24x7
Hi there! We’re excited to announce the latest addition to our OCI monitoring capabilities—Site24x7 now supports Base Database Service integration! Oracle Base Database in OCI is a high-performance, cost-effective database solution that offers full administrative
Identify vulnerabilities based on OWASP Top 10
We are excited to announce the classification of assertions based on OWASP Top 10 in Digital Risk Analyzer. Security assertions within your reports are tagged according to the latest OWASP Top 10 vulnerabilities. The OWASP summary provides a clear, actionable
ManageEngine Site24x7 monitoring actions are now available within ServiceDesk Plus On Demand
At ManageEngine, we're committed to empowering IT teams with tools that simplify operations and deliver effortless observability for all stakeholders. We're excited to announce the Site24x7 extension for ManageEngine ServiceDesk Plus On Demand now available
Change Sender ID/Name - SMS Alerts
Hi All I would like to be able to change the Sender ID for all SMS alerts that are configured via Site24x7. Currently, we are receiving alerts from a random sender ID such as “SITEAT.” We would like to have this changed and this field be <Company Name>.
Reports in Digital Risk Analyzer: A comprehensive view of your cybersecurity
Hi all, We are thrilled to announce our comprehensive Reports feature in Digital Risk Analyzer, which gives insights on your domain, network, application, and email security posture. You can generate detailed or consolidated reports for multiple domains
Site24x7 SSL Monitors & Internal CA
Hi all, I'm currently configuring SSL monitors in Site24x7 via Terraform, and we've run into a blocker that I'm hoping others may have dealt with. We're using internal certificates in our Enterprise application , signed by our private CA: Site24x7’s default
The ROI of monitoring your Azure environment: Prevent surprises, control costs, boost uptime
Like many cloud providers, Azure offers services that scale with usage. However, unanticipated overutilization of Service Bus, Azure Functions, and SQL databases can incur additional costs. Managing these resources effectively is crucial for keeping the
Report Delay time about 26 min in web transcatin browser monitor
Hello everyone, nice to meet you. I am here to ask and discuss my current issue. I monitoring our company website with web transaction monitors (browser). Previous week, we received downtime report from site24x7. In report, site was down at 7:54 AM but
How ManageEngine Site24x7 switched from AngularJS to Angular 18, incident free
ManageEngine Site24x7 is an AI-powered, full-stack enterprise IT observability platform. Into its 17th year, the product has expanded to help monitor every observable component of modern IT. In recent years, the platform faced a critical challenge: its
How to install specific version of APM inisght agent for java?
I am looking for a way to get a list of packages/versions of APM inisght agent for java? because I would like to pin the version.
Custom metric widgets for text and codes
Hi, I have a use case where I would like to put a widget that holds a single value or word as a metric. i.e. status code for HTTP response, or True / False for a database connection. Ideally it is linked to a threshold, so that when ok it is green, when
Introducing Bulk Action for MSPs: Simplify multi-customer management
Hello MSPs, We’re excited to announce the new Bulk Action feature, designed to help you manage your customer accounts more efficiently. With this update, you can apply changes to multiple customers at once, saving you time and effort. Key benefits Streamline
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